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November 2024 by Matt Angelo
I am usually very pleased with the service at this AutoZone. They do a tremendous job. On this particular visit unfortunately I had to go back three times till I got the right part. This was extremely extraordinary and not at all typical. In the end the car's fixed
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October 2024 by Dallas Shumaker
Parts Galore
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September 2024 by Ciaran Boyle
My Battery died last night, and after getting a jump I was able to make it to the AutoZone on US1 at 830pm. Even though it was almost closing time, Trevor helped me get everything taken care of and his speed and diligence meant I was all done in 15 minutes. Thank you Trevor, Big help!!
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August 2024 by Greg Hajduk
Last week I went to autozone, on rt 1 in st augustine, with concerns my battery was not holding a charge in my 2017 chevy silverado. I was greeted by David. I explained my concern, and instantly, he said, "Let's first check your battery." Yes, I needed a new one. David showed me my purchase options. I chose the one I wanted. It was in stock. I asked if he could install it. He laughed and said as long as the rain holds up. We'll despite being in the middle of Hurricane Debbie and drizzling David, grabbed the battery and tools, and we went outside. Not sure if anyone is familiar with exchanging a battery in a silverado, but multiple frame brackets have to be removed to get to battery. David told me it usually took him 45 minutes to do but has done several and now has it down to a science. He was rt. 25 minutes he was done. He was friendly knowledgeable and knew what he was doing. I was extremely pleased and would not hesitate to recommend autozone for all your auto needs. Ask for David. You will not be disappointed.
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June 2024 by Shannon King
Thank you Steve for superior service!
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May 2024 by Kelso Bockhorn
I had an absolutely amazing experience. David, Michelle, and Trevor assisted me and were beyond helpful. I’m grateful to have a store like this, with employees like that in my hometown.
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April 2024 by Scott Myers
Zero stars. I went to autozone today (21st around 1055am) due to being sold the wrong headlight on the first visit. The employee was extremely arrogant and then rude talking to me like I was stupid, not listening to me. Told him to knock it off with his attitude and he got worse with it. Definitely no customer service, no satisfaction. I have a commercial account with autozone as well, looks like oriellys is getting my businessWill.be contacting the regional and district manager. As I just moved here a d have never been treated like this before ANYWHERE.Do not go to autozone on US1
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April 2024 by Patricia Grace
Really good service, from testing, installing batteries and blades, and giving advice. So thankful to have this place nearby. Update: just visited again and received very helpful service. Very good folks here.
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April 2024 by Ed Manfredi
went in yesterday. I needed some polish to get water spots off of our sedan. I studied the available products on the shelf and made my choice. Brought it to the counter. After an abnormal amount of the clerks trying to unsuccessfully get the product to ring up, I was told that they didn't carry that product (?) I asked the clerk, do you think I brought that in myself and put it on the shelf ? She ( he) just looked at me like deer in the headlights. I left with no product. I won't go back there again.
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April 2024 by Parks Parks
I love this place because of their knowledgeable staff. They are customer service oriented. You can always depend on their advice, service, and courtesy.
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April 2024 by El Senor Nacho
Sometimes, there’s just not enough help. Or, the help just ignores the customers or isn’t interested.
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March 2024 by noelle endriss
Extremely helpful crewWent out of there way with an exchange.Bravo autozone
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March 2024 by Max Young
I was in to store 6525 in St Augustine. I received exceptionally excellent customer service from Devenear Scott. He was polite and very efficient. He went out of his way to find a part I needed at another AutoZone. I’m not use to such service these days.
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March 2024 by TAE Crew
I was broke down at this store and i got great help from both people there and especially Gabby. She made that the best experience at an autozone ive had. She helped with everything as far as getting the right part needed and went far and beyond to another store to help me, tools for the job , and was so nice. I absolutely recommend this place and getting service from Gabby.
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March 2024 by Mike Bush
Sometimes, there’s just not enough help. Or, the help just ignores the customers or isn’t interested.
