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February 2024 by peter mongaya hogsholm
My girlfriend went to the store on 2/22/24 right before 10am. She went to drop off an Amazon return. There were two men working, one older, one younger. The older one is who took her order.Once it was her turn in line she greeted the man, who didn’t even look at her. He then held out a scanner for the QR code required for Amazon returns. Printed the receipt to her with no further explanation and turned to walk away. I think a little better customer is definitely warranted. Just wanted to let you know, I used to be a business owner myself for many years and customer service is paramount. Have a good day, God bless,Peter
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February 2024 by Mike & Candy Conlan
This is a fantastic place for my mailing needs. The clerks are efficient and lines move quickly. They have the mailing supplies I needed. The store is clean and well-organized.
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February 2024 by Suzy Dietrich
These guys are excellent! They're friendly, knowledgeable & efficient
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February 2024 by Logan Martin
This is the best UPS store ever, The clerks are very nice, I recommend 10 out of 10. Michael is very nice and so is Hunter as well as Logan.
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February 2024 by C R
Fast service in a very courteous and amicable manner.
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February 2024 by Jim Rowan
I dropped off a package here and a gentleman named Hudson was helping me. I asked him for a receipt and he said that they couldn't give me a receipt until UPS picked it up because they were a third party site. I was skeptical needless to say. A couple of days later when UPS picked it up I was notified by an email from Hudson including the tracking number. In today's world I am very impressed that this went so smoothly. Thank you Hudson
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February 2024 by Jess Yardy
This is a long over due review. This is by far the best UPS I have ever been to. All the guys that work here are always so sweet! They truly go out of their way to help customer.
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November 2023 by Jennifer McCleary
Hunter went above and beyond his job to help me in a pickle. It is hard to find people like him nowadays!
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October 2023 by James Harris
Super helpful, professional, and a fun atmosphere. Have had many package experiences, plus mailbox and notary service. I highly recommend!!!
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October 2023 by Tia Agnew
I absolutely love the fellas that run this UPS store! I’ve had my business mailbox with them for several years and they’ve always treated me well. I can rely on them to handle my packages with care, both those I send and the ones that I receive. I travel a lot and they’re great about holding things for me while I’m away. Without them, running my business would be a lot more difficult. Thanks South Pasadena UPS Team! I’m super grateful for all you do!
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October 2023 by Pat MySecret
Good.. Convenient.. for the most part..They don't do Sundays or Fedex.. There's a Fedex Dropbox if you go to the end of the mall near Dollar Tree and cross Pasadena Ave to the Wells Fargo lot.
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October 2023 by katica sa
Very efficient never a problem with any requests. I only go to this UPS and the service is pretty good ?
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October 2023 by Ann Dow
My favorite essential business in my area! They are always, knowledgeable, efficient, and polite.
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March 2023 by Nyc Guru
Hunter provides incredible customer service! He was so patient with me and trying to figure out shipping labels on my phone and how I should box the return packages. Thank you for your patience. I really appreciate you Hunter!
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March 2023 by Chuck P
Absolutely worthless. I placed an online print order and when I went to pick it up, the useless store clerk told me the service has not been working for over a month. And I could not cancel the order and get my credit card refunded because the order goes "through corporate." What a l***** He should have contacted UPS or his boss to let her/him know the service was nonoperational. A total waste of waiting for 6 hours. UPS Store -- you stink.
