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August 2023 by Gerardo Boudet
After more than 10 years as clients. You have a treatment more than 2 years. Today they denied me. Medicine. No explanation. We will see. how does this end
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August 2023 by Genevieve K.
The old hag that is working register is so rude. Saw me walk up to my husband and place stuff on counter since you would think most couples make purchases together. She gave the total to my husband without ringing up my stuff and completely ignored me. I get I'm 18 years younger than my husband but there is no way to mistake we are a couple. And when I told her that our stuff was together she ignored me and rang up separate transactions.She is not friendly, she is not a good representative for Walgreens and she is going to have y'all lose customers. If you are that old and grumpy and rude, don't work or go find a job that you aren't in customer service. Period.
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June 2023 by Rizo R.
Terrible Pharmacy!The Pharmacy manager Ms. Wini /Trinh-Nguyen H. was So Rude, she came to the drive-thru window asking why I was taking certain medications as if she was my dr and then told me that I belong to WinDixie Pharmacy to go over there. I told her I don't belong to any pharmacy and that i can fill my prescriptions at any pharmacy i desire, she then smiled/smirked and said she would not fill my prescription! with many more remarks all with a big smirk/smile on her face. I can't tell you how terrible I felt with the way she treated me, and spoke to me. She even said I deal with people like you all the time as if I was nothing and this was a regular ongoing thing with customers! This is Terrible Customer service for a Pharmacy manager/ Techs!Ps: i got my prescription filled at a different Walgreens pharmacy with no issues that same day this goes to tell you something! Please remove Ms. Wini / Trinh-Nguyen H. from her role. There is no Compassion, Respect OR UNDERSTANDING with that woman including her staff. They all smiled and smirked as they told me to go figure it out somewhere else. 0/0 stars if I could Very disappointed with the Service/Care at this pharmacy!I almost forgot to say i had to do some research on her because she didn't give me her real name she gives out the name Wini Win instead of her actual name ( Trinh-Nguyen H ) in order to cover herself incase of any reports/Reviews this couldn't get any worse i thought but turns out she is very very Unprofessional who knows how many other people she has treated this way with the name Wini Win.
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June 2023 by Kim
Average visit.. prices are getting steep
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June 2023 by Tiny Kim
Average visit.. prices are getting steep
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June 2023 by Kimberly McCracken (Tiny)
Average visit.. prices are getting steep
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March 2023 by Jeanine R.
The most hardworking and helpful group of professionals I've had the privilege of interacting with management needs pay attention to those who improve the experience of the everyday customers. Walgreens needs to do better as a company to support the employees as a whole and make it a desirable work environment those that you continue to over look are your best assets to your company & customers. Pay attention management when you loose good employees who make you feel acknowledge as a person with concerns and questions you in turn loose those customers who enjoy the feel of all of those comforts of your local business
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January 2023 by Paul Majewski
Be careful purchased wine on clearance from Walgreens on Mariner in Spring Hill to try. This product was probably given credit by the distributor in 2015/2016 in and put in the dumpster! They dug it back out and put on shelf again! Box wine has a shelf life of 6-9 months. It been sitting on the shelf there for over 7 years. Walgreens manager said they make it right. Took it back then the liquor Manager, Ric, got nasty and refused to make it right even though we spent around a $170 and we're talking a $5 item. WOW they hand out coupons for $5 off $20 in-store for non-alcoholic, tobacco, purchases all the we time. When reported to manager Mario, he was worthless, rude, as poorly trained as Ric. A definite total management change needed here! Failure to make it right on a customer that spent thousands of dollars in their store, not smart on there part. In the words of Julia Roberts in Pretty Woman " Big mistake, big, hugh !!! I have to go shopping now !!! But it'll never be inside of Walgreens again!
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October 2022 by jacob ready
Management needs to train the techs on customer service. Absolutely horrible pharmacy
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September 2022 by S. Perry T.
Pharmacists seem unwilling to provide proper customer service. I will avoid this location just because of the people that work in pharmacy.The majority of the workers in pharmacy are rude or passive aggressive - no matter how professional the customer is. They should be lucky to have a job instead of feeling jilted over having to work in the first place. Since they dislike working in customer service so much maybe they should think about changing jobs? I hope the Walgreens manager at this location (or whomever else is qualified) will retrain them on how to better speak to customers.
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January 2022 by Google user
Rude service from Maria taking my passport pictures. Spent $32 and received attitude. Stood there not be acknowledged by anyone. When I asked questions I was evidently bothering her.
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August 2021 by Sam Beans
Called in for a refill, was sent to hold after asking if wanted to hold but never had the chance to say yes or no. The call came back over 10 times and kept being put on hold for a long time. Almost gave up but finally answered.
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May 2021 by Jehanne Albanil Jackson
Rude service from Maria taking my passport pictures. Spent $32 and received attitude. Stood there not be acknowledged by anyone. When I asked questions I was evidently bothering her.
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March 2021 by Ruth Jeffery
Staff at the pharmacy are awesome
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February 2021 by Kari Mar
Mario’s service was outstanding. He is an excellent assistant manager and walked the extra mile helping me to drop off a FedEx package with the QR code. A new process for them. He went to the office and came back with instructions on how to do it. Thanks for your help.
