10AM - 7PM
3900 A1A S, St. Augustine“Dave and Savannah are magnificent!! Went in simply to transfer old phone to new phone, Dave did a quick assessment of my account (business account) and within 30 minutes saved my company $600 per month! PER MONTH!
And the new phones were up and running seamlessly.
Thanks again, Dave and Savannah!!!!”
“Chris was amazing I thought I was going to come in the store and go to cussing because customer service hung up on me today after waiting 20 min. Chris was my hero he saved the day :)”
“I feel terrible that I didn’t get the employee’s name that helped me but he was outstanding! He was very sympathetic to my issue & worked as fast as he could to fix my problem but took the time to explain things to me & make sure that I had everything I needed.”
“I worked with Dylan while i was there and WOW! he helped me so much! Tended to every question and need and was very knowledgeable on all the products. I ended up actually leaving with way more than intended and wasnt upset! And dont get me started that voice like sweet silk, had me dripping wet, i couldnt take my eyes off of him, those piercing eyes ??”
“Hannah at this store is amazing! I have been in there a few times the last couple of weeks and she has been more than helpful ! She is a total asset to this location.”
“I was helped by the manager, Devin, today and it was the best customer service I have ever received. I had a very complicated situation with my phone recently stolen overseas, but he was fantastic and solved the issues efficiently and kindly. Thank you Devin!”
“Eric was extremely helpful this afternoon. When initially purchasing a Verizon phone and plan at Walmart, I had been promised a particular rate for my line and my husband’s line. It had been quite a stressful process, especially with the Verizon rep on the phone that day. The promised offer did not appear in my bill, making me very upset as there was a significant increase in the bill. I even called Verizon several days late where I was again promised a discount, which never materialized. I was ready to change companies again as I was frustrated. I decided to walk into Verizon at St Sugustine Beach where Eric took amazing care to resolve my issue. He managed to address a number of problems, including arranging for the elimination of the monthly payment on my phone. With his help, and the other gentleman with whom he was working over the phone, I am now a satisfied customer.”