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October 2023 by Jeanne Privratsky
Mike and Martell were professional, respectful, efficient, courteous and pleasant! We would definitely hire them again! The office staff (Rose) were responsive and a great help!
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August 2023 by Julius Vergauwen
raised the price 3000.00 after loading furniture, was a week late with delivery, Damaged pieces. Could not care less about you or your property
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July 2023 by Connie Beard
If I could give less than 1 star, I would. Where to start with all the horrible experiences with this company! First, I called to get a quote for an out of state move . I was transferred to Charles in Sales. Charles told me that he had a 26' truck that was going empty to Louisville to pick up a load Friday morning. He said he would give me a good deal since it would benefit us both. I went over the items list with Charles, and he was to email me the contract. Upon receiving the contract via email, I texted Charles immediately and told him he had forgotten an entire bedroom set and 2 small display cabinets. He sent me a text admitting that he forgot to list the bedrooms, and he would add the items and send me a new contract. Well, that was the last time I heard from Charles! Next, Olivia calls and tells me that I will pay for any extra cubic feet that I go over. I explained to her that Charles had put the wrong number of cubic feet on the 1st contract, and I told her I was waiting on the corrected contract. She very rudely told me there would be no other contract and I would pay for any overages. At that point, I asked to speak to the manager, and she said that she was the customer service managerI told her flat out that she sucked at her job. I told her that I needed to speak to a real manager, and she hung up on me. Once the truck was fully loaded, I was over 200 cubic feet, which is exactly what the pieces of furniture Charles forgot to put on the contract. So they called me the night before the delivery date and told me they would be here at 2 pm the next day. Well they show up at 12:30 pm and because the payment was scheduled for 2 pm with the bank they tried to charge me $150 waiting time. I refused because they showed up early. Then the driver tells me that I have to pay him an extra $75 because the bedrooms were upstairs. Again, I told them I wasn't paying any more money !All I can tell you is that they are CROOKS!! They lie, cheat, and steal. They went through my totes, and I had about 7 tide pods cannisters and 7 new bottles of fabric softener gone, I packed them, and I know what I had! Then they put huge dents in my new set of washer and dryer! Now my brand new dryer is making a horrible noiseI have filed a case with the BBB against them . I plan to hit every website or app to give people a heads up as to what CROOKS THEY ARE!!!!
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January 2023 by OffCenter Larry
After moving my mother's belongings, one TV was broken. After three months, I'm giving up waiting for reimbursement. Have your stuff insured before you use R&M. I would have given them ONE star but they seemed nice, competent, and professional otherwise.
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December 2022 by OffCenter L.
After moving my mother's belongings, one TV was broken. After three months, I'm giving up waiting for reimbursement. Have your stuff insured before you use R&M. I would have given them ONE star but they seemed nice, competent, and professional otherwise.
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November 2022 by Ann Anon
Tobias and Georgie (I hope I remembered and spelled their names right) were great! Very professional and accommodating. Thank you so much for all your hard work.
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October 2022 by Asia Perry
Tobias and Michael did an amazing job moving me I’ve been a customer of R and M for over a decade and no one they send ever disappoints, but these two really helped a lot
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September 2022 by Car Rope
Excellent in every way! Mover crew was kind professional and efficient. Very fair priced. Shout out to Sharitt H(bad spelling) and Mike.Roland and Rose quoted accurate and very responsive. I’ll use and refer them all the time. Thank you!!
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August 2022 by mark k
I had a great experience with this company very fair in pricing and very professional I would recommend them to anyone
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July 2022 by Bill Hunt
My experience with R & M has been excellent! The crews are very professional and efficient in their work. They are dependable and reliable in their scheduling. I trust them implicitly to do the right job and I would not use any other company. I recommend them without question.
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July 2022 by kerryoray
I’ve used R&M Moving for big and small jobs and they never disappoint. Punctual, respectful and hard working. I highly recommend them!
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June 2022 by Carol Rope
Excellent in every way! Mover crew was kind professional and efficient. Very fair priced. Shout out to Sharitt H(bad spelling) and Mike.Roland and Rose quoted accurate and very responsive. I’ll use and refer them all the time. Thank you!!
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April 2022 by Byron S.
They did a great job. There was an elevator problem at Grand Villa in Clearwater which caused significant delays but that wasn't their fault. I would recommend them.
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November 2021 by Karen Burns
R & M were terrific! Hud and Robert were 100% professional. They worked 100 % of the time. They were flexible and handled changes and adjustments with grace. Couldn't have asked for a better team!. And Roland was terrific too! Gave great advice based on his extensive experience. Advised us on storage unit needs and packing strategies. I will use them for all family moves in the future!
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November 2021 by Angela Ross
Always there when I need them. I use them for all my moving needs...I wouldn't trust anyone else. The owner is always professional and his employees are courteous and helpful. I can't say enough great things about them!
