“Chris was so great! Responded quickly, took the time to answer all my questions, and helped me select the most appropriate internet set up for my needs. So glad I saw the other reviews and went to Clearchoice.”
“I would give the T Mobile Representative at this store 10 stars.
She assisted me dealing with the T Mobile customer service on the phone, which was a nightmare. After they preemptively removed my long standing account. The store representative was able to get me back on without me losing my tenure with Sprint/T Mobile. Thank you for your diligence and patience.”
“This place is always awesome. Lana was very helpful, knowledgeable, kind and welcoming. She explained all my options to me and took care of my screen protector with quickness. I will always come back here when I need assistance.”
“Ibi is awesome at this t mobile he made my headache go away. Every t mobile I went to act super incompetent trying to get my sim card to work on my phone. He is a??zing thank you Ibi!!”
“Ty helped me transfer my stuff from my old phone to my new one. He was super patient and explained everything. It was one of the best experiences dealing with a phone store.”
“t-Mobile customer service 611 (Not in st Pete, 611))call was to 611 called today (9/15/24)to get my free Apple TV and music link. The lady named Grace was so nice helpful. She called and walk me through it, worked within minutes. The Expert was named “Grace”and so helpful and polite never condescending. Tmobile‘s customer service is top-notch.”
11AM - 5PM
1208 Missouri Ave N, Largo“The assistant manager lacynda was fantastic. She is not cavalier in this business. I could tell she had been doing this for quiet a long time. She really saved the day and went above and beyond to help me keep my Information. I would recommend anybody to switch to t-mobile specifically for her service. That women is an ASSET that's for sure.”
“The best experience I've ever had a T-Mobile store. After spending six hours with customer service the previous night with no avail to my problem, I got my problem solved in half hour with Mr Franklin at the 1160 Gulf to Bay location. He understood my situation immediately and resolved my issue without any hiccups. He was very knowledgeable and great at what he does. Thanks Franklin. Great to be back with T-Mobile.”
“Go here. Drive past a dozen cell stores to drive here. Never have I ever had a good time in a ceel store. Joe is the funniest and most pleasant person I have ever worked with getting a new cell phone and provider.”
10AM - 5PM
4870 Park St N, St. Petersburg“Had such a great experience at this store a couple weeks back while my partner and I upgraded our phones and joined plans. I will go out of my way to visit this location over any others! My time spent at other Verizon stores has been frustrating from my past experiences. But Kris at this Verizon store was so patient and helpful! Answering all of our questions and concerns about joining plans, we spent 1.5 hours there on a Saturday and left feeling very satisfied with our new phones/plan. I really appreciated the time spent, thank you Kris and Greg”
“Received a new phone after ordering it online using their in-store locker. Pickup was easy. Later, I needed assistance with setup. I went into the store, and they were super-helpful. Thanks!”
10AM - 5PM
6898 US Hwy 19 N, Pinellas Park“Hey, everybody over at Verizon in Pinellas Park. This is Miguel, your first customer. Just wanted to thank Kayla and Jesus for taking the time to introduce me to the great wonders of Verizon choices to open an account. Sorry Kayla, I didn't finish my account opening with you, but I was too excited to get my account going. Both you, Jesus, and all the rest of the staff at PP store are the best at what you do. God bless you guys, and once again, you have a new faithful customer. If someone goes your way and gives my name as a referral, give them my referral bonus to them as my treat to them.”
“I went in to this store to get help with an issue I was having. Employee Kwesi helped me out at first and was very helpful and personable, but it became obvious we would need a manager to help. Store manager Michael was extremely helpful and went out of his away and way beyond expectations to solve a problem for me. The customer service that I experienced in this store, especially the help from Michael, was fantastic.”
