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November 2023 by Todd OBrien
Mark was great! My first time buying a car from a dealership and he was very professional and friendly. No sales tactics or pushiness, just good service and working to make sure I got the right vehicle. Highly recommend Mark and the Coggin team!
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November 2023 by FirstName LastName
On 11/16 went to Honda to purchase a car, I got Ace Fagundo as my salesman, he was very friendly and very professional, he made the whole process as easy and painless as he could. Then I dealt with David Shapiro the finance manager, who also was very professional and helpful. I'm 100% satisfied with my experience at Honda thanks to Ace and David, and I'm 100% satisfied with the car I purchased. I would recommend to anyone that is looking to buy from Coggin Honda of Saint Augustine to ask for Ace.
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November 2023 by Doug Michael
I had a very positive experience with Mark Mayeske whom I had never met before walking into the showroom. He was friendly, helpful and knowledgeable. He definitely made the car buying experience which I abhor pleasant and productive. Yes, I bought a car and I’m already talking with Mark about another one. He’s a good, straight forward, no games guy!
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November 2023 by Keith Bailey
EXCELLENT! Ace was the best car salesman I have dealt with. I am 70 so there havevbeen quite a few. He truly cares about clients and knows his stuff inside and out. Great products plus great great sales force equals sales. No surprise these guys are doing well. In this business the better you do the better the manufacturers treat you. That means their cost for cars is less.That’s a big part of the formula for success. I highly recommend this dealership and Ace !
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November 2023 by Shellie Kersey
Angela was wonderful to work with! She quickly understood the issue with my driver side window and was able to get my car in for diagnostic and repair quickly. She was friendly and provided details and estimated accurate charges upfront. I will definitely be back!
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October 2023 by Mary Thomas
TJ Jones is by far the BEST salesman we have every worked with in our 35 years of buying cars: professional, real, efficient, knowledgable. Actually sat in the back seat and taught us every fancy feature for 15 minutes BEFORE we left the lot - rather than useless small talk as you're trying to drive as so many others do. Plus, the atmosphere there was calm and cool and not circus-like and loud like other places. Lastly, David was an excellent finance manager and made it all easy and smooth. Thank you!!!
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October 2023 by Jill Manning
I was looking for a car to replace my old one. I met Mark who was great. He was down to earth and I never felt pressured. He was honest and we discussed what I was looking for in my next car. I bought a Honda Civic and I’m very happy. Financing was great and the payments are perfect for my budget. I would highly recommend Coggin Honda and Mark if you’re looking for a great car at a good price
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October 2023 by Travis S.
Incredible service. I was in a jam with my non-Honda EV and they went out of their way to take care of me. Great people and service. Will be looking to them for my next vehicle!
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September 2023 by Shannon Dukes
Professional, courteous and work was completed in a timely manner. Highly recommend Coggin’s service department. We have purchased 3 vehicles from Coggin now, Ace is an amazing salesperson. If you are looking for a new car go see him. He treats you like family.
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September 2023 by Heather Millecan
Carl was the first service advisor I ever had at Honda when I purchased my car at age 19 in 2010 and I always remember him for being so thorough and kind. He was my service advisor again this week for quite a bit of service and he was great. Darryl helped me as well who was also wonderful. I’m very happy with the experience!
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September 2023 by Maya C.
This is by far the best auto buying experience that I've had. TJ went above and beyond to help me secure a Honda CR-V Hybrid Sport Touring before it got delivered to the lot. He's the only salesperson who kept in constant contact with me and did what he could to find one locally and in other cities at a Honda dealership. When that didn't pan out, he let me know that the vehicle in my color was being built next week and that hopefully they'll have it by the end of the month. They could reserve it if I put a deposit down and to say myself a whole lot of stress, I went ahead and did it. We test drove a EX-L which was like the Sport Touring just not a hybrid and it was fantastic. He went over the EX-L and the Sport Hybrid, super knowledgeable about both vehicles. He also let me know that the Hybrids didn't have a spare tire due to battery space but it did have a tire repair kit. I didn't know that. He also walked us up to the employee breakroom so we could get something to eat since never one of us had eaten yet and we were hangry. TJ was very professional, very relatable and made me happy. I can't wait for my vehicle to arrive.
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August 2023 by jennifer fuller
I always love working with Carl. He does an amazing job, because he is an amazing person. He works hard and he cares about the people that he serves. He is always polite, always kind, and always professional. Juli, the service manager, is just as wonderful. Over the last year, I have gotten to know her as well. During this last service visit, she came out of her office to talk with me for a bit. That means something. Any dealership can service cars. But the dealerships that stand out, are those that value the relationships with the people that they serve as much as the quality of the work that is done under the hood. That's how you build customer loyalty. Because it's about more than just a car... it's about the people. That said, Carl and Juli wouldn't be able do their jobs without the technicians that back them up--those who literally do the heavy lifting. I bring my car to Coggin because I know that whatever work needs to be done, will be done right the first time. That's peace of mind. Thank you to Carl, Juli, and the technicians(s)--for all of your hard work.
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August 2023 by Law Enforcement Life Coach John Kelly
I absolutely hate the process of going to car dealerships, and to that point I have used a car broker for all of my transactions for the greater part of my adult life. With that being said my daughter and I were looking to purchase a new car for her, and started the process of researching to narrow down the make and model. We decide to look at the new Honda Accord Hybrid as she travels quite a bit and could benefit from the 44 MPG that vehicle offers. We arrived and were greeted by the receptionist who promptly introduced us to James Paul a sales consultant. James no pressure approach is what sealed the deal for us. I was operating from the car buys playbook of 10 years ago when you had the upper-hand during the negotiation. Supply and demand played a role back then and plays a role most certainly now. With that being said, we never felt the indifference from this dealership that is quite common these days, with many dealers and manufacturers requiring you to pay above invoice if you want the car. We were shown two models, both an accord and a civic , two really nice vehicles, and given an opportunity to test drive them both. After my daughter drove the accord there was no turning back.Because I make informed decisions we left the dealership to do our research on the information that both James Paul and his manager Augustine DeCruz had given us. Every dealership, website, and broker I spoke with was unable to meet the price given to us by James. In fact vehicles that i had located that matched exactly what we wanted were being sold for significantly more than what the folks at Coggin Honda were asking. After a few days of conducting my due diligence, I reached back out to James, sent him a deposit and within a few hours he had secured the vehicle we wanted. Paperwork and financing were effortless and my daughter is the new owner of a 2023 Honda Accord Sport-L Hybrid. I cant recommend highly enough the folks at Coggin especially James Paul for making this experience not only bearable but enjoyable. John
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August 2023 by Jason Smith
I had an amazing experience at the dealership. James was awesome and did so much to help me. From the first moment I spoke with him on the phone to when I drove off the lot. 100% recommend buying from here. Everyone I dealt with was great. James went above and beyond to make sure I got the car I wanted. Thank you for a great experience Coggin Honda of St. Augustine.
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August 2023 by Roger C.
Customer loyalty at this dealership isn't worth anything. I'm now stuck in a vehicle (non-Honda) due to the fact that they don't care. They did care before the chip shortage and the economy caused a supply and demand shortage of vehicles, but now that they have the upper hand...the customer doesn't matter or I wouldn't be in the situation I am currently in.Do yourself a favor and shop elsewhere. Coggin is a fairly good family of dealerships, but not this one.
