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March 2023 by Matt Thomas
They did a great job helping me file in a complex tax year for me. Great job
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March 2023 by Michael koblack
They helped me when everyone else refused and tried to charge me over 300 dollars..but Jackson HEWITT did fix and helped me understand how the tax system works ..all this and got me a refund..total cost under a hundred dollars..thanks again for your help
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February 2023 by c- lo
Awesome service, friendly and helpful staff.thanks.see you next year ?
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September 2022 by Kristen Osborne Gross
I have used Jackson Hewitt tax service for over a decade. They have always gotten me the best return. The tax preparer has always kept me informed about the changes and options for filing my taxes as well.
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April 2022 by Melissa Williamson
Had an appointment for 3:30, showed up 15 minutes early and the office was locked and lights off, looked like it had been closed all day. We stayed until 3:45 and no one showed up, door was still locked. Left but booked an appointment for the next day hoping that someone will actually show up to the office.
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April 2022 by Kelly Saylor
Worst tax experience ever. Had to go back 3 times for my taxes to be fixed. Bad customer service. Outrageous fee's. Will never use this service again.
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March 2022 by Sumer Regnier
Went to our JH appointment. No one there. We waited over 20 minutes. Another couple waited too, and apparently JH double-booked. JH finally shows up with bags of Dunkin' Donuts and an orange Gatorade. Doesn't apologize for being late. Says she was late due to traffic. We are taking our business elsewhere. She lost us as clients as well as the other couple who waited.
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February 2022 by Kristen Osborne Chavez
I have used Jackson Hewitt tax service for over a decade. They have always gotten me the best return. The tax preparer has always kept me informed about the changes and options for filing my taxes as well.
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February 2022 by Kiera Murray
This was my first year using Jackson Hewitt and I must say that I am a very satisfied customer. I will definitely be back next year. The environment was so welcoming. I was given all of the proper information that I needed and all of my questions were answered. Very professional and knowledgeable.
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June 2021 by Alton Jones
Very profession,fast friendly service..
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May 2021 by Erika Turner
I am so happy with filing through Jackson Hewitt the person that helps me with my filing taxes with Mark Ratzlaff I had an appointment scheduled for Walmart Jackson Hewitt and I had heard that there was an emergency and that they couldn't see me at Jack's at the Walmart store so I was upset so I'd called and Mark was the employee that had answered the phone on the other end and I explained to him that I really needed to do my taxes that day because I was no way going to be able to get back with a ride and he happily accepted me and helps me in a great way despite that I didn't have an appointment over at the Winn-Dixie office he's still was willing to squeeze me in his schedule and I'm so thankful I would highly recommend mark to anybody for help filing taxes he's a great person and I'm very pleased
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April 2021 by Netflix Chill
Are these reviews even real??? I walked into this office and simply asked where I needed to file a form and she told me to go online and look it up myself this miserable hog is distasteful and classless.
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February 2021 by Izabella Pena
Sherry was very professional and made me feel very safe doing my taxes with her and the company she represents! She explained everything thoroughly to me! I left here feeling secure and taken care of! I will definitely be back next year to see sherry at Jackson Hewitt!!
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February 2021 by Ruthie Ross
This is year number two I've done my taxes with Jackson Hewitt.I was in hopes that I could have the same helpful person to help me as I did last year. Paul Clarin was hard at work in the most southern branch of St. Augustine and I just happened upon him. I had an appointment with the Walmart branch of Jackson Hewitt and I showed up to an empty kiosk at my appointment time and called surprisingly sent to where Paul Clarin was busily working. Shocked , amazed and happy, I was thankful to see I was in good hands. Not surprised at all, Paul took care of mytax return speedily in 100% efficiently for what I would expect under his direct Care. Thank you Jackson Hewitt and special thanks to Paul Clarin. Hopefully I can always have your help with my taxes.
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March 2020 by Robert MacDonald
Quick, efficient, reliable and dependable friendly service. Returning customer and will be back next year. !
