“I had the best experience I’ve ever had at a financial institution with Joni today at the GTE Seminole location. She was patient, kind, and very helpful to my husband and I who are navigating a difficult and stressful process. She didn’t make me feel like a nuisance when I asked what felt like 100 questions and even went above and beyond. I really wanted to express my gratitude by leaving this review and I hope everyone gets a chance to have a lovely experience with her.”
“I give Dyna Ruppert 10 stars for every little thing she does. She always makes time for me if I have a question. So accommodating and friendly. I enjoy going to the Seminole branch because I know she will greet me and make my experience a pleasure.Thanks Dyna for everything you do!”
Open 24 hours
7800 113th St N, Seminole“Opened a checking and savings account today and I was quite impressed with the service. Lynn, one of the head tellers, came over and talked to me for a bit, like a regular person and not some 'financial object'. She introduced me to Mark Manuel who guided me through the procedures, all the while carrying on a genuine conversation about our respective backgrounds. I like Regions as they offer the 50-over no-fees for checking. I had my account set up within 20 minutes. One star off because they don't offer a 'referral incentive' for members referring new clients. Otherwise, a solid place to bank. We joked about how bad Wachovia is and they say they refer to this bank as "Walkovaya' I liked that.”
“Had to wait 5 weeks to get an appointment. That's more of a reflection of BoA closing many locations and ATMs.Rafael provided outstanding service today. We had a wide range of things to discuss. He had a very relaxed and welcoming presence. Rafael was very knowledgeable, helpful, and patient. We weren't rushed. Left feeling appreciative and confident that everything was correctly handled. Rafael treated us like old friends instead of an account number.Katrina had a great crew all around here. Thank you for hiring great people!”
“Fantastic mortgage experience. First time home buyer in 2022 and worked with the Hind. My closing agent and realtor had never worked with anyone at ThirdFederal and they were very impressed. "The most thorough and responsive" they had dealt with. I agree - thorough, responsive, friendly, helpful...even funny. I look forward to working with them again. THANK YOU!”
9AM - 5PM
7796 113th St, Seminole“It's easy to say No to a Customer & also easy to write a negative review.This morning the Staff were friendly, professional and LISTENED to my request. It was simple but a bit uncommon. After some brief discussion amongst themselves, a pleasant Manager stepped in and took care of the matter quickly & efficiently.So refreshing at a time when Customer Service continues to slip at so many institutions & businesses. Thank You Chase Seminole. Well Done !!!”
“The employees at this bank are very friendly and knowledgeable, they have all been helpful whenever I have had questions and always follow up if they don't have the answer right away. You almost forget its a big corporate bank as the employees always reach out and say hi when I walk in and they always seem to know all there customers names. I would recommend 5/3rd to anyone.”
“Christy is the BEST bank employee we have ever done business with. She is smart, knowledgeable, friendly and very HELPFUL .
THANK YOU, Christy, for making our banking simpler and for going the extra mile. Gratefully, David and Terri 7/12/24”
“Concerned about some investments, I scheduled a consultation with an advisor from my bank, Wells Fargo. Brian Tullinski met with me at the bank (and even accommodated my delay).Not at all what I expected, he was really and truly a fiduciary! He showed me some comparative tools that he uses to evaluate investments and also took the time to explain the federal reserve, in a way that I understood clearly for the first time. At no time did I feel pressured in any way to move assets around. This was an educational experience - for free!I have always felt that my Wells Fargo branch has professional and friendly service and staff. This confirmed that I am banking at the right place. Highly recommend them!”
9AM - 5PM
7600 Seminole Blvd, Seminole“Good for non-complex issues. Like basic deposit/withdrawal. No other personal experience to go off of. So you should heed others reviews if you need anything other then that.”
9AM - 5PM
7893 113th St, Seminole“I met with "Lo" the branch manager with a difficult problem. She worked tirelessly on my behalf. She was patient, kind, articulate, intelligent, and caring. We are still trying to tesolve the problem but she has been the utmost professional!!”
“Per a reference, I reached out to Laurie DeCresie for a new auto loan and I couldn't be happier as Laurie was absolutely amazing! She was prompt to respond to my last minute loan request and went out of her way to work with the dealership to make sure that I would be able to pick up the vehicle on the scheduled day. Her professionalism, communication and customer service is second to none. To top it all off, I received a much better interest rate than the dealer. I would highly recommend working with Florida Central Credit Union and Laurie!”