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April 2024 by L
My opinion on this place is controversial. On one side my massage when great and it was relaxing. Lourdes is a great therapist, very professional and nice. This location is quiet and staff is friendly. On the other hand I DO NOT RECOMMEND A MEMBERSHIP WITH THIS BUSINESS !!! If once in a while you wish to get a facial or a massage perfect go and pay there. I been trying to cancel my membership for so long and they keep changing my card. The membership is not worth what you get . Overall i think this business is good for once every a fee months but again, don’t get caught in their membership
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March 2024 by Andres Cacciamani
Extremely disappointed to hear today that my 3 massage gift card had an expiration date. Was only able to redeem one and when I went in that first time to redeem it, hand and stone failed to mention that it will expire 2 months later and any remaining credit just disappears into their pocket.
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January 2024 by alicia sastre
Had a massage with Jackie . Very professional . Hot stones were amazing . Lavender aroma therapy added was also relaxing .
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January 2024 by Mitsouko Chatelain
Great customer service, responsive and helpful. I have not yet started the services, but if they are like the customer service then AAA+++
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January 2024 by Rebecca Huber
Camila is a fantastic masseuse. She has a lot of strength while feeling when an area of my body is hurting or more sensitive. I can highly recommend her.The salon itself is not too modern, but it is nice and tidy. I would recommend (personal taste though) to play more relaxing music (..rather than christmas jingles) during the treatment.
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December 2023 by Angel Artimes
Just left this location. Nothing but positive vibes here, staff was extremely professional and a big shout out to Armando who was my therapist. Has the knowledge and skill and made me feel welcome and overall mentally great. This was my first session with him. Highly recommend this place and most definitely recommend Armando.
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December 2023 by Jessica Armas
My husband bought a gift card for me at this location and scheduled an appointment for both of us. We arrived 15 minutes early to fill out the intake forms. When we finished the intake forms all their client information was present on the tablet, what services they were having done, as well as well as health issues. This happened with each form I filled out. I’’m pretty sure all of this needs to be kept private. After finishing the forms, my husband was quickly brought back for his massage. I, however, waited 30 minutes for the massage therapist who never showed. Looking at a recent review this seems to be a theme. Apparently she had a client in the massage room and she “went over time”, guess this person was more important. At this point, I decided to cancel the appointment because my husband had already been in his massage for half the time, and I did not want him to be waiting for me once he was finished. The ladies at the front desk were very nice and accommodating, but if this was how the first visit went I can’t imagine any subsequent visits. While I was waiting a client, who has a monthly subscription was arguing about missing massages (a total of over $600 from what I heard). This was supposed to be a relaxing Saturday evening and it was everything but.
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December 2023 by Ryan Scott
I had 2 appointments booked for weeks for my fiance and I. She gets taken back and I waited in the lobby for about 5 minutes and then was told my massage therapist wasn’t there. They asked if I wanted a facial instead or to rebook…ummmm no. Will never go back to this place again
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December 2023 by Gennyz
I would recommend against this establishment after I was inappropriately “massaged” by Alec. I had my draping removed and was touched in places that are not standard practice and I did not give consent to. I would have preferred to be more discreet, but I do not want Alec to be a risk to any other women.
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December 2023 by Susy Fucsia
Really good place to relax I’m so happy with my massage and facial thank you ? so much
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October 2023 by Stephanie
I went to destress and decided to book a massage. Jackie my masseuse was heaven sent. It was just the right amount of pressure without feeling sore, She relieved my aches I've been having for weeks. It was just an overall relaxing meditative experience. 10/10 if you book here for a massage she does an amazing job. Ella es la mejor
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September 2023 by Olivier Lebrun
It was a really great experience!! My wife and I had a couple's massage for my birthday, it was the best gift! I even fell asleep during the session. Maria was my masseuse. I highly recommend her! I will definitely come back for my next massage!
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September 2023 by Potage Garbanzos
I don't write reviews very ofent, however I am taking the time to do this one because my massage therapist was amazing.I didn't had an appointment schedule, but I was in so much pain, that no matter which location was, I was determined to drive there; i just had to have a massage " today".I open the app and found the south miami location available for same day appointments (7301 SW 57th Ct STE 170, South Miami, FL 33143) .Armando Rodriguez was my massage therapist. I have to say he was a totally professional. He knew how to treat my problem areas. I walked in with excruciating pain, and I walked out relaxed and with absolutely NO pain. Armando took time to explain some simple exercises & how to stretch to improve my posture to avoid recurring problems. Tho this particular location is far for me, it was worth it the extra driving. I highly recommend Armando Rodriguez. 5 stars!Thank you Armando,Magaly Dominguez
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September 2023 by Nate Tenorio
Lordes is a massage therapist my boyfriend goes too. At first it was a gift for him by sending him to her. He has a membership and now sees her every month! He loves her ! He comes out of that place feeling brand new! So much that I considered to get my membership too ! The location is nice and parking is a little tedious so it’s definitely recommended to go early for your appointment but Lordes is a miracle work my boyfriend works two jobs and had a bad car accident when he was younger and Lordes. Leaves him feeling brand new. I definitely recommend her Lordes to anyone to is needs a good massage therapist who is committed to client satisfaction as she enhances the experience at hand and stone. I only got my membership because of her and my boyfriend has kept his membership only because of her and she comes high recommend ! Definitely ask for Lourdes you will become addicted to her massages !
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September 2023 by Marco Gimenez
I've been trying to cancel my membership for 3 months. They continue to charge me and tell me my membership will be canceled. $240 later, I'm still waiting for the to take me off auto pay. 6 phone calls, several emails and now having to dispute these charges on my credit card. don't get hooked on their auto pay. It's a scam...
