“Within the past week, I had two highly positive experiences at BatteriesPlus in St. Augustine. The store manager, Jakob, replaced a battery in my daughter's car. There was corrosion on one of the cable connectors and Jakob thoroughly cleaned the connector before installing battery. Today I had a Lexus key fob programmed in 15 minutes for substantially less than the dealer would have charged.”
“I just received excellent above the call of duty service from William at this location. I had a very difficult situation with a front head light change and William discovered that my headlight assembly had been damaged by a loose headlight (that I had installed) having melted the assembly. He worked with it and made it somehow work so I would have time to get the bigger repair taken care of. He was cheerful and determined and we had a good time working it all out. I have always had good experiences at this store.”
“I went in today July 4th to get a battery for my 2013 Camaro. I thought the battery I had purchased at O'Reilly some years ago for the vehicle was probably out of warranty, and expected to have to purchase a new one. The store manager Michael Schultz greeted me as I walked in the store, looked up my purchase of he battery years ago, and said 'no problem we will replace it for free'. FREE. They did not charge me a dime and I walked out with a brand new replacement. What a super pleasant surprise - first they were open on a holiday, then I was attended to by the Store Manger who was very pleasant, and then I was given a replacement at no charge! Highly recommend this store.”