Aaron's on Commercial Way is a welcoming store with friendly and understanding staff. Customers appreciate the associates' kindness and willingness to help, especially during difficult times. One staff member named Doug has been particularly helpful and supportive, allowing customers to pay what they can on their bills and showing genuine care. Donna is known for being sweet, helpful, and knowledgeable, working hard to meet customer needs at affordable prices. Casey provides excellent service, especially with electronics like sound bars, and is recognized for his expertise. The atmosphere is positive, and many customers feel valued and appreciated. While some mention that the computer and phone systems could be improved, overall, the staff's professionalism and friendliness create a good shopping experience. Customers express loyalty, with some having used Aaron’s for many years and planning to continue doing so in the future.
