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January 2024 by Thyra Martin
Don’t call you back …trying to cancel one vehicle to another called on Tues. Wed.PM Still don’t have card on new car and old car not cancelled
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November 2023 by Dale Prickett
I Love the team at Scott Hopson State Farm. If you have a problem or something you need handled, they're more than happy to help. They are very professional and courteous and I love having them as my Insurance agent's. They're a credit to their profession.
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November 2023 by Jennifer Vargas
Trey was great! Very responsive in answering all our calls and questions! Saved us soo much money with our homeowners and auto insurance! Not too mention Scott’s office has the friendliest service of all, and the cutest little mascot!?
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August 2023 by Dilyara Bibolova
My whole family has been with State Farm for 6 years now and we are totally happy with the service they provide. The rates are the best on the market. A big thank you for Christie Hopson!
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July 2023 by John Kinnaird
Update: I just received my invoice from FEMA for my flood insurance and I tried to pay on the FEMA website but it keeps giving me an error. I called Scott Hopson State Farm which I have all my insurance with and within 5 minutes, Charli helped take my payment and sent me the receipt and declarations page. I always have wonderful service at Scott Hopson State Farm.The team at Scott Hopson State Farm are fantastic. I called today and talked to Chris and he was very helpful and handled my request quickly. I always get good service.
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June 2023 by Gary Maki
Great service and help. We appreciate having Scott and Christie's help and ability to solve problems.
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May 2023 by Curt Tabenske
After adding homeowners insurance was given a quote for car insurance and signed up for both. Three days later my premium rose 25% because of a rate increase the agent knew nothing about. How can a State Farm representative not know about a 25% rate increase taking effect days later? Very deceptive.Update: After talking to Scott I found out that the representative that I was dealing with was a new hire. Hopefully they will be trained to at least inform future customers that a rate increase is soon to take effect. That way it can be included in the consideration as to whether or not a policy should be written at that time.
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May 2023 by Jess Miller
Thank you Jasmine for all of your hard work in keeping my original Home Owners Insurance Policy for my home. I know things are very tough for Florida right now, I just want to say thank you very much for all of your help and taking care of everything before time ran out =) I hope that I never need to change my Home Owner's Insurance again, this is a great company with great people =)
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April 2023 by ol School baby!
The agents at state farm saint Augustine on 10440 are the best!!When you are having personal trouble financially,, theyWILL HELP YOU!! They are very understanding and compassionate folks there.I would not trust anyone else but this place. Please... You have to check them out you will be very satisfied like I am in my opinion.Thank you Scott Hopson agents!!ThaI also find their rates very accommodating for me.
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April 2023 by Jacob Sober
thumbs up to Trey Alsabrook for being concise and professional in answering my queries. Securing car insurance was a lot easier because of him.
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April 2023 by Inna Mazur
Fantastic experience to be a part of your clients family! Thank you, Christie, appreciate your professionalism and kindness!
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March 2023 by Mark Fielding
Christie was so familiar with us, very personable and easy to work with.
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October 2022 by Don Honeywell
Trey answered the phone, identified himself and State Farm, listened, provided reasonable answers to my questions. He understood what I needed I didn’t need to repeat myself, I’m very pleased with the way he handled things.
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September 2022 by Yolanda C. Galo
My experience with State Farm has been most pleasant. Everything was handled with professionalism and kindness. Mr. Scott Hopson and Mr. Chris Steele have made things very easy. They provided all the information I needed. I am glad I decided to work with this State Farm Agency.
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September 2022 by Michelle Soik
Great service from Charli Kethan. She saved me a lot money. Would definitely recommend this company.
