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July 2024 by Cathy Kelly
I have always had a great experience when visiting this UPS store. The staff is knowledgeable, efficient and always courteous to their customers. Monica is an asset to the store- an excellent example of an employee who is devoted to providing the finest customer experience. Jacob has also assisted me and always provides great customer service. Both go the extra mile for their customers! Highly recommend this location!
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July 2024 by LeeAnn Pierson
This is my favorite UPS store to visit, by far! Most UPS stores are all pretty decent, but this particular store on Park Blvd is ALWAYS going above and beyond for help with things. They are very personable there, and have many times offered helpful suggestions for getting things done.
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July 2024 by Allison Elam
The customer service was fantastic! Monica was extremely helpful and efficient!! I am always so satisfied with the services at this location! Store #2552 on Park Blvd.
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June 2024 by Caroline Gay
Amazing store!!!
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June 2024 by Jenny Hollis
Always good experience,OWNER Needs to put an Automatic door in
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May 2024 by Bradlee D
I took my 92 year old Grandma here to mail a graduation gift to her grandchild. The gift was a shirt, card, and small earrings box weighing 2 pounds. She also needed it wrapped the Grand total was $61 dollars for ground shipping to San Fran.
The female employee who handled this was clearly in a bad mood, she was quite rude and short with my Grandmother, and very annoyed she was unable to answer her questions as quickly as she wanted. When my grandmother was quoted shipping she was told $105 for next day, $92 for 2 day, we had to specifically ask for the ground pricing as it was not offered up front. Ground shipping was $35 dollars. It's important to note their were not other customers in the store.
Feeling annoyed she was charged $61, I went in the next day to mail a slightly larger item to the same address. Upon entering the store, I had to wait about 5 minutes as the same female employee was taking a person call with her bank? The item I asked to ship weighed slightly more, but had similar dimensions, I also asked to have it shipped to the same address. My total was $15 for shipping & $15 for packaging.
The same female employee handled both transactions but the interactions were night and day difference, however she was still annoyed to be at work, and didn't apoligize for the wait, and matained the same attitude. She also didn’t charge me by “dimensional weight.” So I genuinely feel my grandmother was ripped off for $15 dollars on ground shipping alone. I also feel she was over charged on packaging by $15 dollars. She later advised she charged my grandma 7lbs for the package based on “dimension weight.”
I’d take a ride further down park blvd for your future UPS needs, this location seems to take advantage of those who don’t know any better. If you don’t know USPS offers flat rate shipping regardless of address, typically priced 13 dollars or less and generally with 2-3 day delivery times. You can also buy an entire roll of tape, obtain free boxes, and still come in under $20 dollars.
My grandmother always ships her packages here because she feels well taken care of, we won’t be allowing her to ship from this location anymore.
To the employee who handled these interactions, you aren't being forced to work at the UPS store, you have the right to quit and take a job somewhere less miserable. Amazon warehouse jobs love miserable people, and their customer support is on par with the experience I had at this location. I hope you find happiness in your day to day life soon.
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May 2024 by Marie Reed
Horrible and Rude
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April 2024 by Buddy Johnson
Highway robbery!
$5.35 to print 2 pages!
Ridiculous....
Young kids work there and think there Smart!
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April 2024 by Matthew
Terrible service Jonah has no idea what he is doing. Have 2 people false information then turned around and told me my package wasn’t his problem then got a stank attitude which I intend to correct. When I come back to see the manager.
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April 2024 by Trey Hawk
Five out of five this store is amazing. They actually care and help you with what you need. It’s nice and refreshing to see that a franchise can be as phenomenal as this.
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April 2024 by Aly Luttmann
I’m a frequent flyer at this store as I live near by. Everytime I go, everyone is so friendly and helpful. I get invitations printed here and they always get them done well and quick! I appreciate their helpful and positive attitudes.
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April 2024 by justin lewen
Lady was very nice, but to charge almost $6 to print a single sheet of paper is price gouging at its absolute finest. Being that The average cost of a piece of paper is a fraction of a cent, then you add a little bit of ink, that’s an increase of 109,900%
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March 2024 by joseph saportas
UPS STORE at 13799 Park Blvd, Seminole is the Best! Using them for over 12 years.
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March 2024 by Jeff Otto
Very friendly woman behind the counter was exceptionally helpful.
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March 2024 by Amy Sork Law
Great staff, always helpful and friendly. This is a busy location but I’m always in and out quickly. The other UPS stores could learn a lot about service from this team.
