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December 2023 by Michelle Coelho
First time with this Dr and I was very happy with the service I received. Doc Stamp was good and informative. There were plenty of nice glasses to choose from. Maria was amazing. She went above and beyond to help me pick out the best glasses for me. She is a huge asset to your company.
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November 2023 by Delphia Olson
They were amazing I would of left the review sooner but I couldn’t see after being dilated lol the doctor was so good I can’t remember his name but he was great and the customer service was amazing they helped me find the best deal and were so nice to my daughter they listened to the problem I had yesterday at Americas best look for the bad review there if you lol I do not recommend Americas best I do recommend optical outlets they got me in to be seen in less then 24 hrs gave me great quality service and got me a deal I could afford and my glasses should be in, in about a week I definitely will be going back in the future
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November 2023 by John Marlow
Was informed that my two daughters glasses were ready I got there just before closing time and was told I would have to wait another 30 minutes to pick up glasses that have been ready. The woman was very rude. Not the first bad experience I've had with this place
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November 2023 by Jay Mel
Sherry was great ! But I don’t like how other colleagues of her treated her talk to her, talked in my presence to her. It was not respectful it was not nice. They do not treat her with respect and she’s been there for a long time for nine years. I believe is what she said and the way she’s treated is unacceptable.
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November 2023 by Warren Wilson
For the last few years I've lived in Pasco so I went to the optical outlets down there and I was fairly satisfied with them but a year-and-a-half ago they told me they couldn't make me any better classes and then I'd have to wait five years before I could have cataract surgeryI moved up here to spring Hill and I went to the optical outlets up here and not only did they make me a pair of glasses it brought me right back to 2020 everything is clear as a bell but they also said that if I needed to cataract surgery I was eligible for it. I would say that this optical outlets is number one furthermore I was in and out in no time and it didn't take but about a week to make them
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September 2023 by Michael Thompson
Staff was on point especially Kelly and Aaliyah. Would highly recommend going there to get eyeware! You won't be disappointed ?
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August 2023 by ciara ramos
Today I get there and was 5: 35pm because I get off from work at 5pm and this place close at 6 pm. I am really old customer from there and usually I like to be fast buying my daughter glasses . I have the prescription on hand and I ask the lady to get attend , and very rude she told me that I have to be before 5 pm because the window of the insurance in the system close at 5pm .Now, if you close at 6pm why have until Monday when you open on Sat ? Usually all this places take the info , they call you and if you need to pay they process over the phone .!!! For me it was really clear the racism of the lady tours me . Inaceptable !! Not willing to help , cooperate and the worse actitudes !I am mother with 2 special needs kids and top of that I work for provide my family and unfortunately I not taking a day off of my work because someone want to things in her convince…..next time I will record the actitud , posted on social media and give a good boost !Don’t come to this place , is horrible !!
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July 2023 by Charlene St. Amand
I was very happy with the service, especially with the doctor & Sherri who was the best ever. She displayed professionalism, informative, knowledgeable & very pleasant 2 deal with. I feel a person like that needs to be acknowledged & compensated for going above & beyond the call of duty. Employees like that are hard to find. She’s an asset to your company & represents u well. Definitely a keeper.
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July 2023 by Mare R
I purchased my glasses here. I was having trouble with my prescription by no fault of theirs. I had to wait to have my eyes rechecked due to fluctuating vision from medication. Angela and Amanda patiently worked with me giving me excellent customer service. Angela redid my glasses for me. They went over and above! Thank you so much!
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July 2023 by Mayra Quintanilla
I never imagined that this place would have employees with racist attitudes, it seems unprofessional and inhuman to me that a place like these intended to provide health services employs this type of people. The young lady who served us was very kind, however two other of her colleagues (white race) were observing us from our entrance to the place as if we were unpleasant people, and when they told us that our health insurance (BlueCrossBlueShield) did not appear on their list they began to laugh there in their cubicles as if it caused them great joy. What human poverty they have!! I was able to pay cash for my eye exam without any problem, but seeing these shameful attitudes, I preferred to allocate my money and my visual health in a place that is truly professional and practices medicine ethically and humanity.
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June 2023 by Cathy G.
It took 8 weeks for my 96 year old Mother's glasses to be filled. Our insurance took care of $300, and it cost her an additional $174. Don't go here. They are a ripoff!
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April 2023 by Jeannie Baumes
This place is always packed. Not happy with service. If you plan to go be prepared to wait, wait, and wait. Nothing happens quickly in this place. Very unhappy, we already have and paid for my sons glasses or I would never return.
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April 2023 by Jeannie Marr
This place is always packed. Not happy with service. If you plan to go be prepared to wait, wait, and wait. Nothing happens quickly in this place. Very unhappy, we already have and paid for my sons glasses or I would never return.
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March 2023 by DJ BLVD
They don’t take Aetna insurance unfortunately, even though their website says all insurance accepted, and had Aetna on the drop down menu
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February 2023 by Carmella DeFazio
Wouldn't recommend. Brought my 4yr old for pediatric physician assessment and seen Dr.Thu. She was not friendly with my son and interrupted me when I spoke. Assessment was poor as well as my son was not at the right height for looking in rear view mirror type of assessment.Always listen to what your patient is telling you and remember you are there to serve them.