Ross Dress for Less offers a wide range of brand-name products for the family and home at discounted prices, typically 20% to 60% off department store prices. The store is a popular destination for customers seeking great deals, with one reviewer describing it as their "kind of store" and a frequent customer. However, some reviews suggest room for improvement in terms of cleanliness, organization, and customer service. While the selection of women's clothing is generally decent, the men's section could use more attention. Additionally, a specific cashier was noted for having poor customer service skills. Overall, Ross Dress for Less provides a diverse shopping experience with a focus on value, though some aspects of the store's operations could be enhanced.