-
November 2024 by Ron DaPez
My son found this local shop for his girlfriend. Car brought in for a drip under engine and a shake in steering. Was told steering pump and front wheel hub and bearing were bad. Cost $500+ to fix the hub alone. Took it to a friend's shop since I didn't agree with this diagnosis. Found the tie rod end was bad not the front hub assembly. The leak wasn't bad from the pump all it needed was to have a line tightened up about a quarter turn. Found out steering pump was replaced by previous owner 5 months ago. He also said he emptied and recharged the ac which wasn't true as the system had no charge on it by that night. Previously it had to be charged and lasted 3-4 months before needing a charge again, he pushed replacing the compressor and evaporator. No way it lost a full charge overnight unless the lines got " somehow" loosened. He wanted $3000+ for all his "work".
Totally misdiagnosed the problem but had no problem charging $200 labor. When I called and told him what we found his answer was " well in sorry" , sorry doesn't cut it. I demanded he refund the diagnosis charge and he scoffed and mumbled something. Disputing on the c. c. .
Stay away from this shop they're incompetent and not honest. Took advantage of a girl , despicable behavior.
-
February 2024 by Bernard Edwards
Got my 2012 Diesel truck fixed.. Never gave up till he got it done.. Thanks Glenn.
-
November 2023 by Warren Murray
Great service and prices.
-
September 2023 by Fabricio Ribeiro
great professionals, friendly, pleasant. They do a good job at a fair price.
-
March 2023 by Nick S.
About a month ago my car broke down on the FL turnpike. I had it towed to Glen Hall because his shop was the closest, knowing absolutely nothing about him and his business. What a great bunch of people! They repaired my Honda and charged a fair price (less then than I thought it would be). For anyone who lives in the St Cloud area, you can have full confidence in Glenn and his team. If they were local to me, I would have no hesitation in using their services.
-
August 2022 by Todd Prater
I stopped by Glenn's shop the other day to have something looked at on my truck. When I walked in, Glenn was in the main waiting area speaking with 2 other gentlemen. They were in a conversation and I did not want to interrupt, so I stood by the counter and waited to speak with Glenn. My assumption was that they were talking about one of the men's vehicles and the repair getting/needed to be done. Please know that I was only 3-5 feet from Glenn and could hear the entire conversation between the 3 men. I quickly realized that this was a "catch-up" conversation about how many engines Glenn had built, pull cars that he had fully restored, and some guy that got out of prison and really turned his life around. At this point, NO ONE IN THE ROOM has acknowledged my existence. Again, I was close enough to know details of the conversation and even jump in if I wanted to. After about 3-5 minutes, the phone rang and Glenn excused himself (to the other 2) and answered the phone. When he was finished, he came back into the room and went right back to his conversation. And again, without a single acknowledgement to my existence in his building. I turned and exited the building and no one said anything. I have never been completely satisfied with his work, we have had to repeatedly go back or to someone else to get problems readdressed. His customer service has always been lacking but this was absolutely one of the rudest experiences I have had in a business to date. I do not suggest this business at all. Poor customer service and subpar mechanic.
-
July 2022 by Susan P.
I stopped by Glenn's shop the other day to have something looked at on my truck. When I walked in, Glenn was in the main waiting area speaking with 2 other gentlemen. They were in a conversation and I did not want to interrupt, so I stood by the counter and waited to speak with Glenn. My assumption was that they were talking about one of the men's vehicles and the repair getting/needed to be done. Please know that I was only 3-5 feet from Glenn and could hear the entire conversation between the 3 men. I quickly realized that this was a "catch-up" conversation about how many engines Glenn had built, pull cars that he had fully restored, and some guy that got out of prison and really turned his life around. At this point, NO ONE IN THE ROOM has acknowledged my existence. Again, I was close enough to know details of the conversation and even jump in if I wanted to. After about 3-5 minutes, the phone rang and Glenn excused himself (to the other 2) and answered the phone. When he was finished, he came back into the room and went right back to his conversation. And again, without a single acknowledgement to my existence in his building. I turned and exited the building and no one said anything. I have never been completely satisfied with his work, we have had to repeatedly go back or to someone else to get problems readdressed. His customer service has always been lacking but this was absolutely one of the rudest experiences I have had in a business to date. I do not suggest this business at all. Poor customer service and subpar mechanic.
-
January 2022 by Bobby D. Mann
He is a friend from highscool
-
October 2021 by Kristopher Cormier
Very good people very good work fast and good work ethic
-
April 2021 by Stuart Gipson
Have not used them yet, but neighbor told me that they are awesome.
-
March 2021 by Josiah Bartlett
Great is only word. He b the nicest most Informative knowledgeable and capable mechanic I ever had the occasion to use. I have diesels and gas vehicles. Have owned million dollar companies. Wish I knew him then.
-
June 2020 by Joel Llanos
Fails to provide an estimate, performs work unauthorized, and forged signature! Please stay away!
-
March 2020 by Dana Geronimo
I've not yet been to this body shop and have been looking for one. I got a flat tire up the street at 711 and a young guy who was getting gas stated he was a mechanic at this shop and helped changed the tire for me. I am so thankful. I was on my way to get my kids and thought I would be stuck for awhile until my friend showed up. I will in the future use this shop as many people came and went and he was the only one who came to help get me back on the road. Thank you thank you thank you!
-
February 2020 by Citation Steve
Fantastic service! I was unable to replace a wheel hub and bearing on my own so I brought the pieces over to Glenn. Glenn and the guys were super friendly and had the parts changed and ready for pick up as promised. Jackie then followed up a couple days later to make sure everything went well. I couldn't be happier with the service received.
-
December 2019 by Angela Whitfield
They are very friendly, honest!
