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March 2024 by LHY
The girls are very kind!!! And fast!
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March 2024 by Noah Cowen
This is a post office in Miami, Florida and you have not just one person working the front desk holding everyone up, but only one passport agent who happens to be sick and now has to halt everyone that made an appointment.
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March 2024 by e e
Everyone here is a mess! They lose everything
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March 2024 by andrea adesso
The workers seem miserable. Terrible attitude and atmosphere the second you walk in. If y'all hate talking to people why get a customer service job ??????
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February 2024 by David Hazday
Pretty awful. I saw that reluctantly because I know they have a high volume of mail and packages to process. I get a notification “expected delivery by 9:00 PM” then at 7:00 I get a new notification “held at post office at customer request.” I never requested such a thing. I then go to the post office with my tracking number. Nobody knows where the package is, don’t know if it’s out for delivery, can’t find it, can’t tell me any info, plus a bad attitude that I’m even there.
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February 2024 by Irma Reyeros
It's not a good experience. One of the clerks seems to hate her job and takes out her frustrations on people. She should not be in the front
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February 2024 by Anakarina Urbano
VERY rude customer service. I got a notification saying that I needed to pick up my package at this location, I showed the message to the lady who was “helping me”, I am not a rude person and I have NEVER had an experience like this... She had a super bad attitude, she didn’t have a uniform or a name tag, so I don’t know her name. This was today 2-9-24. This is ridiculous I don’t know how people like this get hired.
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February 2024 by Habanera Soy
Long line, just one lady working here and the kiosk at the entrance OUT OF SERVICE. Very bad service. It seem like a place in a socialist town.
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February 2024 by Shawn Cain
Horrible customer service, the workers have a bad attitude.
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January 2024 by Amy Maurer
Very rude customer service. I was returning a rather large box (Wednesday Jan 10 around 2:30) and the girl at the counter literally took a deep breath and rolled her eyes at me. It’s not every day that I mail things and I happened to be in the wrong place after dragging a heavy box in the line . She gave me attitude and told me I need to go to UPS . If you don’t like your job you shouldn’t have one that is required to help people with what they need without attitude. No wonder this business only has a 2 star rating.
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January 2024 by Martha Rodríguez Miranda
The service is terrible and very few staffThe service is terrible and there is almost no staff.
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January 2024 by J D
Trash usps office Jasmin the Manger needs to be fired lie to the police
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January 2024 by Meylyn “ANGEL SISTER” Lee Samg
Today girls were very kind and effective. My mis-delivered package was found and left in my mailbox. Thanks a lot to USPS crew.P.S. It wasn't fault of anybody but the system.
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January 2024 by Patrick Bateman
Every single USPS location in South Miami Dade are the most unprofessional, rude employees i have encountered. Useless and not helpful when your mail goes missing. If you hate interacting with the public, why would you get a job where the only task you have is to interact with the public? USPS should audit all their locations and remove about 90% of the employees they hire to manage the checkout counters. I have never heard of anyone having a pleasurable experience at any usps store. And to think these people are in charge of getting medicine and other essential items to those in need but fail time and time again.
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January 2024 by Luciana Barreto
The worst postal service!! There’s always less people to assist than needed for the customers. The 1 or 2 that are there take forever to assist you, go inside a lot for a break, do the explain or careless to tell you what’s happening… Lines are always big!! The ONLY lady serving this afternoon was awful and unpolite!! Government should manage better the staff and do customer service training!!! Not just because it’s a public server they should be bad in customer service!!!
