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July 2023 by Ashley Dorton
Lili is the sweetest human ever. My mom and I had the best experience with her nail salon and her family. Nova gives an excellent pedicure and manicure. And Angie is doing such a great job too!Thank you Lily's nails!
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May 2023 by Julie Hoover
I was on vacation & wanted a basic manicure. Very unfriendly staff & the older woman that did my nails was very rough & did not make any eye contact or even crack a smile. Everyone there seemed incredibly unhappy & my cuticles were sore for 3 days after the manicure. Nail polish was very sloppy & chipped the very same day. Will not return
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May 2023 by Mary Elizabeth Dunagan
I had a fabulous experience as always with Ms Lily! She does such quality work I will never go anywhere else! Very thorough and professional definitely best in her field! She is direct and to the point but does great work-I highly recommend Lily Nails 5 stars!!Services: Pedicure
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May 2023 by Tina Schnur
My experience was excellent. Joanna was so very professional and went above and beyond to make my experience a pleasurable one. I will definitely be going back!! Thank you Joanna for squeezing me in greatly appreciated!!! I absolutely loved the conversation and awesome atmosphere! Definitely 5 stars ⭐️
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May 2023 by Heather Herndon
I'm local and was hoping to find a nail salon I would feel comfortable going to in the long-term, but Lily's Nails is not it.I was not told my technician's name, so I can't call her out directly, but she was so rough with my feet and legs, unlike any pedicure experience I've ever had. She barely even acknowledged me, and then only with taps on my legs and varying hand gestures.She kept scratching me with her fingernails when massaging my calves (through her gloves), and she didn't so much as trim the skin on my toes as just grabbed it and ripped it off, over and over again. I spoke out to her several times about the discomfort but she would just nod and keep at it.When she pointed to the menu, I said "I'll take the works" and she nodded, so I thought she understood. Instead, after less than 30 minutes she's reaching for my sandals to put on my feet before polishing. I had to stop her and point out all the little bits of skin and rough spots I could still see. She made a half-effort to clean it up and then jabbed every toe on my foot with her sharp fingernails when putting on the toe separators. At this point I got a bit louder with her and said her nails are too sharp, which caught the attention of the nearest technician and I stated quite plainly: She is being very rough with me.Finally, once she finished the polish, she came back with her little trimmers and ripped some more of my toe skin off. And once she had me settled at the dryer, I watched as she tucked the bottle of polish off to the side - the bottle I had brought in with me - and I had to ask her to give it back to me.Either she hates her job or she's just terrible at it, but I'm out $30 and my feet are almost as rough as when she started. My nails are unevenly trimmed and my feet are already dry. It was an awful experience and I will not be back.Service: Pedicure
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February 2023 by M D
I have been here many times over the past couple years, mainly for pedicures, sometimes manicure, and with friends. We had appts today for 2 pedis and a full set Mani. After today, I will never go back. Lily was so RUDE. Just a bad mood, rude all around. Why would you act like that to paying customers? She also took 1.5 hrs to do an acrylic nail set. We were late to our next appt. She was also sick, kept coughing, was very rough during the manicure. She also grabbed a used cotton ball that had polish on it and used it during manicure. Gross. Also, Lily abrasively asked if I had cash for tip. No. No, I don't. what's the problem putting on the card? There are lots of nail salons. No reason to go here. Never again
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February 2023 by K D
Ok, I went to this place for the first time and I totally regret it, I should’ve just gone to my regular nail tech. So I was down for a full set. It took a long time, longer than with my usual tech, almost two hours, and the tech kept on coughing, sneezing etc… I feel bad if someone’s sick, but then don’t come to work and make me sick. Also, she used a USED cotton ball on my nails to take off my nail polish. She was also super rough with my hands, like sometimes they need to move your fingers a specific way, but she was literally yanking my arm and twisting my wrist, it literally hurt and she seemed in a bad mood, ruined my experience. The cherry on top was that my full set was 80$ WITHOUT tip. That’s literally ridiculous, my regular place is 60$. Then, she has the audacity to ask “do u have cash for a tip?” Like….not anymore since you’re asking so rudely. Overall just horrific experience, will never return.
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February 2023 by Annette King
While not the worst pedicure I have had, certainty not the best. Place relatively clean if somewhat dated equipment and staff pleasant but very noisy and not relaxing. I almost felt like I was an imposition and they were in a hurry to get me out even tho’ I did have an appointment snd was on time. Will not go back and will not recommend.Service: Pedicure
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January 2023 by Bianca V.
No idea how this place has four stars. I went home with product all over my cuticles and the chunkiest dip powder I've ever seen. $50 later, it chipped after 3 days! I will not be returning and would not recommend this place, customer service was also lacking.
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December 2022 by Denise Navins
They were so kind! So professional, squeezed me in, still had me in and out, my nails and toes looked amazing! I totally know why it sometimes is hard to get an appointment, trust me. It’s worth the wait.
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December 2022 by Betsy B.
I went to Lily's because a friend recommended it and I was very disappointed. The woman doing my nails was abrupt not friendly at all my fingernails were done well but the experience wasn't pleasant. My pedicure was the worst I've ever had. My heals are still recovering from where she scraped the skin off to where it bleed. It still hurts and that was two weeks ago. Sorry to say but I'll never go back.
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November 2022 by Jenna C
Best place to get your nails done. I highly recommend scheduling an appointment. They are that good that their books are always filled, so walk ins can be hit or miss depending on the day and time. I drive 35 minutes to get here. It well worth the drive.Services: Nail polish changes
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October 2022 by Debbie K.
Basic Nail salon, nothing extraordinary or bad. Nails look great and didn't start peeling so that's a thumbs up. Technician wore a mask.
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October 2022 by Gabrielle E.
I'm vacationing in St. Augustine and decided to get a spur of the moment manicure. Lily's Nails was able to fit me in easily. Everyone was so nice. Ms. Lily did an awesome job. I'm so happy with my nails! I'll definitely be coming back next time I'm in town.
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September 2022 by Gwendolyn D'Zurilla
I came here after a bad experience with the last place i went to (the nails completely popped off like glue on nails after less than 2 weeks) and I love my nails and will definitely be back. I like to get cute and simple designs and almond shaped acrylics. This is one of the only places I’ve been to that can properly do the nail shape. I have small nails for some reason but they worked perfectly with me. Please come here if you want acrylics and nail art done well.Services: Acrylic nails
