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November 2023 by Joe S.
Extraordinarily long checkout lines after 5pm. 1 register open at 6:30 pm with stacks of people in line. I left my goods and went elsewhere.
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September 2023 by Sandy W.
Put up a sign that tells people nobody is checking anyone out, so we can go somewhere else. 10 people standing to checkout with melting products isn't a good business decision.
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June 2023 by Suzan A.
I bought my son a Xbox card, but I went to the front desk and asked before I bought it if you could return it with a receipt and the bar not being scratched, and the lady said yes within 30 days. I went there today to return it, because my son said he couldn't use it because he is on auto pay fir X box prime for computer's. The female manager said "Black Hawk " brings all our gift cards in our store, but we don't take any of their cards back, not even within 30 days or even if you have a recirpt; but yet their front desk said I could return it, so I was lied too, and their staff is not trained well, so I will never buy a card from them again.
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May 2023 by Rachel Koblinski
I have been going to win Dixie pharmacy since 2007.never had a problem with anyone. Loved Jack never had a problem the miss Susan.if she thought you was an addict.she would turn her nose up. Bit hey she had every right to her opinion. But the lady they have in there now working as the pharmacist she is nasty she is rude. There was no need for her to be nasty. Anyway I'm sure when customer is not going to break there bankthey will never ever get my service again.
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April 2023 by Bruce Flickinger
This Winn Dixie pharmacy is not like others I have used. They don't keep common medicines in stock, and the regular lady pharmacist is rude, insensitive, and uncaring. She refused to answer questions. I have been in three times to pick up a prescription called in by the veterinarian more than a week ago, for a very common drug, and keep being told to come back, that they will have the medication the next day. I have to come back now a fourth time as I have been told by the store manager they will have it tomorrow. No guarantee they will have it tomorrow or have it for future refills. No guarantee the store manager says it will come in tomorrow though they have called the supplier. This is a very poorly run pharmacy, not like the one on Baymeadows near 295 in Jacksonville, or the nearby Publix pharmacy near here in Saint Augustine, or the Mayo Clinic pharmacy, all of which have caring sensitive staff and keep the promises made to their customers. Never had to make more than one repeat trip back to these, definitely not four. And will the fourth see the script finally completed?
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February 2023 by Spencer Healey
The staff pharmacist, Lisa (coconut bowl haircut), is the most unpleasant, apathetic and judgmental pharmacist I have ever met/ had to deal with.She is egregiously biased when it comes to mental health, addiction and any prescription/medication that is considered a “narcotic” and the people who need to take them.The way she speaks to people is patronizing and condescending, and I sincerely recommend not going to this pharmacy if you want to be treated without judgment/bias.
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November 2022 by Trent H.
Pharmacy review: AVOID AT ALL COSTS. Have you ever wanted less communication from the people in charge of handing out your doctor's prescribed medications? Boy is this the store for you. Not only will they fail to contact you after refusing to fill your medications but they will also be sure to treat you like an absolute low life for attempting to follow your treatment plan from your doctor.
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November 2022 by Stuart Gregory
Excellent service. Very prompt refills.
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August 2022 by Christie Keller
Was put on a medication for a tumor! I’m already scared and in pain! Anxiety running high because of what’s happening to my body! and instead of being understanding, they immediately judge! They made me cry and my dr had to call them to figure out what their problem was! I get we have a problem in our country, but when someone is placed on something ONE TIME!!! They shouldn’t judge!! There’s ppl who had surgery & CANCER!! These ppl are to quick to judge! Btw only reason for 1 star, it’s only way they let me post .
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August 2022 by Kelly R.
I love this store. The employees are friendly if I interact with them, produce is good, and store has a great deli/cheese/fish/prepared food section. This is my go-to grocery store.
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July 2022 by Daryl Williams
Pharmacy tech was very kind. Worker at the self check out was very nice as well.
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March 2022 by Chris Andrews
Very poor customer service. They were out of the med I needed. I asked if they would call me when they get it in? They said no, it's too much trouble for them to do that. I've never had a pharmacy not call when a prescription is filled. They said I'd just have to stop by again next month to see if they have it. They also said all the pharmacies in town are out of this med and I won't be able to get it anywhere. They were very insistent on that point, telling me at the counter and then yelling it to me again as I was walking away. I had my Dr redo the prescription and send it to the pharmacy I normally go to. Island Family Pharmacy called me an hour later saying it was ready for pickup. So much for not being able to find it anywhere! I came to Winn Dixie because there was a Good RX discount, and I may have been back if they were decent, especially when there was a good discount, but that's the last time I'll try them.
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January 2022 by Charles R.
Buyer beware! This review is for the US-1 south new location. They haven't updated there location as yet. The weekend Ad had Boston Butts on sale for .99 lb. Meat manager told me they got in 8. Not enough by a long shot. John the manager refused to give a rain check. The Ad doesn't specify while supplies last. We will see if their district manager Jason or the regional mgr. Shaun correct this. If not stay away and go to Publix.
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December 2021 by Preston GOOSSEN
Always a friendly place in the Grocery area and the pharmacy in particular are most definitely helpful & friendly. ??
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December 2021 by Gary Hooten
Wouldn't give a star but that's how I get to post this use to be a older man work in pharmacy great service then not anymore rude and never on time. manners is something that is free learn some.