-
July 2024 by Zac
THEY OVER BOOK!!!!! I would not recommend this place for grooming services. Dogs will be dogs. Some of the younger groomers don’t know how to deal with dogs that get anxiety from the hair cutting machines. The younger groomers don’t have patience. I was booked for an appt to find at 12:30. Mind you I am coming from homestead. This wasn’t a five min drive for me. But For me to show up and then they tell me to come back another day because they’re full and my dog is difficult. The groomers were nasty in their responses when asked if they could fit in my dog. It’s very unprofessional here. The younger groomers have attitude problems.
-
July 2024 by Theresa Morales
The store is always clean and in order. I enjoy coming here more than petsmart, they seem to have better merchandise.
-
July 2024 by A C.
I went in to the wrong Petco for a grooming service, and although noticeably busy, Chabelys and Niurca immediately helped me and were able to squeeze my golden retriever in for a grooming in that location. They made my puppy feel safe, and were genuine in assisting me. I will definitely be returning, and I am so grateful for their amazing personalities, and their kindness. I will definitely be continuing my grooming here at Petco with Chabelys. Thank you!
-
July 2024 by Alina Martinez
Store is clean, organized, and check out was flawless.
-
June 2024 by Susan Marie Clark
I went shopping for a few items that my cats needed and was able to buy them.
-
June 2024 by Kassie Thweatt
I came in with a super hard find that I had very little info on and Brendan greeted with friendly pleasant smile and showed no signs of annoyance and helped me find exactly what I was looking for. Petco you are very lucky to have such a professional , helpful and kind employee ! Thanks Brendan
-
June 2024 by Haley Alonso
HORRIBLE SERVICE & CUTS ALL OVER MY DOG. Huge open wound from this grooming location!!! I discovered this location has been overcharging me for years. They have been charging me for a Medium dog when my dog falls into the Medium weight category as defined by the Petco website. When I calmly called to inquire about why they were charging me for a Large dog, Niurka the Grooming Manager immedietely started yelling at me and told me that she bases pricing on whether or not the dog is taller or shorter than HER knee. She could not provide a height measure. It's just based on her body. She also told me that a 60 lb Pitbull is a Medium dog but any Goldendoodle is a Large dog. (My dog weights 45 lbs.) I let her know that Goldendoodles range from about 20 lbs to 120 lbs. Ridicuous. They also LEFT CUTS and a huge gash on my dog from the grooming, which my dog now can't stop scratching. I am appalled by the customer service. You are losing a 20 year customer. - They paid for a vet bill but I hardly consider that enough compensation.
-
June 2024 by Veronika Lopez
Great place to shop for my dogs needs & wants.. love it!!!
-
June 2024 by Lisa Sochet
This PetCo store was fantastic! Very clean, nice and big with a large assortment of pet items to choose from. I loved the doggy cookie bar located at the front of the store. Such a good idea. I went in to purchase some food for my birds and Olivia (the store employee) was absolutely wonderful in assisting me. She had a very upbeat positive attitude and was very knowledgeable about all of the products within the store (as I was also interested in purchasing some fish for a freshwater tank and did not realize there were kittens available for adoption as well). Olivia pointed out everything for me to easily view and assisted me with making all of my final purchases. I even saw her assisting an elderly woman with a new dog harness she had just purchased adjusting the straps so it fit properly making sure the dog was comfortable while walking. The woman was grateful as she was clearly struggling and the dog was super happy. You can tell Olivia really cares about the animals, customers and takes pride in the store and the work she does. Thank you for making it such a pleasurable experience. I will definitely be back and have told my family and friends to shop here as well.
-
June 2024 by andy lau
The animals look good and the fish tanks are very clean.
-
May 2024 by Crista Carraway
Great place for all your pets needs
-
May 2024 by Julie BOU Nassar
Store was great, the cashier was amazing. Very helpful and professional
-
May 2024 by Peter Bianchi
Had the product I needed (no other local pet store carries it) and had a friendly employee who greeted me and had a smile on his face.
-
May 2024 by Peter Weir
Great staff at this location, they’re very informative and knowledgeable.
-
May 2024 by Vanity Maus
Great staff at this location, they’re very informative and knowledgeable. I love using in-store pick up after my day the most, it’s an easy way to pick up food for my dog when I’m in a hurry.
