Mobile Phone Accessories in St. Augustine, FL

“Hi, my name is Alice Landry. I'm at the store. I came in today to because I was having trouble with my phone and I met Maddie. She took care of everything, and she's a lovely, sweet lady, thank you!”

“I would like to recognize the new manger Jacob for his honesty, his knowledge, his quickness at his job for him going above and beyond for not only myself but, I also witnessed him helping and very angry lady who just left a different AT&T store locally that gave her the run around all day. He assured her he would fix the problem not only did he know quickly what the issue was she was smiling and having an enjoyable experience she left smiling.This is important because it is exactly what happened to myself. I was inside another AT&T store locally not only was I ignored not once but twice in the same day they just sat there first time with no customers on their phones. Adults mind you..... Then was given false information just to try and get a sale.I called this AT&T store not knowing what to do about my problems at hand. When Jacob answered the phone he was pleasant and very knowledgeable and I felt like I finally found someone who knew what they were doing and knew what they were talking about.I let the staff at the "other" AT&T know where I was going and that they customer service had gone down the tubes. And that I didn't appreciate being lied to about the items I was there to purchase. A new iphone and new apple watch. Their loss and me finding a better AT&T LOCATION to go to and someone who actually enjoys their job. That was JACOB !He ordered what I wanted had it delivered to my address. Also, told me to come back and he would do all of the setup for me so I wouldn't have to stress about it. And that he did...........Jacob, I personally want to thank you for everything.. You were awesome and everyone there on 1/15/2024 was laughing and smiling and just enjoying their experience. Your customer service is on point.I hope this helps others and their search for a BETTER experience.Kim Bunnell”

“Jeremy did a fantastic job working with my husband and myself when buying new phones. He was professional and knowledgeable on the devices, plans and accessories. He was also very patient and diligent in solving a technical issue that arose. Highly recommend this store for service.”

“I feel terrible that I didn’t get the employee’s name that helped me but he was outstanding! He was very sympathetic to my issue & worked as fast as he could to fix my problem but took the time to explain things to me & make sure that I had everything I needed.”

“My name is Clifford pamies ,I have dealt with many phone company's but wow this cricket that I deal with has been the best ever . The hospitality is so great I recommend my friends here all the time. Most of all the employees are the best,one in particular Stephanie has been number 1!! For me. Please keep up the work y'all do.”

“The best service we ever experienced in an AT&T store!! Jamie is super-friendly, knowledgeable, helpful - and we are not the only ones raving about the service. I got a new iPhone, she helped to set it up, put the screen saver on for me and recommended a case. I am very, very satisfied. Any time I have a question and I popped into the store, she had an answer. Thank you and please stay in this store!!!”

“My phone was not working properly, and I needed to send it in for repair. I was almost in a panic to be without my phone for several days. Dan helped me get my data transferred to my old phone temporarily and helped me prepare my current phone to send in for repair. He was patient, kind, and so helpful! He managed a very stressful situation for me . DAN is the MAN!”