-
August 2023 by Joshua Rosner
I went here to pick up an item for a customer. The prices are a lot better than main brand store but there wasn’t a lot of inventory here. I guess you have to get lucky with the products. The parking is annoying in the garage and when I went they were doing a lot of construction so you couldn’t enter or exit in the correct spot. Also the construction blocked the pick up site so I could pull up to the area but the guys helped carry the product to my car so all good.
-
June 2023 by MILKOS D. SOSA
I have always been a lover of RH stores and I find what they offer is beautiful and their designs are elegant and durable.Since I found this discount store, I always go because every time I visit it I find wonderful things and at very reasonable prices, considering that this is a fairly expensive brand. Every time I went he staff has been attentive, friendly and willing to help.I recommended if you buy some furniture to pickup, keep in mind that you will need some patience, because sometimes there are several people picking up furniture and the staff they have is quite limited, so sometimes this process takes a while.Otherwise I recommend the store to everyone who likes furniture and interior design.
-
December 2022 by MM MEZZ
The staff needs customer service training.Very confused on there products and pricing.
-
November 2022 by Elizabeth G.
I was looking for several pieces of furniture. Went in and all the staff were having a meeting by the front door. No one acknowledged me or said when they could assist me. Looked around and left after being completely ignored. Very poor customer relations!
-
July 2022 by Tracey G.
Great outlet! I highly recommend you call David Gago to pick up your order and delivery right to your door. White glove service & he and his team are incredible. I bought 6 white chairs and a dining table. He steamed my chairs and they look amazing!!!
-
April 2022 by Emerson dacosta
Great customer service. Staff and manager, Cake, are very attentive and try to help you with any questions you have. Highly recommended for all your furniture needs.
-
March 2022 by Brittany B.
Great furniture, great deals, terrible customer service. I purchased two chairs from this store. They told me they would wrap them up and have them ready for pickup. I grabbed food nearby for 1.5 hours, called to make sure they were ready. The woman on the phone said they were "probably ready" just pull up to the gate and if it's closed call again. We reached the gate. It was closed. They opened the gate, the chairs weren't ready. I had to wait for them to wrap them and load them into the vehicle. Was late to an appointment afterwards when a little clarity and checking on their part would have gone a long way. Definitely not up to RH standards for customers paying thousands of dollars for furniture.
-
February 2022 by Kai Colucci
in general, and not only because of the emptiness of sunset place, it was just pretty sad. inventory in rough shape and quantity.
-
November 2021 by Corinna Lietz
Severely damaged furniture with very excessive prices. It’s not worth the 4 dollars you have to pay to park in the parking garage.
-
October 2021 by Kristen Szolis
This place is fantastic... I treasure trove of my design dreams! Found a peice here I had admired about 9 years ago and had given up all hope of finding. So happy with my purchase! **Tip** They are located in Sunset Place near the LA Fitness (noticed they have taken down all the directories in this mall so you'd end up wondering a while) ?
-
August 2021 by Diane Costulas
The outlet has a great deal of furniture on site. I’ve been to several RH outlets and this is one of the larger ones. Was able to find a deal on a piece of the sectional we are currently waiting for (it’s on backorder until December). Staff was very nice and helpful. They don’t deliver but they offered local companies that would.
-
July 2021 by andrew smith
Customer service was immaculate.
-
June 2021 by Angela H.
Love, love, love this store! Gorgeous furniture & home decor - I bought a number of pieces at closeout pricing (like 90- 95% off!) and always received friendly service. Lots of new inventory all the time. Highly recommend visiting if you need quality, beautiful furniture but also have a budget in mind. So happy with my purchases & the level of customer service I've received- thank you RH Outlet!
-
May 2021 by Debra W
I have been shopping with RH outlets for many years now, but this location is very substandard. I called to see if they have 4 of the item I was looking for and the sales associate Angela put me on hold for 30 mins only to get back and say that they don't have it.I called back and likely another sales associate named Tatiana let me know that in fact they had 10 of them. When I got to the store Angelia would not help us locate the items and very unprofessional and unfriendly. Her bad attitude just make the shopping experience rather unpleasant. You still need good customer service even at an outlet. All of the other RH outlets that I have been in FL have been wonderful just not this one.
-
May 2021 by Alberto Norales
Was nice going there very helpful people who care to serve people
