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August 2024 by Yazsha Winesett
After walking in and standing by the door he asked me what I needed done. I told him pedicure. I stood there about 5 or 6 minutes then he stand he can't get to me. The atmosphere was blah. He wasn't friendly. No one was nice and greeted me. People now adays are just now into friendly customer service. That's money they are losing. I came to Beautiful nails right after and 3 People greeted me. It was still kinda busy. They sat me right away and it was a very nice experience. I really appreciate when someone takes the extra step and makes you feel welcome!
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June 2024 by Melissa Larson
Cleanliness: Very clean environment
Stylist: Mark & Lyn are the best. Gel manicures last 3 to 4 weeks.
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April 2024 by Laquista C.
Made appt month prior with Mimi, and couple days before she called me to change appt time! No customer service
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April 2024 by Clyde Wallace
Very nice people, and very talented. Thoughtful and unhurried.
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April 2024 by Kieu Son
They did my nails so good it is do pretty this is now my #1 shop to get my nails done
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March 2024 by Carmen R.
I've been going to La Nails for at least 15 years. THINGS I LIKE: Convenient to my residence Easy to get an appointment Clean environment Service request usually met THINGS I DON'T LIKE: Price varies for the same service from one visit to the next both higher and lower? Tech is rushing through service (2 minor injury incident in last 6 months) As of late tech is condescending (familiarity breeds contempt?) THINGS I HATE: Technicians speak with each other in their native language, often giggle and laugh ... at us the customers? Will I go back? IDK Maybe after the memory of yesterday's visit fades, for sure NOT to the same technician!
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March 2024 by Virginia G.
I went in this morning to get a basic gel pedicure. The lady had me seated. Mind you they just opened at 9:30am. I arrived at approximately 9:36am. When I was seated there was a towel there that appeared dirty. I asked the nail tech if the towel was clean she states yes. Then she goes into the closest across from my view the door is half open. She walks in and grabs the nail tools. The nails tools were already in the container. I asked her if they were sanitized. She said yes. I told her they typically come in a close package when using new nail tools when they are sanitized And she says "no we don't do that". Then she ask if I've been here before I said yes. I've been here a few times but it's been a while since I've came. I told her I normally go to Queen nails. Then she states "why didn't you go there instead? I was like because they don't open till later and I have to be at work. Then she said well you should have gone there because they know who you are and they know what you like. I was ready to walk out of there because she was being rude to me at this point but again I only had about an hour to spare because I needed to be at work so in my mind I'm like I'm gonna be the bigger person and ignore her bad customer service, and roll with the punches. She then ask to pick my color I picked white. Then she says white doesn't last long it chips off fast. I told her I never had a problem with getting a white gel pedicure. It usually lasts me a really long time and she said well I'm just letting you know I did tell her if this happens within a day or two, I will be back for it to be fixed. She charged me $56.00. She didn't put soap in the water or anything to wash my feet. She barely even filed my nails. Then she complained about using her spa lotion on me and how expensive it is to buy. She also complained on how my toe nail is shape and not to cut them the way I do. And at this point I'm like never again will I return here. I wish I know her name but I don't. For me, it's all about customer service and being sanitized with their nail tools. Again I've been here before with no issues but this nail tech gave me a reason not return again.
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February 2024 by Helen Shaw
Always consistent, hong and lily do a wonderful job!
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October 2023 by Charlotte Martinez
Mr Mark and Mrs Lynn are AMAZING. They have been doing my nails for almost a year. My pedicures are A+ (Lynn), and Mr Mark does my nails. Out of this whole year with him i’ve never had one pop off. I go 3 weeks between appointments!Services: Foot massages
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September 2023 by Kenya Bennett
I got my lashes done here. Ms. Cathy was quick and did a great job. My lashes are about 2 weeks old and I still have about 80% of them. That's after swimming in pools, oceans, and rope swinging into a river. They are really good quality and look natural.
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August 2023 by Dixie Corbett
Excellent service! Very professional! Wonderful employees!
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August 2023 by Juana Love
Terrible service and dishonest workers like Yong. Don't go to Yong.
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July 2023 by Kristie Pease
Decided to walk in to this place while waiting for my son next door and I’m so glad I did! I was greeted by KELLY and she was wonderful! Super helpful, crazy funny! I loved her banter back and forth! We have just moved to the area and I’m so glad to have found my nail place and my girl Kelly!!
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June 2023 by Jill P.
Kelly is the best with all her beautiful design. Definitely get the gel polish it last the longest.
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June 2023 by ECPM Fort Walton Beach, Fl
I don’t like writing bad reviews, however, as many times as this SAME thing keeps happening…. I’m going to say something!I have lived down the street from this salon for 7 years and it’s a 50/50 chance weather or not you get service.1st- when you walk in they act like they’re not interested in your business.I can’t tell you how many times I’ve gotten there at 4 o’clock when they close at five and they tell me to come back tomorrow.every time I then go to beautiful nails and they take me in there in uptown station. They greet you with a smile and welcome your business.Today- they told me to come in and have a seat - that they would do my pedicure. This is at 4:30p and they close at 5p on Sunday.There were only two technicians working & 1 just grabbed her purse and walked out.After 10-15 minutes of waiting…the tech that was there said sorry we can’t do your pedicure today. What?Why am I left sitting here ?they could’ve told me at 4:30. They didn’t have time and I would’ve wentelsewhere.I did. I went to beautiful nails and they took me in even though they close at 5 PM as well.Keep saying, I’m never going back to that place but this time it’s for real!!
