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July 2023 by Kelly Williams-Cook
Worst Groomer I have ever been to. Our dog was so traumatized after. Stay far away from this groomer.
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May 2023 by kathleen watkins
Anne's been the best groomer for my fussy dogs. She's got incredible skills and keeps my babies calm. I have had the blessing of her services for more than 7 years and both my dogs love her and look amazing every time.
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January 2023 by Taylor S.
It has been maybe a year or more since I took my Australian Shepard here. I am looking for new groomer and came across her yelp reviews and had a very similar experience so I felt compelled to share mine as well. Aussies are a high energy and anxious breed to begin with and mine is definitely on the higher maintenance end of the scale. She has pretty bad separation anxiety, doesn't handle crates well, and has a very low tolerance for loud noises. Not to mention she looooves to bark. All of this was explained over the phone. Like the other review the owner was pretty rude over the phone because she was extremely busy at the moment. That should have been my cue to go but hey everyone has a bad day so I went ahead and scheduled the appointment. I dropped my dog off and like always it was a difficult process with her separation anxiety. The owner/groomer told me "she is feeding off your energy, just go". This was not a nice tone it was very annoyed and frustrated. And in my opinion way to rough with my dog immediately. That was cue #2, I should have just taken my dog home.I got a call less than 30 minutes later from the owner who was absolutely furious. Told me there was absolutely no way she could groom "this animal and is horrible".Then told me I needed to pick her up immediately. Not going to lie I was pretty pissed. "This horrible animal" is my baby and those are fightin' words .I have had 5 groomers (one of which is my sister) in my dogs 10 years and they all say the same thing... she is clearly a very anxious dog but as long as you are calm, patient, and only work on her for as long as she can tolerate at a time she is just fine and is a sweet dog. Well since I had planned on her being there for half the day I had just gotten to work and had to figure out who would cover me while I was out for a few minutes to pick her up. I was there to get her within a half hour, she told me since I was "late" to pick her up I owed her a late fee!!!! I was baffled. Looking back I can't believe I paid it. What a joke. The shop is small and dogs are crated when not being groomed in the same room with the clippers, blow dryer, etc. What I assumed happened is my dog couldn't handle all the noise and was barking like crazy and the groomer couldn't handle it. Which devil's advocate here... I wouldn't want to listen to that all day either. Not to mention the stress on the dog. But I explained all of that over the phone and I would hope that if the groomer wasn't in such a hurry to get off the phone she would have actually listened and just informed me that her shop was small and her situation wouldn't be a good fit. Instead she was rude, rushed, and put my dog through a traumatic experience for no reason.All this to say she is a very impatient and rude person to humans so I can only imagine she is worse with animals. Just makes me sad.
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November 2022 by Nicole
I recently moved to the area and have been looking for a groomer for my dog. I brought her to Anne's based on a recommendation. I am so happy with how my Emma looks! Thank you Anne!
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November 2021 by Amanda Gonyea
Our puppy looks amazing and the service was great! Just don't forget to bring cash or check, as they don't take cards.
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July 2021 by orinrob orinron
Ann listens to customers requests and follows thru expertly. Best of all the dog groomers I've encountered!!!
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April 2021 by PATTI MENART
Anne is so kind and thoughtful ..she loves on the fur babies who are in her care ☺️
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January 2021 by Joe Russo
I called at the last minute before Christmas to have my Golden Retriever bathed. Even though they were already booked, Anne managed to get him in and he looked amazing. Not only did she give him a bath, she took it upon herself to de-shed as well as clean up around his paws and ears. Thank you Anne! You saved Christmas!
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January 2021 by Jeannine Keane
Ann, has been taking care of my animals for years, would never go any where else, she's the best, and loves her animals you will too, and she won't rip u off. .J
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December 2020 by KL Carrigan
Anne is an awesome groomer! Have used her for many years and recommend her to family and friends.
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October 2020 by Barry Andrews
Never emailed me back
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August 2019 by Sherry L
Super groomer!! She knows how to interact with dogs to have the best outcome! Prices are very reasonable, too; makes leaving a generous gratuity so easy & just right!!!
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June 2019 by Dennis Doodan
Ann and Peggy are fantastic
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April 2019 by Marcel Turner
Very nice special place
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February 2019 by Debra Donnini
After 18 years with this groomer, I am calling it quits. The last time I brought my 2 dogs in, I asked her AGAIN to please not shave them, wanted their ears cut and tails. Her response was "do you want to groom them?". WOW. When I picked them up they were shaved to the skin. Passive aggressive and sarcastic to say the least. WOW. No more. What an attitude. So disappointed at being treated this way after 18 years.
