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April 2024 by T C.
if i could give this store a 0/0 i would. my mother bought a brand new dryer on a monday and we tried to use it and every 15 minutes it would turn off, so we thought we would just ready the ,manual and see if we can fix it ourselves, mind you, we all work and have jobs we dont just sit at home and do nothing, it is thursday now and my mother called them just to see if they could have someone come out and look at it and they quote on quote said " its past the 48 mark we cant help you" THE CUSTOMER SERVICE IS ABSOLUTELY TERRIBLE AND WE WILL NEVERRRRRRRRRRR SHOP HERE AGAIN. AND "TIFFANY, YOU ARE SO DISRESPECTFUL !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!" YOU GUYS SPOKE TO MY MOTHER, WAIT UNTIL I COME INTO THE STORE BECAUSE IM THE ONE NOBODY CAN CONTROL
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February 2024 by Monica C
Unpleasant experience with sales associates pushing the credit card. We don't want the credit card, stop asking while I shop.
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February 2024 by Casey Dominionaire
I like Lowe's a lot, but after buying my drill on sale from $149 to $99, I got home and realized the battery and charger weren't included. Went on Amazon and found the DeWalt drill that came with 2 batteries and a charger on sale for $99.Everything I went to Lowe's to buy was simply cheaper on Amazon. ??♀️
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February 2024 by susan cohen-lichtenstein
Buyer beware. Purchased outdoor furniture with assembly and delivery. Delivery took 7 days and day before delivery discovered the sales person rang up the wrong order. Went back to store. Waited 40 minutes for a sales person. Repurchased correct chairs. Sales associate made a mistake on the 7 day delivery and was told I could not get a 4-hour delivery window. Instead they gave me a 12 hour window. Delivery process was completely different from what the sales associate explained. My recommendation shop somewhere else. Store associates are poorly trained on product knowledge and delivery operations.
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February 2024 by les aguilera
6 months ago, I went to lowes to get a 16" draw brackets. Went back today again, no bracket. I had a feeling it was going to be a waste of time, and I was correct. Thank God for Home Depot. They ALWAYS HAVE INVRNTORY IN STOCK! Lowe on Sheridan looks like a ghost town trying to find an employee.
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February 2024 by Eduardo Arias
I like this place. Great variety of products but little messy to find something. Good prices
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February 2024 by Maria Fernanda Scarso
Excellent store to buy tools especially Craftsman brand
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February 2024 by Tina Dager
Love their plants, paints & home good.
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February 2024 by mo partovi
Great products and good prices,
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February 2024 by Willy Montiel
Nice staff. Well stocked store. No lines.
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February 2024 by Jason Read REALTOR
My experience at Lowe's in West Pembroke Pines was truly outstanding. The customer service was exceptional, especially when I needed to return a faulty product. They not only processed the refund seamlessly but also encouraged me to explore other options in the store. Grateful for their guidance, I not only received a refund but also ended up making a purchase – albeit a modest one, a protein bar, and a smart drink. Thank you, Lowe's, for your excellent customer service that turned a challenge into a positive shopping experience.
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February 2024 by Juan Daza
I dont know how this store has good reviews… i live 2 blocks away and always have issues, just today came for a 8/2 wire waited 25 mins for someone to just cut it and when he arrives he said he ran out of wire and dont have anymore did not even look for more… hate that have tk drive 3 more miles to the depot but if never had issues there
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February 2024 by Matt Hedlund
Lowes has gone downhill. Once a great store chain now they take their customers for granted. I bought a bunch of supplies for a home project with a gift card. I usually buy more than I need so I'm not running back and forth, at the end of the project I had extras, but had lost the reciept. Old Lowes would have issued a store credit. New Lowes tells you to pound sand. Decades long customer? Sucks to be you.Will be avoiding this place from now on. Long live Amazon...
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February 2024 by Geli Eldemire
Excellent experience with the Paint Technician in Paint Department. He recommended the Trim & cabinet paint I needed for my cabinet project, then took the time to walk me to the paint display to select the paint. I asked about paint brush selection & again, he showed me the best paint brush selection & the wood filler I would need.I thanked him for providing excellent customer service to a 1st time paint project consumer. Kudos to Lowe's!!
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January 2024 by Víctor H. Lopez
quiet place, good service. Quiet place, good service.
