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“I came in with my boyfriend a week after visiting “IFixScreens” (do NOT go there!) because his phone wouldn't charge and it was overheating like crazy. Eric was very professional and great with customer service skills. We told him what was going on and he said he'd take a look at it. I got a call 2 days later saying the phone had been fixed and when we went to pick it up it was as good as new. Very professional and respectful staff, and the prices they run are extremely low and affordable! 100% recommend, such a hidden gem of the daytona/port orange area!”
“Professional, and honest service. Very knowledgable and quite speedy. For how damaged my iPad Air 2 was, they did a great job to restoring it back to brand new. Thanks guys!”
“This place was very helpful with assisting me with my new phone questions. Got signed back into my apps with ease and they helped me look at some new options. Thank you all for your help, I highly recommend them.”
“My iPhone XR was badly broken and bent. He was able to not only repair the screen but unbend it without breaking the back glass. I am truly grateful and it was a miracle that he could fix it.”
“Thank you so much Verizon! The people here are very helpful and kind. The gentlemen working helped me pay off my devices in a timely manner and explained everything with full transparency. We need more Verizon people like them!”
“I received amazing service from Godfrey, who fixed a setup issue between my two new iPhone 15 Pros that was baffling me. I was super grateful for his time and patience. Highly recommended.”
“I had bought a new phone somewhere else, I was cornered at a super center . I need to learn to say no. Anyway, my back up and restore went bad. I took my phone to Dave and without hesitation fixed all my issues. I can not speak highly enough about this store. Trinity was an amazing help as well. I will Always Always come here with future upgrades and purchases!!!!!! Thank you guys for an amazing experience.”
“Very first time brand new phone new phone number the young man Jesse was more than helpful trying to deal with myself and another customer he was multitasking and did a excellent job”
“We initially went in and got a plan together with deandre, who was really nice and helpful! we had to leave but came back and Alex helped us upgrade our phones & get two new iPads! Our back up process was taking longer than expected, we ended up being there an hour 1/2 past close and he was so patient and helpful, he even checked in on us afterwards to make sure we were enjoying our service. Definitely recommend!”
“Greeted with a smile and a friendly hello. We were fortunate enough to meet and be assisted by the manager Ash. She made our transaction seamless and smooth and was a pleasure to deal with. She was able to help us and assist her other associates at the same time. I would highly recommend going to see them at this store!”
“Charisma was extremely helpful and went above and beyond her responsibility to please the customer.....She really extended her talent to explaining and showing the customer how to make adjustments on the phone. A very well trained and friendly employee!!!!”
“I recommend the manager Jay as we were leaving he brought us back in and recommended us a better phone for cheaper and took his time transferring my information to my new phone”
“My husband and I came in to switch to T Mobile as our provider and the process was great. We were at the Ormond location and Lee helped us with switching everything over on both our phones. Lee was helpful, professional and got us up and running quickly. Would recommend.”
“(Alexis)Very pleasant? ,helpful and patient since I don’t know too much about how everything works on the phone. She knew exactly what was wrong and addressed it right away.
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“The associate and/or manager was very helpful to my son. He was very patient and helped my son to the best of his ability. Thank you sir. And thank you T-Mobile.”
“Crystal assisted me in switching carriers and purchasing a new phone and also gave me a lot of info for using my I-phone. She is great. Have been doing business with her since she was in new Smyrna beach and now in Daytona.. she’s greatPat St Gelais”
“Juan was Awesome. We greatly appreciate your knowledge and attention. Got us in, seamlessly corrected others mistakes, set up our accessories, and got us on our way. Thank You Very Much!”
