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November 2023 by Sydney Turner
Everyone there is so nice. The car wash itself is amazing and does a wonderful job of getting weeks of dirt and sand off.
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October 2023 by Heather Lyons
I gave 1 star and that's being generous. Our family has been going to luv/ shiny shell st Aug location for 4 years. How could this place of went so downhill in last 3 to 4 months? Never has everything worked at same time! All regular staff is gone! Parking lots a mess. No soap ever in bathroom, smelly vacuums and place smells like sewer in general. Won't be going back.
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October 2023 by Justin Harris
Been a member for years way before they got bought out by LUV but since they switched to LUV they have really gone down hill…. Want my honest review First off they got rid of the mat cleaner… 2. employees are horrible and won’t do anything you ask as well as they are just so incompetent…. Was better when LUV first opened. third the vacuums are almost always 50% down and the air guns are almost always broke as well as the towels are always out…. I use it for two cars almost daily or weekly…. IMO Drive to Jax the LUVS up there are much better with more services and actual way better wash I recommend the one by the Costco in town center.
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October 2023 by Michelle Morton
Great service and good value.The car came out very clean. Plenty of towels available to wipe down the interior. Vacuums were good and even though it was busy, plenty of space to park and detail your car.Employees are friendly and helpful. Cody helped us choose our wash and answered our questions.We will be back!Services: Polishing
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October 2023 by Nina
Used to be a very good car wash before they remodeled, and you'd think it'd be better, right? Wrong! The thing is now below average, so bad, that I switched to another car wash! The wash itself is ok, but half the vacuums are weak and most are not working or broken, and they also got different suction strengths! You literally need to walk around and find one with decent suction! The compressed air hasn't worked for months, used to be the main reason I came here, now, it's just pointless. Also, the vacuum area is not covered in any way, so you are exposed to either sun or rain, no protection of any kind from the elements while you are "slaving" away cleaning your car. I dislike this car wash so much that I'm trying to get the company I work for to switch to the one I use now. If you pay someone money, you need to get the amenities and services you are actually paying for, this car wash doesn't deliver and is just not worth the trip.
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September 2023 by Gregg Rowland
Almost every visit stuff isn't working. Never any air. Sometimes there are towels and only some of the vacuums work. Wheel cleaners do nothing. Going to give it a couple more weeks. If nothing improves I am moving on.
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September 2023 by CHRISTOPHER GRIFFIS
The staff is super friendly. Great people. The shades for the vacuum area are missing, The high pressure air is not functional, Tire shine only works on one side of the car, There are no brushes that clean the hood and the windshield so you must brush those yourself in the pre wash area. In other words you've got the staff you just need to fix and maintain your equipment.
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September 2023 by Colleen Mix
I am a member and I do use these facilities a few times a week. I understand how with the change of company customers are invited to prep their own fenders and wheels, etc., at a reserved space with long heavy brushes and vats of water to use as we need, but I do miss the days when this establishment had different owners and each vehicle was tended to before entering the automated wash and customers could give tips for this service.The process at LUV is now is even more straightforward, though (with hands off the wheel, on N and wipers off?), and easy to use with employees tending the drive-thru kiosks for customers upon entry. The vacuums have great suction and clean microfiber towels are offered after the wash at the vacuum stations.Will continue to return to keep my vehicle in good aesthetic shape! See you soon, Luv.
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September 2023 by Laura Mager
Best car wash I have been to in St. Augustine!! Conor helped me pay and was so kind it brightened my day. My car was shiny and the vacuums work great! Was not disappointed!!!!
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September 2023 by Logan Swift
The staff was very kind and the wash was great. My truck was very dirty and it came out looking incredible. The establishment seems to have good management and I will be using their services again. I would highly recommend going here.
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September 2023 by Destine Hill
I absolutely “LUV” the remodel and everything they have done since shiny shell, I’ve been a member since and I will never get my car washed anywhere else!!! I “LUV” it!!!
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September 2023 by William Agee
I get my washed twice a week here. I don’t go anywhere else because the car wash does a fantastic job on my car. Not to expensive either. Well worth the price I pay.Service: Vacuuming
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September 2023 by Trevor Kates
There has never been a time in my two years here (regardless of Renovations) where everything works. Every visit, something is broken or in poor condition. My car has never successfully dried at this wash, tire shine works 25% of the time and the microfiber cloths are almost always wet which defeats the purpose of drying your car. only reason my subscription is still active is because I am incredibly busy and this is the closest car wash to me. Staff is nice, however the equipment and carwash itself is not worth the money I pay.Service: Vacuuming
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September 2023 by T'ra Yaccino
I’m not a fan of cleaning the inside of the car myself but Dawson was so helpful and pleasant that I decided to give LUV a try. The vacuums were super powerful, they provided clean cloths and glass cleaner. I even met Quincy, a regular, who shared his tire foam with me. It was a great experience and I will definitely be back. ?
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July 2023 by Keego
A kind gentleman came up today and gave me a free air freshener.the smell of the air freshener is a guaranteed 10/10 nice people,great car wash