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February 2024 by C Breeze
Went here to get a new phone...the girl who works on Saturdays was very pushy and gave incorrect info. I wanted an upgrade and she told me the prices listed for the phones were only for new phone numbers and that I would need to pay about $140 more for the phone. I went online and found the same phone for $30 cheaper PLUS I called another Metro store and was told that this girl was incorrect and the price listed in the store would be the price I would pay...not $140 more like she told me! The guy who usually works at this store is awesome.....definitely wouldn't go back if I had any issues if she's working that day....felt like I was being scammed.
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October 2023 by The Frugal Captain Captdave Katamay
Friendly and helpful
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October 2023 by Sammy Garcia Aviles
The gentleman that attended me he was very rude and not helpful at all very bad experience there I will never go back to this location again
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September 2023 by Sandra Miles
I have had Metro pcs for about 15 years. No big problems. Affordable plans and phones
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July 2023 by Philip Cusimano ll
I went to the location off Seminole Blvd and 70th Ave to have my friends photo suspended since it was stolen at at the St Pete Living Center off Park Blvd. The store manager was helpful in suspending the phone for me but wouldn't give me a print out documenting the suspension. He showed me it on the monitor but a paper receipt of service change would of been nice. Otherwise I would have given them a 5 stars.
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January 2023 by Tj Wilcox
There is a nice girl working there she is very knowledgeable and very helpful. Unfortunately that is becoming more and more rare anymore so she made my experience a good one. If you have metro or t-mobile go there she will take good care of you.
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January 2023 by Cheryl Ann
Ive worked with Elvin for years he's great and his customer service is impeccable. This last week I went in to pay my bill and make some changes to my plan, when I asked for him I was told he's transferred to anotjer location. Hesitant to even continue in store I decided to give it a try rather then drive that distance. Brian was the customer service agent that day and he was awesome helped me out without any Hassel he was polite and made sure all the changes were done fast and accurately. This is my go to location thank you all for always being so great.
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June 2021 by Curtis Swegheimer
They have denied me 75$ in service
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June 2021 by Tiffany Hunter
So this store only has 1 free phone however there are 6 that are listed as free. Ummm.... Don't advertise free unless it's actually free.
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April 2021 by PurePress Environmental
This is an honest review, this is the most convoluted lazy Metro store I have ever been too they will miss lead you into buying a tablet for 20 $ and not tell u it's going to increase your bill they will refuse to help you install Amazon Prime after Metro and amazon both tell you to go into the store it is a terrible place to do business I promise you and the do not respect medical conditions
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March 2021 by Corey Michael
Rony is very great
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March 2021 by Sano D.
If i could put 0 stars i would . i walked in with a mask and got greeted with a GET OUT ! Not even hello people are not welcome here is the message you give. Way to show how your customer service was going to be so i left i will spend my money where im wanted. 5 enployees 1 customer in the store.
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March 2021 by Gisela Cardona
Mr. Marwam was helpful and understood my frustration (visited other stores before stopping at his). He went above and beyond to help me get the most accurate mobile device without pressure. It is the most pleasant mobile store i ever been to. Very knowledgeable on all devices and accessories. Great customer service.
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March 2021 by Albert Blackwell
Manager gave us a great discount on the most up to date phones because the ones originally wanted were out of stock. Will be going back soon for my new phone
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February 2021 by M. Shea
As a frequent customer at this store, I have truly never had any problems with any of the team members. As a matter of fact I haven't had any bad visits in any of the Pinellas County locations. The very best customer service team I've had the pleasure to do business with.GREAT JOB EVERYONE!!!! ?⭐⭐⭐⭐Please keep up the AWESOME job you're doing and Thank You for making my visits a good experience. Florida's - Seminole & Largo Locations (A+), beautiful team. (Great Professional, Polite, Respectful Team).
