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February 2024 by Heather Mann
Everyone was wonderful! We had an urgent need for our girl, and though we are only in town for a short time, the staff did an amazing job working us in. The techs were all fantastic, and Dr. Jones took time and was concerned for our girl. If we lived in the area (we travel full-time) we would absolutely bring all of our animals here!
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October 2023 by Cathy Davis
Having a cat in a waiting room full of dogs.... yeah that's not stress on the cats(that saying "it's a dog eat dog world and we're all wearing Milkbone underwear" kept running through my head ?). 5 stars on EVERYTHING else. Everyone was so smiling and talkative. The follow up phone call and emails are and were appreciated. Everything is pricey these days so taking care of your pets is going to be as well. I've found my pets doctor. ?⬛️ ❤️
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October 2023 by Michelle Malsbury
These people are so empathetic and caring. They are head and shoulder above anyone I’ve been to in this area previously.
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September 2023 by Amanda Bleak
All the staff are kind, welcoming, patient, and thorough. We are so grateful to have a place where our dogs can receive the best care!
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August 2023 by Louis Astuto
Dr Norma is wonderful with my babies Charlie and Roxy. She knows her stuff. She's very kind and gentle with my puppies. Which means the world to me. Because my puppies are my kids and my family of course. Highly recommend Dr Norma.
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August 2023 by Patty O'Connor
Dr. Norma is amazing. She is highly knowledgeable, listens and answers questions, and incorporates holistic and Eastern medicine into her practice. I felt extremely comfortable with her care for my precious boy.
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June 2023 by Joanne Zunino
We love Dr. Norma . She has been caring for our pets for over 30 years . She is very kind and caring . Robert and Holly are also very kind and caring to our pet . I would highly recommend Animal Wellness Center .
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June 2023 by John C
I wanted to say thank you again to Dr. Norma and her team. Dr. Norma has taken care of two pets of mine over the last 12 years, one very recently. She and her staff have always been top notch and kind. Besides being a highly skilled vet with a wealth of experience, Dr. Norma has a heart of gold. In addition to Dr. Norma, I would also like to thank Dr. Jones, Robert and the rest of the staff for their help, it is greatly appreciated. Thank you again.
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June 2023 by Janeane Casali
Front desk staff excellent.Zack, vet tech, excellent. Such a caring, compassionate and competent tech.Dr. Jones, experienced, communicative, focused obviously excellent at her job.Thrilled to have Animal Wellness Center as my pets caregivers
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June 2023 by Kyle Brown
We are incredibly impressed with Dr. Norma and her team ….not just for her expertise and knowledge but also for the kindness. We are very grateful to have such outstanding care for our furbaby!
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June 2023 by Travis Chidester
Extremely happy with the care given to my pet. Top notch from vet tech to the veterinarian! Grateful to have this practice here for my furry kids.
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May 2023 by Grace Guest
We came to St. Augustine for vacation and I brought my two dogs with me. Within 30 minutes, my older, visually impaired dog walked right into the pool. After that he was having trouble going to the bathroom and had me very concerned. He’s normally a happy-go-lucky fluff ball, but he was keeping his tail down, which equals a sad boy. I debated on whether it was worth it or not to take him to the vet, but I knew I’d have a hard time enjoying the trip if I was worried about him. I made an appointment at AWC, show up, and turns out I made the appointment for the wrong day. The staff was SO kind and took a look at my pup anyway. They treated him gently and took great care of him. Turns out the stress of traveling and taking an unexpected dip in the pool all in one day traumatized him a little more than I thought. They gave me some food and meds to help ease his tummy and now we can both enjoy the rest of our vacation. Thank you guys so much!!
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May 2023 by Wendy Johnson
I needed a vet fast in st Augustine and animal wellness stood out to me in my search… when I called the receptionist who answered was just so kind and understanding of my situation and showed empathy for my fur baby Lily! Just really quickly what brought us to the office in the first place was that Lily was acting very lethargic. A little bit of labored breathing, but not her normal self which is typically high energy all the time. She’s a lab staff mix if that gives you an idea but she’s just the sweetest pupp you’d ever meet. So I let them know before I brought her in that she sometimes wasn’t great around other dogs, and they were very accommodating to our needs for Lily. They. Had it set up where we could bring her in and go straight into the room which was awesome and when the vet tech Holly came in Lily perked right up and wanted to say hello and immediately just showed love and affection towards Holly she was awesome at getting our information and answering any questions we had concerning Lily And told us she would return soon with the vet Dr. Jones when Dr. Jones entered the room Lily had literally ❤️ floating all around her head. I think it was love at first sight not only for a lily, but for Dr. Jones as well and , so they examine the Lily, and again answered , any questions and concerns that we had? She was diagnosed with a UTI which I would’ve never ever guessed. She has overgrown skin where it gets. The urine caught in there sometimes and Lily went to the vet and has been to the vet very many times for a routine care since I’ve gotten her at six weeks old and no one has ever told us this before so we were able to get a prescription of antibiotics. We ran some tests and got her on some preventative, and we found our new furever vet! ❤️❤️
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March 2023 by Heidi Anderson
I was visiting St. Augustine and my cat needed some urgent care. Ethan was very friendly and told me he could see me immediately. I was thrilled with his demeanor and promptness in attending to her needs. i would highly recommend Ethan and this clinic!
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February 2023 by Michael Bates
Great team here. This was my first visit since moving here and they took their time with me and never made me feel rushed. My older dog has skin and ear issues because of allergies in the south. Plus there's a killer Asian market next door.
