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February 2024 by Howard Pritz
Brandon was friendly and professional. The work on our Audi Q5 was completed well within the time promised. The car was clean and ready for pick up and a guarantee of their work was presented. What more could you ask for? Much more convenient and stress-free than driving to Jacksonville for Audi maintenance.
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February 2024 by Mary L Ferris
Great customer service keeps you updated all along the processService: Auto engine diagnostic
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February 2024 by Scott Player
Great service, very fair pricing. Will definitely send my car back here in the future!
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February 2024 by John Cononie
This was my first time in to have my wife's car worked on. Brandon took great care to keep me informed on the status of the work being performed. Great experience!
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January 2024 by John Franzen
1) Shop rate is $265 an hour2) VERY confrontational when asked to explain charges3) $740, tax,.title license for a track inspection4) Just pull into the parking lot, and tell me $265 an hour sounds right.5) I paid the bill, realized it seemed like a lot, asked for an explanation, but seems like a lot, and was told it is unfair to listen to 50 other track drivers, who pay $100 for an inspection.Yikes.6) I was told by Brendan that I should have asked before I paid the bill. Why can't I ask about a bill whenever I want?Not my style or way to do business, but that's ok . I won't be back, but you can make your own choices.
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January 2024 by Paul Pisarz
The staff and the owner were not only friendly but most professional. They completed the work on my 911 in a timely manner. Every step was documented in a text and all protected covers were place in the internal cab of the car. Great job
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September 2023 by Daniel Free
I am so glad I came across velocity motorwerks in my search to find a repair and maintenance business for my car. Brendan, Shaun and everyone at velocity is top notch. Excellent communication and service that is well above expectations. I now have a forever place to take my car . Highly recommend Velocity Motorwerks. ThanksServices: Air & cabin filter replacement
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September 2023 by Melissa Edwards
Not only great service- but they gave me a teacher discount. Shaun was especially informative, patient and helpful! Thank you!!
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May 2023 by Joshua Coomes
No one is immune to bad luck. Shaun broke down in his personal car 7 hours from home. He called me up and asked for help with his Audi. We got it done and he made it home. I am writing a review for him as a customer. This guy knows what's up. The first part of good customer service is to be a good customer. I hope that everyone has the same experience when dealing with Velocity or Shaun.
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April 2023 by Christopher Perry
On a day that was scheduled to be off for him and Tran…Brad took my car for a check engine light issue and was professional and accommodating as can be. Also the online continuing communication of the stages of vehicle inspection is very cool.Service: Vehicle Inspection
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March 2023 by Taylor Strunk
I came in needing an alternator replaced. They replaced it quickly. Noticed I have a bad belt and replaced that as well. Lastly, when the alternator died it killed the battery and they replaced the battery as well. I thought pricing was great and Shawn the owner is the nicest guy and made sure everything was in order. Shawn even called me the next day to make sure everything was still working properly. Great customer service and great garage overall. I will definitely be coming back.Service: Battery
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March 2023 by Chauna Krajnik
I am happy to give Velocity Motorwerks a 5 star review. I moved recently to a new state and had to find a new BMW repair shop. I am happy I found Velocity Motorwerks because they took Diligent time with my vehicle to make sure it was completely fixed before me picking up. I drove my car home from the shop and it ran beautiful. Thank you much!!! New Battery, Brake Fluid Change and Induction kit done. Before writing this review I checked the work done because in the past I have had to take my vehicle back because of something the shop did. Happy to report so far my car is happy.Service: Electrical repair
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March 2023 by Bryce Leachman
There service is top notch! They are very professional and have great technology on keeping you informed and doing business with them.Brendon was very responsive, very knowledgeable about needed to happen. I would highly recommend this company to anyone who needs a car serviced or repaired.Services: Air & cabin filter replacement
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February 2023 by Colin Kendrick
I am pleased with the service I received at Velocity Motorwerks. They fitted my vehicle in for an oil service at short notice. All work performed was clearly explained along with a good photo survey of work performed and I was made aware of maintenance that will be required in the near future. Great communication throughout via text and phone calls.Service: Oil change
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February 2023 by M St. Louis
We really like the key drop box and convenience of paying online. Communication is really good for updates and our car is running great thanks to the team at Velocity. Thank youServices: Steering & suspension replacement