11AM - 5PM
13785 Walsingham Rd, Largo“I would give Kiera a 12 star review if that was possible. I walked into the store and Kiera totally took care of my need to purchase a new Apple watch (9 series) and add a line to my account. She checked with Kevin to see if they had it there in the store but they didn't. Wouldn't you know that shortly thereafter someone from the store just a couple of miles down the street, delivered the exact watch I wanted and then proceeded to set up the watch for me. I call that service with a smile. Very efficient, accommodating and just a wonderful experience. You can be sure that when (not IF but when) I need something else from T-mobile, I'll come back to that store looking for Kiera. Thanks for hiring good people... She'll go far... :)”
10AM - 5PM
2220 66th St N, St. Petersburg“Prince is the BEST!! We had a tricky switch over from an iPhone to Android and Android to iPhone separately and two additional upgrades and even though we were there for 3 hours he was so patient and made sure all of our upgrades were seamless. He saved us over a THOUSAND dollars and pointed out where and when we were paying too much money (subscriptions and plans both) and switched us to a more affordable plan. He was also super understanding when my previous phone was taking a lifetime to back up all my photos and was really entertaining even in the dull moments. Thank you, Verizon!”
“Hands down the absolute best Verizon store I have ever step foot in. Store has such an amazing crew that will go above and beyond for you. Starting from James who took time to help resolve a on going issue for me and he figured out why. I had to come back in store and now Stephen and Jacob are also both going above and beyond for me. Extremely professional crew. I truly couldn’t be happier for their help and they saved a customer, that’s for sure. I hope this reaches the right people. But If not, I will make sure it does! Thank you again gentlemen! - Tim”
“Uli Lopez was very helpful and straightforward. He had an outstanding personality and helped us get an awesome deal on phones and Internet. Overall great service!”
“My experience at the Clearwater store was great!!
Nick was professional and swift and patient.
All my questions were answered and I learned how to navigate through the systems !!
Thank you Nick thank you Verizon
Five stars! ⭐️⭐️⭐️⭐️⭐️”
“I have overall been very happy with Spectrum. Customer Service has been awesome and things have been fine overall. Unfortunately we just got hit by Helene and Milton back to back and have been without Internet for far more than a reasonable amount of time. We have had power and water back for several days and are trying to get back to life as normal. We lost our fence and had a lot of damage around the outside of the house. We can not connect with family online, we can not look for companies to help us get our home back in order. My husband works from home and I do part time, we can not work and we need to work to pay for the labor to fix our property. I have no reliable way to look for a hotel, connect with people that I love, complete my studies, anything. We have been told it was fixed days and days ago. It has been one broken promise/ lie after another. They say 8,000 people are working on this?? I have seen ONE truck on the road. ONE!!!! We ae hot spotting for the basics and it is negaqtively affecting everything. Life revolves around the internet these days and Spectrum does not seem to care at all. They have been rude to my husband and ZERO percent of what they have said has been true. We have had power back for nearly a week and still no internet. It is really hard to get back to normal and hire help for the projects we need when there is no internet. St Pete is hurting and Spectrum does not seem to care, does not seem to be trying. How have I seen one truck, why is there a need to be rude to customers that need to work??? Power trucks from TX have been heros- Spectrum has been a big ZERO. How can there be that many workers and I have seen one truck. I use internet to take care of my demented mother... NOTHING I need is working and the worst part is you do not seem to care.”
“Shiyana took very good care of me while adding new spectrum services! She listened actively while I was explaining my specific requests. She not only searched for the right product(s) & price. But provided detailed information to ensure first touch resolution and customer satisfaction! Thank you for making this a smooth transition!!!”
“A new location for me, and if you think you're going to get anything done on your lunch break forget about it unless you have an appointment! Ended up coming back after work and it went a lot smoother. The store was nice and the store person was very thorough and nice!”
Open 24 hours
3001 N Gandy Blvd, Pinellas Park“Have been a customer for 2 years now. The price and customer service beats Spectrum hands down. When the free modem offer expired they extended it for another 12 months without hesitation. When I tried that with Spectrum it was tough luck Charlie. That's when I switched to WOW. Very satisfied customer”
“I would like to thank Kevin B at the Seminole Spectrum store for his tenacity in fixing the SIM issue with my I-phone. He was polite, patient and knowledgeable, he worked with the IT department and finally got the problem taken care of.
I see many posts about the long waits and my advice is to always make a reservation (appointment) before you go in the store.”