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November 2023 by Stephanie Norman
Terribly run business with extremely rude staff. I made an appointment online for a wedding dress alteration and for a confirmation text. Showed up on time ready for the appointment only to be told they canceled it and rescheduled without notifying me. And said i should have called.. I took off work early for the appt and they could care less. Please save yourself the trouble and disrespect and do not go
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October 2023 by judy bongard
She’s opened a shop on the main land, 2792 US 1 South St.Augustine, FL 32086. I went to a place in Daytona and the did not measure me correctly. Two weeks before my daughter’s wedding and the dress was too small, I couldn’t even zip it. The found a dress on the floor I could zip, but was way too tight and long. Carmela, the owner, saved me! I went by her shop with the dress Friday. She called me today and said to come in, she had it done. Today is Monday and at first it was going to be done Friday. She worked all weekend to give me two more inches and a perfect hem. I’m bringing my clothes in for alterations as I’ve lost 40lbs. She’s a life saver. You want true customer service, no lies, or exaggerations; come see Carmela at Cleaners & Alterations or TrueMe next door for your next formal wear or wedding She knows what she’s doing!Services: Formal wear tailoring
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September 2023 by Kelly Gates
Highly recommend them. Very professional and friendly, lucky there are here!Services: General embroidery
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August 2023 by Nina Leonard
I have used the alteration service several times for clothing as well a couple of home item projects that required figuring out how to accomplish what was wanted. On both counts it was all so well done in a timely, intelligent, friendly manner. I recommend. The pricing is what I would consider to be industry standard for this type of service.
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June 2023 by Niel Loeb
Nice people. Did alterations well. Cleaning was fine. I like how they text updates.
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June 2023 by Ron
Dropped off 2 tailored suits on 12 days ago on 4/26/23. They said I should expect a slight delay due to the holidays...so fine. I'll give them one extra day. But it's freaken 12 days later and I've received no text from them to let me know its ready and they do not answer the phones. Goes right to voicemail.No ETA from them...just radio silence. Not happy with them and will 100% not use their services again unless they can make this right somehow.Service: Dry cleaning
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April 2023 by mary kirkpatrick
Professional, kind & priced reasonably - my go to for any & all of my alterations- love these wonderful women. Going back tomorrow w a dress to be redesigned & I already know I will love their beautiful work.Services: Custom made clothing
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April 2023 by Sheila Robinson
Great selection of prom dresses. Unique, affordable and conveniently located. Highly recommend!!!
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April 2023 by Marcus Jones
The ladies on short notice delivered for my big day! I can't say enough good things about them and how they run their business.
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March 2023 by Hannah Hampton
Carmella did an AMAZING job fixing my bridal gown. She was extremely professional and got my gown back to me just in time for the wedding. This place is great and customer service is phenomenal! ❤️
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January 2023 by Robert F.
I bought a new pair of pajamas identical to my old ones and brought both pairs in so they could match sleeve and bottom lengths. New new pair's sleeves were over shortened. At first the seamstress denied the sleeves were shorter despite that obviously being the case. Instead of offering to refund my charges or replace the garment (it cost the same as the alteration did), they insisted they could correct the problem. They created a "micro-hem" that has curled up ever since. So every night I put on my PJs and think of them. Perhaps some of the seamstresses there are skilled but mine was not, and the customer service has me getting my alterations elsewhere.
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December 2022 by rob mariano
Carmela, thank you so much for not only helping us in a pinch but making it easy on us during a stressful time! We owe you big time. Thank you
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April 2022 by Brandon Leonard
Had my son’s and my Easter outfits dry cleaned pressed and starched and forgot they closed early on Saturday. Fortunately they were understanding and opened up do I could pick up the outfit’s. Thanks again for understanding and going the extra mile.
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April 2022 by Katie Taylor
Five stars - great prices, great work. Recently had six skirts tailored - all done within four days of dropping them off and each skirt was tailored to perfection. Highly recommend.Service: Alterations
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March 2022 by Bridget S.
Can't brag on Carmela enough, she has been amazing! We are wedding ready for this weekend and I'm so happy with my dress and the alterations she made on the bridesmaids and the brides dress.
