9AM - 5PM
4400 13th St, St Cloud“I love the ladies in st cloud they always make sure I am happy and always make sure I'm satisfied before I leave, I also see them help other customers very well. They are always smiling”
9AM - 4PM
2819 13th St, St Cloud“What can I say? I just had the best experience ever, I came to open a business account and not only are the facilities amazing but I got the best service by the banker that you have to see, Valeria. She made the whole experience so easy. I definitely recommend any time and if you ever need an account of any kind of service from a bank, you should come see her.”
9AM - 5PM
4459 13th St, St Cloud“I started banking with Regions over a year ago from years of banking with Chase and must say best decision ever. My direct deposits get to my account a few days earlier; Darlene @ St Cloud branch always able and willing to help, staff are nice. Has all the features I need for seamless banking experience. Must say also Thank you to the Associate I opened my account with at the Sunrise City Plaza.”
9AM - 5PM
4459 13th St, St Cloud“I started banking with Regions over a year ago from years of banking with Chase and must say best decision ever. My direct deposits get to my account a few days earlier; Darlene @ St Cloud branch always able and willing to help, staff are nice. Has all the features I need for seamless banking experience. Must say also Thank you to the Associate I opened my account with at the Sunrise City Plaza.”
“Today I opened an account at this Truist branch, Miss Mariela Galván helped me, her treatment was excellent, she explained everything in detail so that I could choose the best option that suited my interests, then I went on to deposit the money and The cashier's treatment was also 5 stars and although I don't remember her name, it's good to say that her job is the first one on the left.”
“Greeted at the door by a lovely staff member, nothing but a pleasant experience from there on. Joanne was super wonderful, kept the conversation going while she set up my new account. When I came back to finish everything, I was told to make it easy on me to go through the drive thru and was even greeted Welcome back. Very happy to put my money in a bank who cares about my future investment and future goals of banking. Thank you CenterState Staff.”
9AM - 5PM
4291 13th St, St Cloud“Rating Kathy’s service a 5 star rating. She really went above and beyond with her customer service being a TRUIST advocate. She was empathetic and really wished she could help. Employees like her make the company a difference. However this time it’s the actual bank. . . .For TRUIST itself it’s a 0 !!! Do not bank here. GO TO A CREDIT UNION.My family and I are experiencing a very hard time right now and it seems like the actual bank policy is not understanding when it comes to their system. The “authority” it’s given to even managers is not acceptable. I’m having a unique situation happening experiencing a major loss with family members and I wasn’t able to deposit my labor check because I’m not in the states for when payroll came out. I got my first NSF FEE and no one can refund it because it’s policy. This is not a usual transaction on my account but the fact that TRUIST isn’t able to do a courtesy manual refund or even with an exception of a peer makes me not want to have any type of relationship here. DO NOT BANK HERE.”
9AM - 5PM
2500 13th St, St Cloud“Lost my debit card while visiting family out here. Sarah (fairly certain her name but it has been a hectic week…) was absolutely amazing - got me scheduled quickly, stated what I needed to bring to get a same-day replacement, had me out in under 20 minutes with a new card (and canceled the lost one). She provided impeccable customer service throughout the process. Thanks so much!!”
Open 24 hours
4291 13th St, St Cloud9AM - 5PM
4355 13th St, St Cloud“It would be nice if they had someone permanently at the drive thru window with a cash drawer, so that customers don't have to wait for staff to walk back into the bank to process transactions. Othen than that, staff has always been friendly and professional.”
Open 24 hours
4300 13th St, St Cloud“I arrived early to avoid any queues at 8.45, a line had formed by 8.55 when the branch opened. I was first through the door, staff were friendly and directed me to the tills. I did my transaction and was out the door by 9.01, no complaints from me, all good”
“Thank God my experiences in this town are very good, they always serve me very well, very affectionate and friendly, fast and they understand you and help as much as they can. Thank you so much for all the help. Blessings”
“I had received a call from Addition about some charges that may be fraudulent. I called the St.Cloud branch and Gerard Rivera helped me a lot by going through my account to make sure everything was in order. He was even able to order me a new debit card without me even having to go into the branch. Thank you Gerard for helping me! :)”