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February 2024 by David Adzema
Obrien and John always take very good care of me. This is a great location and will have me coming back to Enterprise for a long time.
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February 2024 by Rosemary Petry
Friendly personnelEasy process
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February 2024 by Martin Flannery
It was a really good experience with Enterprise. Quick and easy transaction car was clean fueled and ready to go
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February 2024 by Donna Montoro James (Lovinstaug)
if you’re in need of a rental car, whatever reason it might be, go to enterprise these guys work so hard, Their services, fast friendly, and I’d like to thank Johnny for following me back to pick up my own car.Was so pleasant it made my bad experience with my own car, A great experience, getting it from enterprise especially from the team and Johnny. Helping me out.This is the only place I would go to to rent a car. Thank you all very much..
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February 2024 by Angela Waters
Very great to work with in local office in St. Augustine, FL (and previously multiple times in past years Kernersville, NC location). Quick service and a smooth transaction start/pick up to end/drop off. The employees there in St. Augustine super customer service skills, knowledgeable and extremely helpful!
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January 2024 by Vincent Forras
O’Brien (manager) and his team were the best of the best! What a pleasure dealing with them. Car rental is normally not an area where impressive things happen, howeve at this Enterpeise location it did!
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January 2024 by Kevin Knight
This location is top notch!
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January 2024 by Jason Anthony
I’ve used enterprise through vehicle insurance. In the past excellent service. Not this time. It was raining the day I picked up vehicle so when we went over, some MAJOR scratches were NOT noticed. After rain, noticed and called immediately within 3 hours of picking up vehicle. Service member advised it’s on record, manager aware and no need for concern. Today drop off vehicle and the guy I spoke with attempted to claim this damage was mine and not noted. After explaining I spoke with you and called you regarding the matter. Agent claimed manager has to review. I was not professional, said I don’t play this game and if you’re going to commit fraud, we can easily go to court over this. Evidently they backed off but they are either incompetent or unethical, but my opinion is it a mixture of both? Do not trust anything these people say, cover yourself and take FULL video around car. A understand mistakes and errors but FRAUDULENT claims is unacceptable
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January 2024 by Todd Weis
They resolved an issue in a fast and timely manner. Would recommend this branch for rentals.
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January 2024 by Domenico Lanzellotti
This is the second time I've rented from this location, and once again they did not disappoint. Thanks to the manager, O'Brien Wauchope, for a prompt and flawless experience, and for understanding my needs and quick service request. I highly recommend this branch location, 525 Outlet Mall Blvd.Saint Augustine, FL 32084
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January 2024 by MisterRaleigh
⭐️⭐️⭐️⭐️⭐️ clean, convenient, prompt, and friendly! This location was able to accommodate our last min. plans, plus made our arrival pickup very quick and easy and even reached out with a courtesy reminder for our return! Thank you guys✌️? happy holidays!
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January 2024 by Ali M
Smooth and quick
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December 2023 by Will Burch
We reserved a vehicle for one week to drive to NC and back to FL.We COULD NOT HAVE BEEN MORE PLEASED! The people at the Enterprise at Bozard Ford, St. Augustine, FL were excellent! Roland particularly was extremely helpful. The vehicle was in excellent condition and performed wonderfully! A GREAT EXPERIENCE all the way around. We will surely use their services again!
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December 2023 by Jamie Bryant
I've received the best customer service from young man name Jonny. Jonny not only answered all of my questions, but provided me with all of the information I needed. I would definitely recommend Enterprise Of St. Augustine.
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November 2023 by Stephanie Bollerud
The assistant manager Ciara was rude as can be. She seems to push her duties to other employees and when lunch is there she goes in the office, regardless if people are waiting to get a rental and eats. I did not feel safe in the truck I rented and even called customer service but I could not switch the vehicle as the offices were closed on Saturday. Roland was the man though. He came through and was very helpful and made the return very smooth.
