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January 2024 by Amanda James
Went to Ulimate Motors today to get a vehicle and Will was great, told him what I was looking for and found the perfect car. Chad the finance director worked really hard to get me in the deal and I couldn’t be more appreciative! Will definitely recommend them to anyone who is looking
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January 2024 by Rashae Wilson
Excellent service in timely manner all information volunteered didn't have to guess or question anything Tim and team worked so well with me my needs and wants gave great recommendations and advice while still leaving option for myself no pressure or force for anything just good genuine help customer service sales and satisfaction.... Most def. Recommended
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December 2023 by Erin Mace
Such a great experience. They helped us get a car for our daughter. We didn’t have much but they helped us achieve our goal and were extremely nice. I can’t thank them enough. Will was amazing and made the experience easier and friendlier.
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November 2023 by Lisa Lisa
Thank you Eric and Will for taking care of us. You guy are honestly awesome people that care about your customers. My family is riding in style with a fully loaded Toyota Tundra. Thanks for making a Ultimate deal.
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October 2023 by Alex Felton (ralexfelton)
Came to look at a truck and ended up making a great deal with Tim & Eric! A great car buying experience from friendly people. Would definitely do business at Ultimate Motor Cars again.
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October 2023 by Aimee Tarin
I had a fantastic experience at Ultimate Motor Cars in St. Augustine. Greg and the Service Team took great care of me and my vehicle. Their expertise, attention to detail, and excellent customer service exceeded my expectations. I highly recommend them for all your automotive needs.
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October 2023 by Olivia Brown
The service department at Ultimate is the best! I’ve stopped in on short notice and Brandon and Greg were able to take a look at my car and help me get the issue resolved quickly. You can tell they really care about their customers.
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October 2023 by D B
I take my car to get serviced regularly for oil changes, and routine maintenance. Found all of the staff exceptionally professional, courteous, and informative regarding the best maintenance that my car needs to have the longest life possible. I would recommend their service department to anyone.
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September 2023 by Stauggie Chick
My son purchased his first vehicle from ultimate motorcars. I was skeptical at first but that faded quickly. They made the process extremely easy, gave my son a very fair price on a really nice vehicle with low mileage. His monthly payments are even low and manageable! Eric was extremely professional and fun at the same time. Anyone looking for a good vehicle in or around the St. Augustine area I highly recommend checking this place out!!!
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August 2023 by marc “heartlessdj” hartshorne
Caden was great. Knew what I wanted and he got us in and out really quickly. Highly recommended as they aren't trying to upset and put you into something you don't want
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July 2023 by Paul R
I bought a Jeep from them. They have a varied selection of vehicles from classic Corvette to AMG. They serviced the Jeep and included new weather tech floormats, battery, and seatcovers.
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July 2023 by cliff lample
Very good people here and a pleasure doing business with Caden and the rest of the guys the first time I’ve bought a car and they did what they said they would do. I highly recommend this place to buy a car not a lot BS
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June 2023 by Bill McKibbin
LET ME SHARE SOME REAL EXPERIENCE. We arrived at the dealer and started looking at built Wranglers. We were told that with our current financial status, it would be best if we considered a wrangler in another few years. So after test driving and looking at other inventory items, we purchased a 2015 BMW 328i and within the first drive home, it exhibited lots of issues, oil leaks, failed cooler, failed headlights, shutting off etc... Naturally, I was pretty upset. I called the owner and complained directly to him. They explained that they WILL NOT REFUND DOWN PAYMENTS, even if the product they sold doesn't function as advertised. BUT he assured me that he was going to work out a special deal for our troubles and that he commits to each sale until the customer is satisfied. We waited and waited and after lots of questionably low communication, he told us to come in and review our new options. We drove back to the dealer (over an hour away) and the owner had everything laid out to where he was able to surprise us by not only getting us into a wrangler, but the most built, sickest one he had on the lot. The one vehicle on the lot we loved over any other!Now besides all of this, during the situation with the BMW failure, we started shopping around at other dealers. EVERY DEALER we went to and inquired on Wranglers were unable to get us in one or even close. SO WITH THIS SAID, I realize the owner at Ultimate Motor Cars was in fact, working a special deal, going above and beyond and flexing his connections that he has financially. This wasn't a "flip sale that fell part in his hands so now he's actually trying" type thing.The BMW was a "wrong car, right dealer" situation and they went the extra mile to put us in something we REALLY wanted and make it right. I am now driving a vehicle that every other dealer said wouldn't be possible at all.They made the experience great and fixed every discrepancy regarding the customers' experience. If you are ok with waiting, ok with 50/50 call backs, some typical dealer shmoozing and the fact that every vehicle on the lot needs an alignment, lol this place is actually a GEM. Just remember, a down payment is a commitment to do business with them so take the extra time that I, even with deep mechanical experience, took for granted.I went from worrying I was getting scammed and wishing I never went there to now we are so happy that we did go there because we got put into a vehicle nobody else could put us in!!!
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June 2023 by Ashley Lawrence
Had a wonderful first time car buying experience Cassandra was the best!!! I want to give an update to my recent review!! Chad has went above and beyond for me and trying to get a bank to finance me. He has worked for 3 weeks and we FINALLY with the help of Aladdin and probably most of his team were after to get a bank to finance me and now I can honestly say I appreciate all the hard work and effort everyone has put in for me to have and enjoy my car!! Thank you so much again!!
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May 2023 by Nick Mahrle
Hands down one of the best car buying experiences. I called about a Jeep Wrangler they had for sale after looking all around Jacksonville for one. They had the best price around and worked with us on getting some very small discrepancies and a fresh set of tires all within our budget. It’s definitely a place I will be returning to for future purchases. Adam H was amazing!
