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February 2024 by Roxy Will
This is the second time I dreaded going to this post office after being a customer for over 15yrs. Andrea made me open the box I was sending to an APO box and lectures me on how to fill the form as if this was the first time I send something to an APO box and asking the gender of the items and what they are made of!Second time around I go prepared and do not close the box and then tells me I have to have everything sealed and I explained to her how the last time she made me open the box and has the nerve to say she would never do that, that maybe it was situational and perhaps I was sending something liquid etc ( I was mailing t-shirts! That she insisted to inspect). After she made it redo the form then tells me if I’m not done then I can go to another post office that closes later, after I was already there for one hour and half!Never returning to this post office. I miss Walt!
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December 2023 by Rylee Daddio
The people are always great here, but I wanted to give a special shout out to Andrea for her awesome service! She was an absolute pleasure, we had a great conversation while she was taking care of me and despite it being very close to close she was so kind and didn't rush me at all. Thanks Andrea, for putting a smile on my face today!
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December 2023 by blaise keen
Tried multiple times to call this office, but no one ever answered,
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August 2023 by C M
I had the most horrible experience at the Shalimar USPS office. I’ve used this office for over 20 years and never had any issues until today. I had several boxes to mail and perhaps that is why the clerk, whose name is Andrea, had an attitude. Was it because I didn’t use click n ship to prepay for my boxes to drop off causing her to have a line? I do not know. What I can tell you is USPS has lost me as a customer. When mailing boxes to APO addresses as I do regularly, I fill out the customs form but I’ve never had to mark the exact type of clothes and whether they’re female or male items or be super detailed info. It felt like I was being interrogated. For example, i do not understand why the clerk had to know exactly my items down to the gender of said items. She insisted I mark female or male for the soap I was mailing. I never thought soap could be gendered. She gave me attitude when I responded with unisex and demanded I give her a female or male response and rudely turned her computer to show me she did not have the option for unisex. I responded that this is ridiculous and then she asked if I wanted her to continue helping me. What is that supposed to mean? Was she going to deny me completing my transaction because I said it’s ridiculous that i’m being asked if soap is female or male soap. Also, I listed covid tests on the customs form. She then asked me what kind of tests. I replied Covid tests like the ones you get at the pharmacy or CVS. How else do you want me to list an item as a covid test? If this is how the USPS runs its business I am done. Later I went to the UPS store to finish mailing some other boxes and did not have the brutal 50 questions regarding the items I was mailing or if they were male or female items. I will use UPS from now on.
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June 2023 by Karen Gertis
I really don't appreciate having my child's birthday cards opened. Seriously, what kind of person would open someone else's stuff? Were they looking for money?
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April 2023 by Diana Gosselin
Many missed deliveries, mail not received, mail delivered at another address other the address provided.. poor followup in timely manner.
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July 2022 by Shattered Mothallah
This post office is horrible. I don't know what their issue is, I've had this mailbox for a month. Sounds like they have some theft issues according to some other reviews. Got a dog chain ordered and mailed, it was dropped off, when I arrived to pick it up they said "oh we must have lost it you're going to have to contact the company"....a few weeks later I had to get a new debit card sent in the mail, according to Wells Fargo it was delivered, it's been 2 weeks and still no debit card in my mail box, let alone haven't got ONE piece of mail the ENTIRE month, and lost 2 pieces of mail that I knew forsure were suppose to be in there.... someone needs to investigate this because doesn't sound like I'm the first!GO TO A DIFFERENT POST OFFICE!!!!
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May 2022 by Kain Kim
Gentleman up front was super polite and quick. This might be one of the rare good Post Offices.
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November 2021 by Dan Flynn
Clown show. Had to mail a money order to my sister in Utah to get $800 cash into my bank account (no Chase in FWB). Not only have they lost the mailed money order but now they tell me I have to pay another $6 to have them do an "inquiry". And no voiding the original money order until after 60 days. Government at its finest.
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July 2021 by Melanie G
I’ll go out of my way to go to this post office in Shalimar. They’re quick, friendly, and knowledgeable. In over 20 years, I’ve never had an issue with this post office. (We do miss Penny, though!)
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January 2021 by Islador W
It is no wonder the Post Office is losing money with the level of service they provide. A change of address and getting a mail box key, not something that requires the effort of Sisyphus, but after a week and missing packages they can't be bothered to do their job. Gone are the days when it was the slogan, “Neither rain, nor snow, nor sleet, nor hail shall keep the postmen from their appointed rounds.” Now, it's, "Well, it's raining, so maybe tomorrow or sometime next week."
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October 2019 by Adena Kelly
Very fast, efficient and friendly ,helpful...most of the time. Thanks!!
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December 2018 by Lucious Baker
Always an absolute amazing group of individuals who hadle their jobs with dignity and grace
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December 2018 by M Pruitt
Great people. Fast service.
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September 2018 by n G s
Friendly staff. Always helpful.
