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June 2024 by Josephine Perrone Baransky
I had a phone issue , seen I had att service decided to check my options. Got a new phone and iPad deal. Verizon reps are great and nice to work with , my rep went above and beyond to set me up.
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June 2024 by Thomas Allen
I got a new phone , received a message that gave me a spook. Rep made sure my package got deliver and I was all set. Appreciate the help I get from this store.
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June 2024 by Janet Stewart
Great reps here , definitely love coming to this store. I had a few not so nice interactions but all on the reps. Got a wonderful guy to help me this time around.
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June 2024 by Patricia Forbes
I had google issues , reps here were assisting me throughout today. Great help fron both if them. I recommend this location and the guys here are awesome.
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June 2024 by Janet Hart
Came into the store today to get my Apple ID and google password reset. The young gentleman helped me and explained everything well. I will be back thank you ???
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June 2024 by john johns
Joe Latimer at Verizon in Sebastian, FL was awesome he spent time with wife n kids to explain everything we needed to know about upgrades n phone. I’d highly recommend to go see him and interact with him for your next phone plan upgrade etc. He can definitely help you with any situations that may arise and make you feel comfortable with making decisions on your new plan. We upgraded my granddaughter phone and he made the process so easy. Great job Joe!!!!
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June 2024 by Alonzo Sick
Came Into the store to get my perks set up! The rep helped me reset all of passwords! Service was very helpful,
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May 2024 by Griffin Burns
I recently got upgraded and got a new iPhone 15 pro and unfortunately damaged it but luckily I pay insurance or so I thought. I was promised same day delivery multiple times after applying half a dozen times at least for a claim. I first got a paper receipt and confirmation for a new phone later that day, then a week goes by and still no phone. I return to again make a claim from the denial I was given due to complications. I make another claim and screenshot the confirmation I get on Friday. I wait over the weekend and expect the phone that next business day but no phone! At this point it’s almost a week and a half and the lack of a phone has inhibited my school, job, and lifestyle to a stance where it put me in bad positions in important events. I make a claim for the 6th time (4th time in store) and finally get my phone delivered the next day only to find out that my number has to be unlocked and my iCloud has missing data! I am missing over a month of footage and text messages that I am still getting billed a full months of coverage costs for? As far as the employees that tried helping (having a different one each time) they did their best but this was definitely a lack of control in the whole situation and a very terrible collaboration with Asuron with the multiple contacts I had with them. I recommend switching back to SD cards, at least THAT way you won’t lose your data if your phone isn’t able to be turned back on.
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May 2024 by Kathy Tice
Excellent
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May 2024 by Yvonne DeGraw
Associate was VERY knowledgeable, very personally,and helpful.
I would highly recommend him for any purchase or problem you may have with your phone.
I will definitely be back should I need further assistance.
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May 2024 by Marc Kelly
Great service rep was very knowledgable. They had great communication skills and explained everything to me very well. I would recommend them.
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May 2024 by Toni Langley
Had a major SIM card issue. Went into the store to get it resolved. Ended up having a promotion for a new iPhone 15, I was paying way more for perks and services elsewhere. The Verizon rep was very helpful.
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April 2024 by Shon Woodrum
Came into the store today to change my phone. The sales rep was very knowledgeable and helpful. I left the store with a new phone and a lower monthly bill! I definitely recommend coming into this store!
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April 2024 by Wendy Pray
Came in to Sebastian store at the last minute to exchange phone. Sales rep was great. Knowledgeable about the exchange even though he did not do the original sale. Was quick and no issues.
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April 2024 by James Pray
Great experience with the young man. Very interesting, knowledgeable and great personality. Hope more people could have the experience we had.
