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“We’re absolutely great to deal with. Guillermo S was a pleasure to deal with. And guided me through the complex insurance process. Could not imagine dealing with Citizens without their help.”
“State Farm has always treated my family well. I typically don’t posts reviews, but made an exception today because of the outstanding service that was provided to me by Regina. She has always treated me more like family than a customer. Quick story - while processing my title transfer for my car I had completely forgotten my proof of insurance. The tag agent was ready to turn me away which meant that I couldn’t finalize the transfer for another 2 weeks. As a last resort, I called Regina and found out that she was out of the country on vacation. I figured that it wasn’t meant to be, only to be pleasantly surprised with a text and an email a minute later from Regina with the proof of insurance that I needed. Needless to say, she saved the day. That is what I call excellent customer service and the reason why I took the time to leave this shining review of Regina. Thank you!!”
“Ms Carolina handled my new policy today. She was on task, very bright, very knowledgeable and was professional in her demeanor. She was able to help me in a very quick, precise manner. I appreciate her and congratulate her on her expertise. Enjoy your day.”
“Mariana's service and attention were excellent. From the very first contact, she explained everything to me. She was very efficient in handling my request and always answered my questions. Excellent treatment and service. Congratulations!”
“I recently added auto insurance with State Farm, and Claudia helped me through the entire process. Her service was excellent!
She was very professional, patient, and explained every detail clearly. Claudia also recommended the coverage that best fit my needs, and the whole process was fast and smooth.
Since I had just bought a new car and wasn’t very familiar with insurance, Claudia made sure I understood everything and didn’t miss any important options. She was truly helpful and attentive.
Highly recommend Claudia and Ellie Mills State Farm! If you need auto insurance, definitely reach out to her.”
“I have worked with Lorna Escobar for years, providing me with Home Owners Ins. Ms. Escobar kept offering me Vehicle Insurance and I finally agreed. The savings was great. It's such a pleasure to work with her; extremely polite, very informative and always a prompt call back. thanks again for your continued great service.”
“Debora at AIP was wonderful with helping us find a new home insurance. She was very professional, and she always responded to our questions right away! The whole process was very easy and fast! Thank you so much for your help!”
“My wife, and I have been doing our taxes with EFG for over 10 years. Fred, Denise and the entire staff is great! They go above and beyond for their clients, and are a pleasure to deal with. Definitely recommend their business.”
“Ley was amazing to work with! She helped us find and secure homeowners insurance for our first home and made the whole process easy. She was kind, informative, and truly a pleasure to work with. Highly recommend!”
“Luciana is amazing!! This girl has helped me every single time and actually takes the time to follow up. She also goes above and beyond to resolve issues in depth, answers questions right away with a positive attitude.”
“Marlene was the best! She came in with a wonderful number that satisfied me to the point where I’m moving all my vehicles over. No complaints here hands-down the best to work with.”
“I recently got a quote from this office and did a great job obtaining a competitive deal for my vehicle insurance. I highly recommend this place if you want to get good deals and excellent customer service experience. The staff is really nice and professional.”
Open 24 hours
8833 SW 40th St, Miami
Insurance
“Had the pleasure of working with Hector Rodriguez after experiencing damages at my business. He came out within hours of my call and was extremely knowledgeable about resolving my claim. His professionalism and efficiency made the process smooth and stress-free. Highly recommend his services!”
“I transferred my car insurance ( 4 vehicles) and now my home owners. The agent I have been working with has worked very hard to get me the best rates and saved me a lot of money. Thank you”
“This agency provides excellent service. I have been helped most of the times by Rodolfo Clavijo and he's been outstanding at all times. I definitely recommend them.”
“The Luis Gonzalez and Maria Roa and State Farm team were magnificent in providing my wife and me protection for our two cars and our home. Maria is fast and knowledgeable and a workaholic. I’m extremely satisfied with their work on my family’s behalf.”
“My friend Rene Gutierrez and the State Farm family, thank you so much for being there for our family every day, giving us security and confidence. Excellent team!”
“I did my car insurance and life insurance with Jennifer Rodz at State Farm in a Miami. Great customer service and great rates! She was available every time I had a question and really made sure I understood the coverages I was getting. Highly recommend her for insurance! - Four years later still going stong! She always gets me the best rates!”
