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November 2023 by Andrew Starr
Enterprise, we’ll pick you up… nope.I’m tired of trusting them to live by their company motto. I switched from the Cortez location due to this same issue. If their solution is Uber, then there is a serious problem here…Employees have stated that they don’t like their jobs and many are just going through the motions. Corporate needs to step in and fix these issues. I should not be hearing the staff’s issues when I’m complaining about staff issues.This makes no sense, just like their motto.
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September 2023 by M
Paul and staff were great. Clean, professional.
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August 2023 by Melissa Arceneaux
Great location for drop off and pick up. Very nice staff and great car to drive!
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July 2023 by Rich R.
Enterprise on county line rd is 5 stars all day long.I have used them more then once and will again use them in the future.The staff and service is fantastic. Always treat me great and get me in and out.Do not let negative reviews of this company run you off. Some people will NEVER be satisfied no matter how hard the staff tries.Go and find out for yourself. You won't be disappointed.The customer is always right is so NOT the case.
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June 2023 by Willy Deisel
Communicated with Paul that I was 9 minutes away which would put me 6 minutes late from closing time due to multiple accidents on tollway and he told me he can't control if the body shop closes at 5:30. I got there at 5:35 doors were open. I was standing there waiting at the counter and a gentlemen from the body shop was looking for Paul but couldnt find him.. Its crazy he couldn't even wait around a little 5mins to take care of me being that i called twice to communicate my ETA... He a straight b**** for that. SMH
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June 2023 by Carl R.
Really nice people working there who'll go out of their way to accommodate your rental needs. They do indeed pick you up and drop you off for free if you need that service. When they didn't have a driver available for me they offered to pay for my Uber home and after a little bureaucratic red tape they credited the car fee to my account. You can use your Emerald Club credits and discounts here no problem.
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April 2023 by elizabeth rios
They gave me great service and they were very polite ?.
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April 2023 by Corey Elbrecht
Jeff, Paul, and Corey were the most valuable part of this team; while working with them to get our rental, they were flexible and full of knowledge. I was not pushed into something I didn't want, and the process was made a breeze. I will definitely return to this location.
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January 2023 by Kim Bingman
I rented a mid size suv upon pick up one wasn’t available so I got a keep wrangler which was tiny ! The Bluetooth didn’t work , it had cigarette residue all over it , the visor randomly fell off when I went over a bump , the passenger seat belt was fully extended and not working . Not what I rented ! Not what I expected but I was in a hurry for an appointment so left no other option ! Beware of what you rent .
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December 2022 by Sheila Ward
I have always been extremely pleased with the Enterprise location at Mike's Auto Body on County Line Rd, in Spring Hill, FL. Their customer service is top notch. The staff are always smiling and friendly, even when it is busy. They go out of their way to ensure the customer has a positive experience and are completely satisfied. I even receive texts or calls to make sure all is going well with my rental. The process of picking up and dropping off my rentals is always fast and effortless. The tablets make things go much quicker and smoother! I also appreciate the selection and condition of the vehicles. I've been renting for a long time due to my job, and this is my FAVORITE location! A+++
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October 2022 by Jessica Stewart
Technically 3 stars is on par and these guys weren't. 3 weeks to paint amd fix a car... 1 of those weeks was to fix orange peel. Glad we got it back finally. The people are very nice tho.
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October 2022 by JoAnne Ware Ziemak
want to tell me why as long as i am picking up and returning to Enterpeise, you have cars, but if i return to someqhere else suddenly. no cars.
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July 2022 by Jessica Perez
I always rent my car here. I don’t have to worry about who’s going to take me to pick up the car rental because they pick me up from my house and when I return the car rental they take me back home. I love how their cars are always clean. Staff are friendly and always making sure your rental experience is going smooth.
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May 2022 by Cynthia Waddy
I want to thank Daniel Bianco the Assistant manager was very professional and gave me fast and efficient service he was very attentive and made me comfortable with the selection of the vehicle he chose for me. I have never had this kind of service and respect ever he was a very very nice manager. Kudos to enterprise you made my Friday the 13th pleasant and tomorrow is my birthday which he gave me well wishes kool???????
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May 2022 by Heather B
Had a great experience here renting a car. The manager, Dan, was very communicative--he assisted in adjusting my pickup and drop off times, and checked in during my rental period. Pick up was extremely easy and the vehicle I received drove really well.
