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“one of the best locations I have ever stepped foot in, the customer services is amazing and the team is super friendly. 100% recommend this location, thank you to the team in there they dont get the recognition they deserece”
“Kelvin was very informative and incredibly helpful. He made the transition effortless and I left very satisfied with the service I received. The team worked very well together and assisted other team members when needed. The store was busy but we were all in great hands as the lines flowed smoothly and quickly. Thanks ?”
“I am delighted with the Customer Service I received today at your at 1501 East Osceola Parkway today. Great team work, beautiful ladies! Thank you, Jay, Carolina and Daniela. You are the best.”
“I've had the best experience I've ever had. The group that works today accurately defines what customer service is all about. I would still be a Tmobile customer if I had visited this store before switching providers. Kudos to the manager and the dedicated crew.”
“Customer service at this location is top tier! Victor went above and be beyond to make sure my concerns were handled before I left. Daniela was awesome as well! If I’m in the area this will definitely be my store of choice!”
“Mr. Nilson was very respectful and helpful for us. When we first entered the store, he was the first and only to approach us and ask if we needed help. My partner and I were wanting to get a new phone plan together switched from Verizon to T-Mobile. He helped my partner upgrade his phone, and his professionalism and sweetness was great! He made us very and happy and comfortable the whole time we were switching over. Great experience, i’m glad we chose this location and T-mobile! Thanks Nilson!!!”
“Excellent service by Muhammad. Since the moment you walked in, he make you feel welcome, he listened to my issue, took action right away with absolute knowledge of what he was doing, and helped me solve the problem immediately. I can see on him someone who cares about his customers owning the issue from beginning to end. Thank you Mohammed for exceeded my expectations.”
“We were having billing issues with our new home internet plan. They quickly and calmly resolved the issue quickly and efficiently. We worked with Alex the manager and Henry who were absolute pros. I would highly recommend them to anyone”
“Had a great experience switching to T-Mobile with JayJay’s attentive and professional help! The store was clean and bright with plenty of staff members and seating. There were several people in the store but we were greeted and helped right away. As a long time Verizon customer I was tired of overpaying and was surprised at how well staffed and friendly the team was compared to Verizon. Happy we made the switch!”
“I switch to boost Mobile about 4 months ago I was with metro and don't get me wrong metro is good but they don't service a lot of areas and when I moved a couple times I wasn't getting a good signal so I that's why I went to boost”
“Thank you Adriana for such a nice attention.
10/10
Delighted with the purchase, the explanation of the process of acquiring a phone and all its benefits and promotions
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“Went to the store looking for assistance to add a line and change the phone for a newer iPhone. We were assisted by Sofia. She was great. Very knowledgeable, could explain everything much better than the online chat that Spectrum offers. Also assisted in changing from another carrier to Spectrum, wow she knows perfectly what and how to do it. 5 stars for her. Great job Sofia. We appreciated your support.”
“Nicole and new staff presented a great customer service today, me and my mom was highly satisfied, Nicole was very polite and kind, and resolved our problem with our modem, i highly recommend this location and gave them a 5 star review. Thank you Spectrum I am enjoy your product!“Let’s go Florida! Let’s do right Saint Cloud!”-Moonchi”
“Isander was super helpful! We’re new to the area and made it super clear on the services spectrum provider. The wait went by fast. I suggest if you’re in a rush make an appointment online beforehand”
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“Need to replace my husband's phone because screen was cracked. Went to the Verizon store located at 4879 E. Irlo Bronson Memorial Hwy in St
Cloud. Our wireless consultant was Michael. Michael was knowledgeable, friendly and helpful. He spent time reviewing our account and offered suggestions to lower our cost. I highly recommend this location and Michael as your consultant!”