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February 2024 by Jayln H.
Horrible! They're intentionally nice when you walk in and once they have you they treat you badly and do a poor job. Outdated work and very sloppy and the owner and owners wife is extremely rude. Wouldn't spend money here highly recommend Blue Water Jewelers over them any day. So sad they're a local business but screw over locals
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January 2024 by J S
My wife and I have used Cater’s exclusively for jewelry and watch repairs, as well as jewelry purchases. Danny and George are extremely personable and absolute professionals. You owe it to yourself to make Carter’s your Jewelry Store.
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November 2023 by Matt Hathaway
Great Company!! Trust is a big issue in the Jewelry business and it is great to have a company like Carter's that you can trust completely. I highly recommend Danny and his team for your jewelry needs. Thanks again!
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October 2023 by Jodi Mathein
You never know what to expect when you drag a small pile of old gold, along with a couple of nice family stones, and a few ideas to a jewelry store and request something custom made.Well, Carter’s Jewelry come through with a stunning ring that is just perfect.They’ve also kept my dive watch in perfect working condition over the years as well.I highly recommend Carter’s Jewelry.
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May 2023 by Ken M.
These guys are nice on the surface but are crooks after the fact. We had a Rolex watch serviced and agreed to pay over one thousand for the repair. It quit working after 2 months and they would not stand behind their work. They wanted another $1,100 to repair and furthermore blamed the need for a second repair on us. Buyer beware ... do not take anything to them for repair. They are unethical, unscrupulous and undeserving of your business.
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April 2023 by Thomas Tennesson
I visit St Augustine several times each year. This year I needed some watches serviced and decided to do it while I was there on vacation. George the owner and his colleague Aaron treated me like royalty. They fixed my watches while I was there waiting having a nice conversation and I can honestly say being from Atlanta I miss being able to get something handled promptly and efficiently. It was such a great experience to receive a service that was flawless. I'm literally surprised when everything goes right nowadays. But everything went just like clockwork and I will be bringing my jewelry to Carter's from now on and I will just wait until I get in town to get it taken care of it's that good. If you're in the area this is your go-to shop.
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April 2023 by Danuta Kucharczyk
Very friendly and helpful. I had a problem with my ring and it was handled so well.I would highly recommend this store to anybody without hesitation.
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March 2023 by Beth Pelzer
I love Carter's Jewelry. I have bought a couple of smaller items in there but they have some amazing pieces. I have had several pieces repaired there. Recently, I took my rings in for a "tune-up".There were several prongs which were loose and I was so afraid of losing a stone. They sparkle like they did when we first married 41 years ago!! Best of all, they are locals and are very invested in the community. Everyone is so friendly and helpful. I highly recommend Carter's for these service, atmosphere, and quality.
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March 2023 by Nikki Moynihan
Friendly staff, quick service, and great prices for watch battery replacement!
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March 2023 by Beth P.
I love Carter's Jewelry. I have bought a couple of smaller items in there but they have some amazing pieces. I have had several pieces repaired there. Recently, I took my rings in for a "tune-up".There were several prongs which were loose and I was so afraid of losing a stone. They sparkle like they did when we first married 41 years ago!! Best of all, they are locals and are very invested in the community. Everyone is so friendly and helpful. I highly recommend Carter's for these service, atmosphere, and quality.
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February 2023 by Melissa Jenkins
I would like to thank Danny and George for helping me to create a one of a kind beautiful sapphire necklace. I came to Carter’s with a single sapphire stone and uncertain where to begin. They assisted me with the design of the chain, the correct length for me, the setting to surround the sapphire, wowowowow, oh wow! I couldn’t be more pleased with my necklace. Thank you so much for helping me create this beautiful one-of-a-kind necklace!
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January 2023 by Jane Weaver
I had an excellent experience here. I brought in my mother’s diamond ring that I had inherited for resizing, and not only did they resize it, but they rebuilt the setting since it was so worn down, and the workmanship is outstanding. The ring is absolutely gorgeous now, and I’m so happy with everything they did. I also have a ring from Carters that my husband bought for me, and it is lovely. All of which is to say - a store with beautiful jewelry, and great customer service! I recommend them to everyone!
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December 2022 by Mary P.
I recently had a wedding band cleaned when I brought two other rings in to be sized. Danny Carter pointed out to me that my solitary diamond only had 4 prongs and a stone that size would be lost if one prong was loose. I took his advice and had a new 6 prong setting put on the ring. He called me less than a week after I brought it in and he said the diamond actually would be enhanced if he changed the direction of the diamond. I was thrilled when I picked it up as he was right and it looks better than ever.
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December 2022 by Marley Bishop
Carter's is our only "go to" for beautiful jewelry, repairs, and personalized service. It always feels like you are walking in to see a good friend, and walking out with the perfect piece at a reasonable price. They are real helpful and user friendly for husbands too!
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December 2022 by Marley B.
Carter's is our only "go to" for beautiful jewelry, repairs, and personalized service. It always feels like you are walking in to see a good friend, and walking out with the perfect piece at a reasonable price. They are real helpful and user friendly for husbands too!