“I have had the best experience in an auto parts store ever. I do not say this lightly. The manager Lisa was very friendly and professional with everyone who walked into the store. She helped me identify the best product I needed for my car and I was more than willing to pay for a higher end product because how she explained things to me. And then I needed guidance and help with installation and regional trainer Mr Yosnel Martin who was extremely helpful and went beyond the call of duty. He was a consummate professional and helped me tremendously and he did this with so much patience and a smile. As a result of his help I needed up buying two more parts for my car. O’Reilly auto parts Valrico in the place to go for your auto parts.”
“Other auto parts places are closer to me but I go to O'Reilly's because the just treat you better and are more helpful. They don't hassle you about returns of have issue giving you a hand in the parking lot.”
“Good, Fast service. The young man who took care of me went out of his way to help me. He even came out to my car and figured out my car was not starting because it needed new battery. I was amazed by his treatment and helpfulness! Great service! If it were up to me, I would give him a fat, big raise!!!”
“Best auto-parts store in the greater Temple Terrace area. I've been to all the others and the best people and service is here. It's either my first stop or my last stop when searching for something specific, but usually both!”
“Their service is not all guaranteed but with their limited staff they get a 10 for Mark on Busch Blvd..did the best and still I went back the next day and other guy that was there made sure my headlight low beam was fix..I'm much please with good customer service..your store is a good example for the other locations..keep your customers happy and their come back ?”
“I had an outstanding experience with Sean at O'Reilly Auto parts shop. He not only expertly identified and replaced my brake light bulb but also refused a tip. Sean's personable and genuine approach made the entire interaction refreshing. His dedication and excellent service make him a valuable asset to O'Reillys.Thank you, Sean, for your exceptional assistance!In contrast, my experience at another location on Hillsborough was less than satisfactory. The employee there couldn't assist me, unsure about which bulb was needed, and was unable to open up the assembly to figure it out. Sean's competence and willingness to go above and beyond at your establishment truly set him apart.”