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March 2024 by Jorge Rivera
I had a few bad experiences but todays takes the cake. This Walgreens is the closest one to my home and is very convenient. The pharmacy seems understaffed and wait times are long. Today I had some confusion with a medication of a family member and I called at 1pm knowing that they go on break at 1:30. The employees in the pharmacy just kept me on hold from 1:00pm to 1:28 and then went on break 2 min early. It seems like the phone was bothering them because they would occasionally pick up the phone and put me on hold with out talking to me. Very often they have one employee attending to drive thru and walkins In comparison to other pharmacies in the area that have multiple employees (4+). This is very odd to me because im always getting marketing calls from Walgreens but they can seem to handle the customers they have. I have go to the trouble of contacting my family's physicians offices and changing the pharmacy preference.
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December 2023 by Red Krab
Horrid location. I’ve had so many problems with this location it would be hard to list. Cancelled prescriptions, lost prescriptions, totally incompetent pharmacists, but the worst was sitting in the drive through for over 30 min then several employees physically come outside to tell everyone in line to leave, they are closing. I had surgery and didn’t feel well enough to come in. I even had a pharmacist lie to me and give me a false name to report to management. She had a very unique accent and very identifiable. I have taken my meds elsewhere.
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November 2023 by Joel Frost
Great staff for a very busy store. The store needs a person that they can use when the pharmacy gets backed up. I have seen where one person is handling drive through, phone calls and the pharmacy windows for in store pick-up and drop offs. At times I have called and got put on hold. Drove to the store while on hold and stood at the windows and saw the workers trying to get to everyone in the order they came. It puts stress on them and they are handling medications that they need to be able to take the time to make sure that they are giving medications correctly. Give them some help!
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October 2023 by Latanville
Speaking as someone who gets anxiety over injections, Go here if you need vaccines!!I've had to get a few vaccinations for immigration and regret not using this location before using the CVS down the street; whose staff seem untrained in how to painlessly administer shots, right down to botching one of my prior injections by fumbling the needle mid shot (extra ouch). They also had issues inputting my insurance information... not fun.By comparison the staff at this Walgreens location are well trained, there were zero issues with my insurance card, and there is a room dedicated to vaccinations!! (rather than being administered in an aisle) which was nice and made the whole experience much more relaxing.And I couldn't feel a thing! The pharmacist who administered my shots was a pro and very understanding when I admitted I get anxiety and dizziness/nausea from injections.
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August 2023 by Cheryl Allen
Took him 10 minutes to answer the drive-thru then tell me that my prescriptions are not ready which they received at 9:00 in the morning
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June 2023 by Rizo
Best pharmacy!There pharmacy team is just amazing, they filled my prescription with no issues and the same Day ! while every other walgreens/pharmacy where not willing to take my script not to mention they were very rude, with no compassion or understanding of my situation. I wish all walgreens pharmacy's operated at this level of service! big Thanks to Pharmacy manager Jonatas Chaves, Jordan and Jonathan! Truly the best in class! 5/5 Stars A++Mr.Rizo
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June 2023 by Rizo R.
Best pharmacy!Walgreens store #12391 there pharmacy team is just amazing, they filled my prescription with no issues and the same Day ! while every other walgreens/pharmacy where not willing to take my script not to mention they were very rude, with no compassion or understanding of my situation. i wish all walgreens pharmacy's operated at this level of service! big Thanks to Pharmacy manager Jonatas Chaves, Jordan and Jonathan! Truly the best in class and service! 5/5 Stars A++Mr.Rizo
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June 2023 by Vanessa A.
Store is in a intersection making it convenient to get in and out fast. The selections are fine and wait for medication was quick but they didn't have the script- it took three days for it to come in and it's just blood thinners../ Are these special hard to find pills?? Prices are bit high, but it seemed high for a lot of local chains in this area (cheaper up north). Two 2 liter bottles of coke $5! Wow- you pay for convenience..
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June 2023 by john w
This store needs to get there act together. They seem to never have something in stock or it's delayed for one reason or another. Walgreens need to start hiring competent people, maybe they should start with corporate and work there way down.
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May 2023 by Maria P.
Pharmacy that doesn't fulfill doctors prescriptions is not a pharmacy at all. People need prescriptions for a reason, usually a health problem right? What's the point on getting a prescription if the pharmacists won't provide the medication? I was forgetting the robot impersonating a person that took my call. No emphatic what so ever, rude, unprofessional. I don't understand what's happening with this people lately, but depriving a sick person from a medication extremely wrong! Liars also on top of everything, from tech's to Managment as well. Watch out for the tech miss Hang, she's a liar, big one!!
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March 2023 by Honest Reviews
This pharmacy has mixed reviews, but our experiences have been great overall, nice and friendly staff and great service.
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March 2023 by The Inshore Dangle (TheInshoreDangle)
Worst pharmacy ever. Almost always out of stock, take forever to fill, multiple screw ups regularly. Just transferred family over to another Walgreens. Steer clear of this joke of an operation.
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February 2023 by Laurelei Morissette
Pharmacist completely unprofessional. Refused to fill a legitimate prescription for reasons still unclear but seem to be due to his beliefs? Had to take it to Publix who filled with no problem. I was so shocked. Combative attitude and miserable experience.
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January 2023 by Robin Boccia
Great prices, good coupons & rewards. Good app, on-line shopping and fast in-store and curb-side pickup.
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December 2022 by Amanda Gonzalez
Phenomenal! They always followup to see how I am doing on new medications and they even request presciption refills for me ahead of time - you guys rock!