“Marlin was great. I was in there a few months ago and didn’t leave happy and he was the one who helped me this time and he was efficient, he did his due diligence and he made sure I got what I came there to get, he got done what I thought wasn’t going to get done, and he appreciated my business and he was as excited about me getting my new phone as I was. Between this and going to a corporate store I choose this store. The corporate stores don’t care, don’t try and seem like they don’t want you to even get a phone. This is the only store I will go to, recommend , or endorse. The manager was very awesome too. They care that I’m happy and want my return business. I can’t say that about many places anymore. It seems like places don’t even care about customer service or satisfaction. And that is why I never go to the same place when they do their job well and never go back when they don’t.Marlin was great. I’m excited to work with him in the future and i know he will do what he says he will. He did great and it was a business account and his first one and there was a duplicate application with a prior ATT situation months ago when I was able to get anything after hours of working on it. This is the longest positive review I have ever wrote and I’m one of those people who does intend to write good reviews but then just never get to it. If I could I would have bud light make a “here’s you, Mr. Get me that phone I’ve been wanting but people keep messing it up guy””
“I had an absolutely incredible experience with Kaylee at T-Mobile when I faced a phone emergency. My old phone suddenly died, and I was left without any means of communication. I walked into the store feeling anxious and frustrated, but Kaylee's exceptional customer service turned my day around.From the moment I explained my situation, Kaylee was attentive and empathetic. She immediately assessed the issue and wasted no time in finding a solution. Her knowledge and expertise were evident as she guided me through the process of selecting a new phone that suited my needs perfectly.What truly stood out was how Kaylee went above and beyond to expedite the entire process. Despite the urgency of my situation, she remained calm and composed, ensuring that I didn't feel rushed or pressured. She swiftly handled all the paperwork and technicalities, making the transition to a new phone seamless.Kaylee's professionalism, patience, and commitment to excellent customer service were truly remarkable. I left the store with a brand new phone and a smile on my face, thanks to her exceptional assistance.I cannot thank Kaylee and T-Mobile enough for their outstanding support during my phone emergency. It's rare to encounter such dedicated and knowledgeable staff who genuinely care about their customers. Kaylee deserves all the recognition and praise for her stellar service. She turned a potentially stressful situation into a positive experience, and for that, I am truly grateful. T-Mobile is fortunate to have Kaylee as part of their team, and I will be a loyal customer for life because of her outstanding service.”
“Michael was very easy to deal with and very patient with our family situation. We went in needing 2 phones for the older kids but ended with upgrading all 4 phones. This took a little bit of time but Michael was quick with his quote, fast with transferring the data from the phones, and patient with our 2 youngest boys.”
“Damon, was probably the best ATT representative I have dealt with since 1997.
My daughter was in Florida and needed a replacement phone immediately. I was trying to do it online in New Jersey and was having problems. He walked me through it and we were able to get it done with his patience and guidance. If I could have, I would’ve given him 10 stars.
Thank you! Damon”
“Wow boost mobile has a really messed up system but I will say Chloe the manager had all the info to help me get exactly what I needed done. Thanks for all your help and the screen protector”
“Matthew and Melanie hooked me up! Menalie was super kind and informative! And Matthew helped me remain calm while I analyzed my options after getting my Google pixel 6a ran over by a car he had me setup with my new Google pixel 8 within the hour! I felt so much better after leaving and qualified for zero down on my phone! Thrilled! Thank you guys!”
“Trisha is fantastic I needed help with multiple things and she took such great care of me and recommended the best and cheapest way to do it I appreciate this beautiful experience so much and will always go to this location from now on!”
“Crystal was EXTREMELY efficient and knowledgeable! I was not only pleased with Crystal’s excellent service and proficiency, I got a great deal on my upgraded iPhone. THX Boost & Crystal! ~Mugsy from Daytona Beach.”
“Spoke with Joseph and he was very helpful after a bad experience in a different location store. Joseph was pleasant and friendly. He offered to do whatever he could to help with a bad phone-buying experience in a different Metro store. I would definitely recommend Joseph and this store to all Metro customers.
I would also recommend that people learn to pay their phone bills through the app on a computer or on their phones as they would save the fee charged for paying the bill in-store.”
“I went to the store yesterday and today. Both associates were knowledgeable, courteous amd efficient. I am so happy to have been able to go to a store and have humans help me with my purchase and trade-in. It is exponentially better than doing so online.”
“Crystal gave awesome customer service to me and was a pleasure to be in the store good energy very helpful does her job very well thank you Crystal you're awesome”
“I was worried about the process of switching to an Android from an iPhone, and especially the process of changing network providers, but D'nisha and Nonnie were both absolute blessings and did everything they could to help quickly and efficiently. Even when there were complicated situations and bumps in the road with account access and Verizon customer support, they were patient and understanding throughout the entire process while being extremely friendly and helpful. I definitely know where I'm going next time I need anything related to my new phone.”
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“the manager of the store vince was such a help to me earlier this week i had to change my phone plan and he was so dedicated on helping me even though it was a very long process he helped through every step of the way i’ll never forget him!”