Walgreens provides generally positive experiences for many customers. The staff is often described as polite, efficient, and caring, with some customers highlighting the pharmacy's dedication to doing what is best for their health. The pharmacy staff, including pharmacists, are appreciated for their professionalism and support, especially during challenging health issues. Customers also note that the store is clean and well-maintained, making visits pleasant. However, there are some common concerns. Wait times can be long, especially when the pharmacy is understaffed, and calls to the pharmacy can take multiple attempts before connecting. Customers have also experienced issues with pricing and discounts not being applied correctly, leading to some frustration. At the drive-thru, delays can occur, but staff often respond quickly to resolve these issues. Overall, Walgreens is seen as a convenient and friendly place, with staff working hard to improve customer service despite occasional setbacks.
A great experience. At the drive thru I was faced with a delay and needed to go inside. They made the wait VERY short and called me up to the counter as soon as it was remedied! Best experience I have ever had with Walgreens! Keep up the good work!!
October 2025
Kelley provided outstanding customer service in the pharmacy.
September 2025
Almost always an easy and seamless process. The pharmacy is a little understaffed in my opinion but maybe I just go at the wrong time of day. But they make up for it with speed and efficiency.
