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February 2024 by Bradley Murphy
Good place to buy things over time
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December 2023 by Tabitha Perez
Got what I needed at a price I could afford.
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November 2023 by Jessica Diaz
From first phone call to delivery nothing less than stellar customer service. Joseph made purchasing a washer painless and saved me tons of time and money. The two delivery guys were friendly and professional. Showed me the location of parts and everything. We will definitely use this location for future purchases.
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October 2023 by Mike Crowell
Very simple to apply and great to use
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September 2023 by MrStuntafucco
Went there to rent a dryer. After running around to find the right gas valve, I finally got it installed...and it didn't work. Jennifer immediatly sent over an in the box new dryer with Brandon the delivery kid within a couple hours. He did a great job on set up. What was really immpressive is the fact that Jennifer was merely covering the St. Augustine location as the regional manager TRAVELING IN FROM OCALA EVERYDAY. I sure hope the suits at Corporate appreciate this sort of dedication out of Jennifer...
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August 2023 by Nickie Edwards
Hello I ordered my furniture on the 6th of August and on their website it says 2 - 3 days for delivery well I can't get my until the 14th if they can't deliver in 2 - 3 days they shouldn't have that on their website that was the only reason I went there but don't let me be late on my payments like they are with the delivery
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July 2023 by Tonya
The service here was amazing . Joseph went above and beyond. He worked to get me an incredible deal. The delivery guys were great as well.The products are beautiful. I look forward to doing business with them again. I won't go anywhere else.
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July 2023 by Treanilya Curry
Jodell is always so polite and helpful and understanding
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June 2023 by John Franzen
We needed furniture for a new house while our custom furniture is made. After an AWFUL experience with Buddy's, and I mean awful, RAC came to the rescue. Literally, less than 24 hours from calling them, we had our entire order hand delivered, and set up, in our house. Who knew RAC basically does white glove delivery???!!! I couldn't be more impressed. Keep it up!! Additionally, right next to this RAC location is one of the greatest sub shops in Jax area, D'Aleo. Doesn't suck to have an awesome lunch option right next to your business. Thanks again, amazing service.
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June 2023 by Precious Battles
Everything Was Great And Easy To Fill Out
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February 2023 by Hannah Heath
Heather was the best! She was very professional yet personable. I will be back!
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December 2022 by Arthur D.
The only thing we were happy with was the male delivery guy. There was damage to our walls that have yet to be repaired. The sofas we picked online was used and broken. While they mentioned it was used, it shouldn't have been rented out in the condition it was in. We relocated from out if state and needed rental furniture while we purchased new so we had to use a rental company but we would highly recommend using anyone else.
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December 2022 by Johnny Pilcher
I recently moved here and had a GREAT RAC in Louisiana and have done business with the one in Louisiana for years, with no problems. BUT the store in St. Augustine Florida is a joke with horrible customer service. And the worst of it is the Manager allows it to run like this.. I went in to continue my agreement for a washer/dryer set and the guy there I believe his name is Rob, or Robby was the rudest RAC employee I've ever seen . He has no patience and apparently thinks he's above everyone else. Needless to say I didn't continue my agreement with RAC. I went elsewhere . If you need rent anything don't waste your time here they are lying, rude, and have no knowledge on how to treat their customers.
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December 2022 by Mary Rains
This is the worst place I've ever seen or delt with. Rob is absolutely rude, and lies. I can't believe that corporate allows people like this work for their company . I guess RAC has lowered their standards,
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August 2022 by Arby B.
On July 22, **** I rented a refrigerator from Rent A Center, *************** *******. When the unit arrived it was for lack of better words, filthy. The driver explained he had to pick it up from a different store and didn't have time to clean it. I reached out to the company over 6 times from the store to the district manager and no seems to care about resolving the issue or even calling me back. While I rented the unit for 1 month I called after 10 days to tell them I no longer needed the unit and they could come pick it up but they said it would be 6 days(8/8/22) before they could pick it up. When I called to Rent the unit it was delivered in less than 24 Hours. I simply want to warn other consumers about rent-center of ***************, **. Since I am insulin dependent and desperately needed a refrigerator for a short period of time I am sorry that I chose Rent A Center to fulfill my needs.