“Excellent customer service. Christina is my agent. Very knowledgeable, took her time explaining everything making sure I understood and got the best policy for me.”
“We are moving from another state, we read the reviews of this office and even though it wasn’t close to our home, we decided to follow the good reviews and guess what? We don’t regret a second our decision. Beatriz was so nice and knowledgeable while indemnifying my needs and guiding me throughout the process. E very much appreciate your services. Thank you”
“Jessica Sifontes was personally influenced in obtaining my business for both home and auto poly. I was extremely impressed with her professionalism, knowledge and ability to define a specific policy that suits my personal needs. Thank you, Jessica!”
“Mayra was amazing!! She was so sweet, communicative, and personable. Calling was easy and you get in contact directly with a rep to answer all questions!
State farm made quoting my new bike easy, simple, and left me feeling fully covered.”
“I renewed my policy with Cristina. She was amazing with her customer service and how caring she is. Thank you Cristina. I will recommend your services to my friends and family.”
“***Update***
My most recent experience with Krystal since summer this year , has been the kind attention to the new developments with citizens on two of our properties. She has gone the extra mile . She is a valuable asset to the team .
Mary ,as well, is highly missed when she is not there to answer with her famous line “ How can I make your day better” . It is all about a positive and helpful attitude which the two ladies possess and for which they need to be recognized.
Previous posting also recognized the kind assistance which Ana Quiroga has provided to my husband while paying our many premiums directly by check at your State Farm Bernie Carr Agency for all of our many insurance coverages over the years. .This recently changed as Jacky Acevedo , Team Leader, kindly assisted us in correcting duplicate payments that had been made during the online account setup . Jacky made it possible for us to have autopay on the homeowners , cars, life insurance,, personal liability and umbrella policies going forward. Meeting discussions were held with Jacky and Ana on the process of how each insurance plays in the coverage process works from homeowners, to rental, and then the umbrella insurance. Understanding policies and ensuring best premiums with so many insurance policies now held by your agency , makes the customer service experience so necessary for the continuous relationship we have enjoyed with your agency for so many years.”
“I was very well attended to by Yeni who was super professional and gave me the best treatment in the shortest time. Thank you for your professionalism. I recommend you 100%”
“Magnificent Congratulations for your dedication! Your attention to detail at work makes you more unique. Keep up the good work. You, Mrs. Ennie, and your work have always met expectations and have made a significant contribution to the success of the company. God bless you.”
“The best agent
Thanks Albert nice person excellent agent
Albert help me whit all what I need about of my insurance
Quotes questions and all
Thanks ALBERT”
“I have known Yesis Gomez for 20 years and I am so happy for her having her own agency. She is the best, always attentive to her customers needs and she does everything that is needed in order to get the best price for all sorts of insurance needs. Thank you Yesis for always being so nice and attentive.
Sincerely,
Zach”
“Nothing but the best service with these guys.I switched over from geico because they wanted me to become a millionaire so I can pay their premiums.I had Veronica who was so helpful with getting my coverage providing a quote and getting insured all in the same day.they always send nice warm text messages, I recently purchased a new vehicle and they helped me get everything situated on the spot at the dealership so easily and fast. You want excellent service use them.”
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“I am truly honored to write this personal review for
Mario Obregon State Farm Agency in South Miami, Florida.
Not only do I consider this office the Top of its Class, but also appreciate it's well trained, knowledgeable and patient staff. I have known Mario Obregon for over 30 years and I am proud to say that during his career I have personally witnessed his unrest commitment in transmitting his passion and dedication to his son and staff.
One of his great achievement, I must say, has been my 5 Star agent,
Dorka Escobedo.
Dorka is knowledgeable, helpful, and patient and moreover a great listener. Not only do I consider her nice, sweet, and incredibly helpful, but always ready to go above and beyond to clarify complex processes and guide me to accomplish my objectives.
I can honestly say Dorka is prompt with requests and always makes herself available to address doubts or needs.
Dorka Escobedo have gained my complete trust over her tenure at Mario Obregon's office and I hope to continue benefiting from her expertise, with my 3 car auto policies and my 4 home owner insurance policies, for many many years.
Excelent job Mario, Jr and Staff.”