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July 2024 by Franco Garcia
Lost my package then expected me to pay them. No
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May 2024 by sharon hulsey
In and out quick, and staff very friendly.
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February 2024 by Donna Bean
Joey, the post master. Was very helpful in the location of my lost package . Thank you Joey
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October 2023 by Mark z
These people are the worst. I have had problems with 100% of deliveries from the United States postal service, literally every single delivery by them has been messed up. They lie about leaving notes on your door, they lie about people not being home to sign for packages. They need to be defunded and shut down. Amazon has proven that delivery can actually work, they just are too lazy or too stupid to be good at their job
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August 2023 by Mary Humphrey Jeanty
I’m so proud of myself I mailed a birthday package on time …… finally! Easy peasy!
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December 2022 by Brad Bower
Never answers the phone. My carrier was out and the fill in had never run a route before and ended up taking packages off my front porch that werent USPS and were deliveries made to my house by brown truck earlier in the day. Now the packages are no where to be found. No help from the girls working the front counter.
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September 2022 by Janet Rossi
Our postal delivery person doesn’t bother to deliver certified mail to our door and simply puts a “sorry we missed you” notice in our mailbox. I work from home and watch her constantly not bother to get out of the vehicle and ring the doorbell for certified Mail. Instead the notification is put in our box. I then have to go to the post office and retrieve the mail. Tomorrow I plan to lodge a formal complaint with the postmaster - I am tired of her laziness!
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March 2021 by Ross Headrick
Lynn went over and above her responsibilities to help me with a postal crisis. A really lovely woman and great asset to the post office.
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April 2020 by janet turner
Lynn is amazingly kind and patient.
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March 2020 by Lou L.
Trying to call to find out about a package that was supposedly delivered to my mailbox today but its not there. However NO ONE answers the phone!! I cannot go to the post office in person due to this corona virus issue and don't know how else to reach someone there. Whats the purpose of having a phone number listed if you don't answer or at least allow me to leave a message.
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December 2019 by Richard C.
Yo......Sorrento PO rules! Yall are the best! Keep up the good work and dont listen to the haters. Just because yall are late at delivering packages doesnt mean it is your fault yo. PO work is grueling and not much appreciated. Merry Xmas yo!
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September 2019 by Rosanne Ogburn
i'm sick and tired of having my mail come up missing or never delivered. I get emails everyday that tells me what is coming and yet i still don't get it half the time. i wish they would get there act together
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September 2019 by Jessia Brown
Never delivered my package and they never answer the phone.
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June 2019 by John Kocolowski
The package scanning indicates “customer put on holdâ€. It went out for delivery in the morning. I met a post office courier at the end of my driveway she handed me one piece of mail and said not a lot of mail is a good thing. Someone falsified this scan. I never requested to pick up my package.
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May 2019 by Maureen Freeman
An item we ordered shows by the tracking number that it has been sitting at this facility for the past 5 days and has not been delivered to our home.