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March 2023 by Matthew Ragsdell
Very Friendly, Helpful and professional. I have enjoyed banking there.
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October 2022 by Amanda Loeffler Notary Services
Love the team at this branch! Great to know that if I have a problem, I have people I can call to solve it instead of relying on an 800 number.
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February 2018 by Michael G. Garlanger
I have been banking here for over 10 years and I have always found the people who work there to be friendly, courteous, and helpful.
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September 2017 by Joe Hurst
Yes, a modest staff but that means personal service and superior response to individual's needs. Just like the doctor you wait for, because you know he/she cares for each person. Becomes like family!!
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July 2017 by Michael S Schnippering
Today, we wanted to open 5 accounts (1 personal account, 4 biz accounts) at the South Pasadena Branch. The staff was highly unqualified, unable to answer simple questions when it came to an objection on our part how to set up the business accounts for tax purposes. I have opened many accounts in various countries - the experience at Bank of the Ozarks in bad customer service can not be topped...
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November 2015 by Thomas McLain
Terrible customer service. Went in at 1:30 in afternoon to open an account. No other customers in lobby. After 23 minutes, I was told it would be a while longer and that they were short-handed because it was lunchtime (at 1:53 p.m.?).
