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March 2023 by Jaiden Coffee
Wish I could give them negative stars. I purchased a vehicle from them back in 2020 and I went to trade it in recently, and get this. The car fax i was shown at the closing of the contract was a fake and the car had been in a pretty serious accident resulting in some catastrophic damage and the deployment of every airbag. At the time of getting my new vehicle from a reputable dealership over 2 years later is when I found this out. It reduced my cars value by over 8000$ plus depreciation. Definitely wouldnt reccomend the place but if you're looking to get screwed over and taken advantage of be my guest.
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October 2022 by Michael Boback
Buddy from BNM sold me a car 6 months ago and the transmission just died yesterday. It was a $7k car and somehow after making a $2k down payment and $2400 in payments I still owe…. $7k! … but the car is dead.I told Buddy about the strange noise a week into owning the car and his answer was “just drive it”.I tried giving BNM the chance to remedy the situation by letting me trade up the car since it was showing signs of the problem the week I got the it, but they decided to ignore me.If you don’t wanna make your credit worse or don’t wanna have to make payments on a car that doesn’t work… don’t take a chance on this place!
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September 2022 by Patrisha Slaton
Buddy was our sales person. He's very thorough when going over the car and all the paperwork making sure you understand everything before going any further. He did an amazing job with not only selling us a car but treating us like we were part of the BNM Family. We brought two kids with us and he was very patient with them as well. We look forward to coming back when we decide to get another vehicle.
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September 2022 by Moniqua Gatewood
I came down to BnM with my father and had an excellent experience! We were able to get the car the same day we went in after mine broke down randomly and everything was squared away very quickly. Buddy is a great, trustworthy salesman that helped us out with everything we asked for. Couldn’t have asked for a better experience!
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September 2022 by Karen Galligan
I bought a great running vehicle, [Hummer H3] in excellent condition after months it still runs great. Financing terms were easy. Professional, personal and respectful. I will buy here again. I highly recommend this auto dealership. Five years later the H3 is still running strong.
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February 2022 by Samad Green
man what an experience very great atmosphere very friendly fast service and upfront about each vehicle definitely a repeat customer
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February 2022 by Shea Taylor
Buddy was amazing! Super friendly without the high pressure sales pitch you get at other places. We had a few hiccups and he was patient and worked thru them with us with no problems. Got me in my new car and I am super happy!! Definitely recommend these guys!!!
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January 2022 by Cherie Peterson
Buddy is great to work with….totally trustworthy! We ended up buying 2 cars from him! Our friend Chris Bravo referred us to BNM Auto. He has bought 5 cars from them over the last few years. That is definitely a good recommendation if someone keeps going back! Any issues, he sent us us to his mechanics and immediately had them checked out. They were very minor but he wanted us to be totally happy. After our horrible experience buying a used car from Ocala Chrysler Jeep Dodge and totally lied to and they promised it was thoroughly checked over and in perfect condition. Only to find out the $100 dollar repair to open the hood was actually a broken/squished front hood. So, they could not even have looked under the hood like they said they did. So it had been in an unreported accident. And Ocala Chrysler Manager lied to us. Allowed us to leave with a broken car driven by my 16 daughter. I will never trust Chrysler again. Nobody should. The Chrysler sales man told us they only check the tires and brakes, that we were misled. NOTHING else. That manager knew he was wrong. So we had a trustworthy company (Gerber)fix the car because we did not trust that Chrysler dealership to do it correctly. Now back to Buddy and BNM Auto. He showed me the work orders on each car of what they fixed and why. He gave my 1000 mile 30 day any issues, to bring it back for any reason to be fixed. The Ocala Chrysler dealership just denied any responsibility because we allowed Gerber to evaluate the car first. So we will NEVER trust Chrysler used cars again. Now it’s time to look at a new Jeep. Not sure who to trust.
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January 2022 by sarah hall
Very friendly right when I walked into the door! BNM Autos really had my best interest and made everything smooth and very clear cut and upfront 10/10 would recommend!!! Go give them some business!
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November 2021 by Brian Petrowski
Was stranded on the side of a road!! Buddy not only picked us up! But stayed late making sure we had a car while managing phone calls from family asking how much longer ! I’d buy another car here with no hesitation!
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November 2021 by Anthony Paul
Buddy took great care of me! I work for Doordash and MUST have a reliable vehicle. I came in with a clunker and came out in a clean Toyota Camry! Thank you for making it possible!
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October 2021 by jimmy norris
Very nice cars and trucks at a good price and they can finance almost everyone. BNM helped me get a truck for my business and they got it done fast. Highly recommend!
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October 2021 by Wayne Coleman
Excellent customer service. Buddy stayed two hours late to help me get in a vehicle. I would recommend BNM Autos to anyone.
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October 2021 by Courtney Tuttle
Awesome experience, Buddy gave me a fair price for my trade in and got me in a more reliable car!
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July 2021 by Franz Then
Car was exactly as expected, the dealership was up front and honest about everything that was done, love that it comes with a warranty, was in and out quickly and efficiently, will definitely come back here again