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December 2023 by Rebecca N.
I like this place. I was helped by three employees all at once. I was on a little buying spree for myself on Christmas Day. I was surprised that anything was open on St. George Street! I bought three nice necklace chains, I bought two reversible necklace charms, then a turtle ring, necklace and turtle earrings. I love all of it! The dude with the dreads started helping me first, then the lady rung up my order and the other man bagged me up. Since it was raining out, he also put my paper bag of goods in a plastic bag to make sure I got back to my car. I actually went in because they had bottled water. Hell, I forgot to buy the water! LOL..... I left happy. Pros:great merchandise for a good price, helpful staff that work together as a team. Cons:parking-hard to find nowadays.
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August 2023 by Angela W.
Best St. Augustine favorite jewlery spot on St. George Street! Happy employees who are helpful. Unique jewelry. Jewelry for every budget. Some of the handmade pieces are a lifetime find!
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August 2023 by Melania Atzori
I am a local, I come here often and like to bring my friends and family. Usually, they have some really great deals. My sister and I were shopping for some jewelry for my mother's 70th birthday. The girl at the front of the store-Macy, was very helpful. She was able to switch out the settings of a pair of earrings that we wanted right there in no time at all (it was not too busy). Love this store!
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June 2023 by Alexandria Nichole
The service in this shop has gone so downhill from what it was 5+ years ago that it's no longer worth even going in. I have been going to and buying from this shop for over 10 years whenever I make the short trip down to St. Augustine. Whoever is working the front part NEVER greets you. They either straight ignore you or glance at you for a moment and then go back to doing whatever they were even if there are no other customers around. This alone has deterred me from buying anything multiple times. Would not recommend.
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June 2023 by Lily Kirkham
Cute little shop on the main storeway. It's a nice place to pop in and look at beautiful jewelry, just non of it was quite my style
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June 2023 by Madison Repp
I truly love this store. I have jewelry passed down from my grandmother from here. The quality is amazing.
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December 2022 by Brent Hickenbotham
We have shopped here for over a decade and usually had no issues, but the customer service here was very poor. We asked some simple questions that weren't able to be answered about price and were met with hostility when we were given wrong information and pointed it out accordingly. We haven't been to this store since we last bought our other crystal here. We will never come back.
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October 2022 by Samantha Lynn
They yell at adults like children not to touch when you are looking to buy something. Not sure how you are suppose to pay $200+ for something and can't hold it.
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June 2022 by Allison Muñoz
This was my second stop shopping for hanging prisms when visiting St. Augustine last week (6/2). After getting no help at the first Sunburst store, I came over here. The young guy working avoided me and every browsing customer in the section to the point of awkwardness. This was on the right when you walk in the door. There was another associate working another counter in the back who was friendlier and helpful, but she only seemed to be working that counter.
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September 2021 by Marisa Cloud
IThe owner of this store, Linda, does not seem to care about customer satisfaction.I had been visiting this store for many years, and have bought several crystals. I have also bought jewelery,The jewelery is poorly made and falls apart quickly. I bought a necklace and it broke the first time I wore it, which was the day after I purchased it.I was just standing there and it broke and beads went everywhere.Additionally, I bought crystal earrings, and the crystals fell out before I ever wore them.I called the onwner and told her what happened. I sent her a picture and asked for either a refund or and exchange.She gave me the run around and I realized I would never be able to resolve the issue with the owner. It seemed that she didn't believe that I had bought the piece. She was rude and hardheaded.Long story short, I won't EVER be going back to this store. The owner is unpleasant, unfriendly and is not about customer service.Find another store in St. Augustine. Do not support her business.
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July 2021 by Mia Andrews
One of the older shop keepers is a definite “Karen”. She stalked my sister and I around the store for the entire duration of our visit . She then spoke out loud indirectly to her employees about the items in our hands. She never once said “hello” or “how are you”, just stared creepily. Needless to say she lost customers and a sale of an expensive necklace I was going to buy my sister for her bday, along with the items i was gonna purchase for myself. Stay away from this shop if you don’t wanna be profiled and uncomfy. She even has the white /blonde disheveled bob hair style going on. Yikes
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May 2021 by Katherine Heising
This place is so amazing! The staff were extremely nice and helped me with what ring I should get. It’s gorgeous and I will definitely be back next time I visit.
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April 2021 by Antoine Wilson
Absolutely Beautiful store filled with the most Amazing creations of crystal truly an awesome place to go and find either jewelry or natural stones or designed pieces!!
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March 2021 by cyndal Norton (Pineapple)
the entire time I was in the store the manager keeped trying to push me out of the store she clearly didn't want me in there. I'm highly sensitive to metals, any questions i asked was met with a very snareky rude remark like "look wer not jewelries wer not trained on this. nor do we care to be that's it." would not recommend they have no basic respect for anyone.
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February 2021 by Suzanne Johnson
This is an absolute go-to store for beautiful jewelry items and other things that other stores in the area may not have. The staff is very courteous and knowledgeable of the items in their store and are eager to assist. I collect Christmas decorations so I picked up this beautiful Christmas ball today.