-
March 2024 by Tina Y. Mantanona
This is the best post office I have ever been to. The staff is knowledgable and genuinely welcoming without being intrusive. I have even recommended to my friends to go to this post office. It is a pleasure to do business here!
-
March 2024 by Alice C
My favorite Postal Service Office, everyone is friendly and they are fast taking in consideration that it is always a lot of people at this postal office. Thank you!
-
March 2024 by Joseph Leonard
Today the mail on Gallardo circle was put in all the wrong boxes. Two day ago a package was delivered that was out for delivery the day before. What is wrong with the system. We have tags inside our box that says name and address. They still can't get it correct.No one ever answers the phone atthe annex. This is sadd.
-
March 2024 by M.E. Wilson
This is a terrible post office. No place to park and side lot is roped off. Long long lines. Today there were 14 people in line and one person working the counter which is typical. On a positive note, the person behind the counter was helpful and friendly.
-
February 2024 by Taras Kulakov
Very busy but that because that is the best post office in the area.
-
February 2024 by Walter Dinda (Walt)
Opens at 9AMFriendly staff. A kiosk is available to mail your own packages. It is simple to use. Very convenientPlenty of parking.
-
January 2024 by Ali Wheeler
Always pleasant and helpful, even at the end of the day!
-
December 2023 by Sasha Karbach
Seriously the best USPS with excellent customer service! I’ve been to quite a few post offices, but this one is superior. Every time I go there all of their service team is helpful, kind and respectful. Special thanks to Leonard and Elizabeth.
-
December 2023 by Emily
The people who work here are absolutely lovely. The parking sucks but its understandable and not the fault of the business.
-
December 2023 by Mark Kelley
This is a review of the service, staff and facilities NOT the USPS its self.Facilities- It is 60+ years old. In some ways it shows its age but it is clean and organized. Is it sometimes hard to get a parking place? Yes, but it’s downtown St.Augustine.Staff- This is where the 5 stars come from. The entire staff is friendly and efficient.Service- I moved here from a city of 4.5 million people. My local post office was staffed by people who did not want to be there and could care less about you. The St Augustine Post Office has that small town feel. Everyone is friendly or at least fakes a good smile. Any issue was quickly resolved.
-
October 2023 by BK
Usps priority 3 day shipping never seizes to amaze me how it's impossible for them to deliver on time smh!
-
September 2023 by Leandro Alonso
Very fast service!Nice and helpful people!
-
August 2023 by Tess Hull
I’ve seen a couple other reviews about how amazing Reggie is (I assume the manager), and I had the pleasure to meet him today. Wonderful customer service & so kind!! We definitely need more people like him around here, cause damn does he do his job well & seems like he truly enjoys it. Thank you again for your help, Reggie!!
-
August 2023 by N I
ZERO STAR: Long story short, USPS failed me big time with delivering my rollover check to my bank!On July 24, 2023 I went to the post office at King Street, St. Augustine, Florida and paid for priority shipping!Today August 11 my priority mail is still somewhere on the network.Meanwhile, among other things, I spoke to a supervisor at the post office who said he would call the next day but he never got back to me.By the way, there was another customer who had a similar problem with a mailed check and spoke to him before I did!Yesterday I got my postal fee back but wasted so much time and experienced so much stress!From now on, I'll do my very best not to use USPS service anymore, when possible!
-
July 2023 by Kelly B.
No one is answering the phone. Been calling all day and let phone ring for 1/2 hour, no pick up. Our mailbox station box is inaccessible and medicine is in there. Unacceptable that you can't contact someone from the post office.